Customer Ratings & Reviews

I’ve seen some bad review here and there, decided to buy it for full living room lights experience. I’m more into technology stuff, I’m very knowledgeable with hue products. Please read manual papers they tell you what exactly what you need to do. Hue bridges are must have, well worth the price. I’m using 4K Apple TV and Blu Ray player they function with hue box much better and gives greater experience lights in my living room. Your Tv in app home screen will “NOT” Work, if I am mistaken, has no HDMI output to hue sync box to work. Needs to be connected by other HDMI such as tv box etc. Overall I fell in love and will be rewatching movies and tv shows with hue sync box.

bit on the expensive side but it does it job perfect.

So my TV is old. I mean even in non-TV years, my TV is still old! I'm talking about 5 years. It's a 4K but it lacks many features and qualities the TVs that have come after it possess. So I was at the verge of upgrading it when I decided to give this little guy a try--not thinking that simply adding a Hue HDMI box would make me change my mind about upgrading my TV of course! But it did! I mean it improved my TV watching experience sooooooo much that I simply forgot about upgrading my TV. The initial investment is too much in my opinion, and today there are better and much cheaper alternatives. But do your own research and make an informed decision. After all, you are the Howard Hughes of whether or not to buy more Hues...

This box does NOT supprt HDMI 2.1 or eARC passthrough support. Other than that this product works flawlessly and is definitely something that will enhance your viewing experience and guest will notice it as well as it will catch peoples eyes

Well built and weighted, the switch function for inputs is pretty nice and easy once you get used to using the app. This box should not cost this much money I feel, though.

I'm about 5 days in, my biggest complaint is that it disconnects itself from the Hue Bridge. Sometimes it could be ok for a couple of hours then sometimes it can be in a matter of minutes. Then I will need to go to App and reconnect to the bridge in order for the syncing to work. It can be frustrating.

This product works great with most products plugged directly into it. I am experiencing issues with connectivity to my PS5. I mainly bought it for watching movies, not gaming so I'm not that bothered by it. Unless there's something I'm doing improperly. For some it's a deal breaker. Be forewarned.

I love the Phillips Hue brand, but this product was the clunkiest of all the products I have purchased from them. I got it working, but it was not nearly as seamless as the other products in the series. The finished product is decent, not amazing. I held off on buying it for along time because of the price. Now that I have it, I still think it is overpriced.

The included HDMI cable is thin, flimsy, and cheap. I had to replace it to fix a multitude of issues I kept running in to. The box only supports 2.4GHz wireless, which anymore is overrun with noise and other devices. Would be nice to see a second generation of this come out with Ethernet and/or 5GHz wireless. The power brick has three sockets on it that you can plug the box, and the gradient strip into it to save precious plug space. Continue to have a lot of issues with my Insignia FireTV, occasionally have to unplug everything and replug to get things working again. Works fine with my LG TV though. Unless you really need or want Hue sync, I would wait for a second generation of this product.

Had the product for a while, it was able to sync with picture on the tv wonderfully.

I have replaced all bulbs in my home with Hue. The Sync Box was a natural addition during self-isolation and increased movie watching. It provides some awesome lighting effects and syncs instantly with the picture. The device is a bit pricey, but works beautifully! If you have home theater sound, this would be worth the investment.

The box works great i have it paired wih 4 hue light bar and is awesome when watching action movies. The onlys isssue i have is when you turn it on it keeps cycling thru the different inputs on my av receiver so i hve to keep pressing the Cable satelite button several times for it to work with my cable box. Other than that it works great.

Decent device but only if you have a bunch of hue lights. I only had the ones in my overhead light and it didn’t have much impact. Did have some issues switching between devices but I think that was my lack of knowledge not a device issue. I ended up returning because it wasn’t worth the price for my setup

It is a nice touch to add some ambiance when watching movies and TV. I like how the lighting changes to match what's on the TV. It is more immersive. It can be a bit distracting when watching some shows, so we don't have them sync all the time.

I have always wanted something like this since I purchased my first round of hue lights. It does take some getting use to, but once you have your entertainment area set up you feel completely immersed in whatever you are watching or playing. Can’t wait for more Home Kit support and fingers crossed on Dolby Atmos support in the future.

It is a joy to have/use. Syncing is fantastic. My biggest issue is the fact that the TV screen tends to black out every once in a while. Especially when playing video games. Also, HDMI devices are unable to automatically turn on the sync box. Not sure that it's worth the price but, still gets a 4 star from me.

Works just as it says. A little pricey but guess that's ok considering it is a premium product. Hopefully an updated version will be released that supports more lights. If you can pick it up during a good sale it's a no brainer!

Way over priced, but it works. Note that on order for it to work you need a tablet or phone to activate, and you must have whatever you want synced plugged into the the HDMI ports of the box. That means smart TV don't work with sync. Things like fire sticks do.

This is the coolest thing ever. When it works. This items hardware is awesome. the software needs to get better though. I just don't see it being awesome for another couple years. I have $600 worth of lights in the living room to go along with this and its just not good enough. the issue was with timing of the ought on screen vs the lights in the Hue gradient strip. I just don't think its been out long enough and they need to work on it. DISNEY + did not work at all with it. Went on forums. tons of info about this being an issue where some content it try's to stop copy written content. I had to return it. If it was only $99, I would have kept it. but for $220 its just too expensive to not work well. Its a gimmick for now ut I think it will be amazing some day.

It is a fantastic idea in theory yet it is not functional enough to be for public consumption quite yet...too many bugs and odd glitches...for the price especially...for 100 I may be able to deal with the misfunctionality but overall very much a disappointment...☹