Customer Ratings & Reviews
- Model:
- 555227
- |
- SKU:
- 6371722
Customer reviews
Rating 4.1 out of 5 stars with 1957 reviews
(1,957 customer reviews)Rating by feature
- Value3.5
Rating 3.5 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers enjoy the immersive experience and ease of use of the Hue Play HDMI Sync Box, praising its color accuracy and the generally smooth setup process. However, some customers find the price to be high and have reported compatibility and connectivity issues. A few users also mentioned occasional lag.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Price
Rated 4 out of 5 stars
Great bias lighting control
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.if you already have bunch of Hue light bulbs, strips. This controller put your lighting system to another level for entertainment experiences .However the good comes with hefty price. Overall, it is great addition for Hue eco lighting system
I would recommend this to a friend - Cons mentioned:Price
Rated 4 out of 5 stars
Cool but pricey
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how immersive this makes my listening and Movie watching experience. My big gripe is with the cost and need for multiple units if you want to set this up with each TV. It’s understandable but it can get pricey to outfit multiple rooms.
I would recommend this to a friend - Cons mentioned:Price
Rated 5 out of 5 stars
Does what it says
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm really not understanding all the one star reviews. Yes it's expensive but so is everything else that Philips Hue sells. Does anyone else have a product that does what theirs does? No. I feel like people are review bombing this on the price alone. Anyways, mine works perfectly. I have a home theater with 4 sconces with hue bulbs and 2 light strips running front to back in the room. I put the sync box between my receiver and my PJ and it just works. I had to figure out that how you set up the room in the app is not where your lights are located but what part of the screen you want them to read. It works flawlessly.
I would recommend this to a friend - Pros mentioned:ColorCons mentioned:Price
Rated 5 out of 5 stars
Setup can be tricky but yeah it works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup with app and tv takes some time. Works well when it's done though. Colors are pretty accurate and timing is good and can be changed via app. Expensive.
I would recommend this to a friend - Pros mentioned:Ease of use, Hdmi sync
Rated 5 out of 5 stars
Amazing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and really cool effect behind our television. We’re re-doing our entire house in the Phillips Hue line of products and this gadget is an absolute NECESSITY!
I would recommend this to a friend - Pros mentioned:Color
Rated 4 out of 5 stars
Drastically improve watching TV with Hue lights
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a critical component if you want to use Hue lights with your television. I have the Hue lightbar and it’s a great experience. No latency and bright saturated colors. The Sync also works with regular Hue lights too. So you can quickly setup a whole room.
I would recommend this to a friend - Pros mentioned:Hdmi sync
Rated 4 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product really does well to match the colors on the screen with the lights and now that it has support for hdr and Dolby vision is the reason I decided to get it still a bit pricey hot an Amazon echo included with the purchase so thats something.
I would recommend this to a friend - Pros mentioned:Ease of use, Setup
Rated 5 out of 5 stars
Works greats. Easy set up.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Philip's sync box adds great lighting effects to movie night. Set up was easy and with the app right on your phone enjoying the lighting effects is quick and simple.
I would recommend this to a friend - Pros mentioned:Hdmi sync
Rated 4 out of 5 stars
Sync box
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sync box, I love my entire hue set up and it’s important to know that you must have the sink box if you want to use it for the PS4 or your movies so that the lights work with whenever you’re watching
I would recommend this to a friend - Cons mentioned:Price
Rated 4 out of 5 stars
Good but pricey
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product does what I need but is very pricey so you may consider cheaper knockoff products
I would recommend this to a friend - Pros mentioned:Ease of use, Hdmi sync
Rated 5 out of 5 stars
Wow
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product brings together the ease of use of the Philips Hue brand and allows one to sync lighting to match to create a unique viewing experience at home.
I would recommend this to a friend Rated 4 out of 5 stars
Philips hue play
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is fine, but it has many restrictions and I would like them to not incorporate it so that it is interactive with the TV system without the need for external adapters.
I would recommend this to a friendRated 5 out of 5 stars
Works great.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok I’ve been wanting this for almost 18 years! I went to a buddy’s house and he had a Phillips tv that had the lights built in, I instantly knew I had to have this. Seeing they had ambilight TVs in england I contemplated buying it, but delivery was not available to the US. But luckily around this time they came out with this. I have an Xbox one x plugged into the back of the hue box, and my Comcast box plugged into my Xbox. I also have a Sonos beam connected to tv through arc. I ended up buying 4 hue color bulbs, and 4 light bulb - 4ft plugs and plugged all of the lights into a extension cord. I than attached each bulb with Velcro on the plastic socket part and stuck it to the back of the tv. I put one on each side about in the middle outside part, and two on the top of the tv. Pushed in enough so you wouldn’t see the bulb, but a glow. I’ve seen videos where people have a lamp 10 feet away from the tv and it just looks ridiculous. I wanted to imitate a glow from the screen. If there was blue water, I wanted blue to glow from behind the screen, not 10 feet away from the tv. Also turning it on and off was a real pain. It wasn’t working through hdmi. My stuff is always on except the TV. If I turned the tv on I had to open the app to turn the sync box on OR walk over and push the button on the front. I thought it was supposed to respond through hdmi to when it had seen a signal. Anyway, I found the solution. Buy a micro usb cord and plug it into your tv and the sync box, now it works. My wife hits the tv button, sync box turns on automatically with the tv turning on. Sync box turns off automatically when tv turns off. That was the main and only issue. I don’t have a problem opening the app to let the experience begin. But when my wife just wants to watch tv and it’s not working because the box wasn’t turning on prior to my micro usb purchase, it was a pain. So it all turns on and off accordingly with the tv, but to start the light show you still have to open the app and click start. Supposedly they are coming out with a future update to where I can tell Alexa to turn on my hue sync lights without having to grab my phone. If I’m not home and I’m the only one in the house that has the app downloaded, now my family members can do it themselves with their voice. All in all it works amazing, I have no issues. The only hiccup being the power issue. For my family if you add in steps and it doesn’t “just work” forget it. But the micro usb cord solved that. The addition of Alexa will be welcomed to turn hue sync lights on and off in a future update. Really pricey for not getting the “latest and greatest” in regards to Dolby, hdr10+. Or whichever it doesn’t support. As I plan to later get an oled tv at a later time. Making this partially incompatible in my future purchases.
I would recommend this to a friend- Pros mentioned:Setup
Rated 3 out of 5 stars
Good but can require troubleshooting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great and is relatively easy to set up. Unfortunately, through some manner of build quality issues or software issues, these boxes appear to suffer from continuous errors. I have had to replace it twice in the past year for desyncing issues (which appears to be a permanent failure). I occasionally still have a random reboot mid-viewing that occurs once very ten or so hours of use.
I would recommend this to a friend - Cons mentioned:Compatibility
Rated 4 out of 5 stars
Hue Sync
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sync can make for an awesome experience. The box can be buggy at times and doesn’t always play well with my Soundbar. Doesn’t support HDMI 2.1 which isn’t great for the next gen consoles. Hopefully they release a newer version soon.
I would recommend this to a friend - Pros mentioned:Immersive experience
Rated 5 out of 5 stars
CHANGES EVERYTHING!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.“TOTALLY IMMERSIVE” is the only way I can explain what it is like when you add the sync box go your TV. It expands the screen well beyond the bezel and creates a real mood no matter the subject on the screen. From kids movies, to adult horror movies, youll feel like youre at an IMAX!
I would recommend this to a friend - Pros mentioned:Hdmi sync
Rated 4 out of 5 stars
Amazing light show
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with your Phillips hue lighting syncs perfectly. The only thing keeping from giving it five stars is that it doesn't come with a remote to switch between devices, you'll have to use the app.
I would recommend this to a friend - Cons mentioned:Lag, Price
Rated 3 out of 5 stars
Over priced, but good
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good. There is a bit of a lag, but better than the other brands I’ve tried. I wished it was more affordable for add ons
I would recommend this to a friend Rated 4 out of 5 stars
Missing Dolby Vision support, but otherwise great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Philips Hue Sync Box can really bring your entertainment setup to the next level. Once you set up an "Entertainment Area" in your Hue app with the lights of your choice, you can have the Sync Box analyze your video signals and translate them into an epic light show for every television show or movie you can pump through it... unless it's a Dolby Vision program. For whatever reason, Philips supports DV passthrough but won't analyze the signal to provide signals to the Hue lights. You can use HDR 10, however, so it's not a complete loss. You can use as many or as little lights as you'd like. Most of the time I run just the two Sync Play Bars behind the TV, though it's fun to sometimes use every Hue light in the room to really make movie-watching an experience. I do hope Philips adds DV support though, because then this box would be PERFECT.
I would recommend this to a friend- Pros mentioned:Hdmi sync
Rated 4 out of 5 stars
Amazing!!! But one downside
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is a game changer for your home movie watching experience. Only down side is that it does not support 120hz
I would recommend this to a friend












