Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $57.99
Clearance
The comparable value price is $249.99

Customer reviews

Rating 4.1 out of 5 stars with 1957 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers enjoy the immersive experience and ease of use of the Hue Play HDMI Sync Box, praising its color accuracy and the generally smooth setup process. However, some customers find the price to be high and have reported compatibility and connectivity issues. A few users also mentioned occasional lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,957 reviews
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Almost there.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea, decent execution. Typically anything in hdr will have brief blackout periods. It doesn’t offer 4K 120 and is quite expensive. When it works though, it is terrific.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great addition to the man cave.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my light show. Finished off my man cave with this unit to control my hue lights. Works as expected. Just a little expensive but you get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Awesome Effects

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device works great and is easy to set up. I will definitely be adding some Hue Play Bars to back of my TV to add more effect but my current setup is good. Watch Season 3 of Stranger things to really get a great effect

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Confused about all the negative reviews

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Id give this 10 stars if i could. After reading the reviews, i became a little skeptical but purchased it anyways and im glad i did. You gotta look close at the 1 stars. These ppl leaving 1 stars have absolutely 0 technology experiences. Very easy to set up, i didn't even use the direections and still took about 25 minutes. This is a must buy for your home entertainment. Id recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi sync

    Rated 4 out of 5 stars

    Sync

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need this in order to have sync with the tv and wasn’t well informed when I bought devices to sync

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great, quick processing

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use it nearly as much as I'd like, mainly because I don't have the time to sit for a full movie. It has been fantastic for concerts from home however. When streaming a concert from a "drive in" series from a number of bands, it really adds a whole new level of experience during the summer of no concerts due to Covid-19. Pros: No need to use the application on your computer to process the lighting. Small Matches Cons: Did not have voice control or remote control functionality until recently, so you had to use the app which means taking our your phone. These features are still in beta and need some polishing. Getting it connecting can be troublesome for the technologically challenged.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works decent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed with the ease of use. It works okay, people have such bad reviews at times for random reasons. I use it for movies and music and I am satisfied. I wish it worked with my smart tv but oh well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Functionality is excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a hige fan of Hue products and the sunc box doesnt dissapoont. Though i think the housing of the box could be a little more robust, it looks and functions well. Also easy to ser up. Would highly reccomend for lighting functionality!

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi sync

    Rated 5 out of 5 stars

    A must have

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are movie buff like myself & you want to impress with not only the surround sound but also the visual effects. Then meet the next level Hue sync box. It does the trick. I paired these with the Hue Play lights. It syncs every movies together. If you have to outputs on your receiver you don't even need to run anything through the box. You want lose sound or picture quality that way. Must have if you love the room to light up with the movie. Good during the day but EXCELLENT at night!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Works as expected

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sync box is a little expensive, but it works as expected and takes my Hue lights to another level. I recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Immersive experience
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    I love this thing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing works great, what a way to really immerse yourself in your movies and games, a bit pricy but it’s pretty great

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi sync

    Rated 3 out of 5 stars

    Good product, software needs to be updated.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is awesome when it works. It really does add to the whole movie/tv/gaming experience. My issue is that sometimes one or more lights will go completely dead. The software in general seems buggy. Sometimes the app will just show connecting even though the system is operating but I can't adjust my settings. In order to fix the light after it goes out I have to reset the hue box via the app IF the app is working. Worst case I'd have to pull the plug and wait a minute or so to plug back in. For a product this expensive it should be more polished. But again, when it's working fine I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi sync
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Expensive but easy to set up

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of expensive but haven't found any other alternative. Having the lights sync with your television definitely adds to your experience.

    I would recommend this to a friend
  • Pros mentioned:
    Immersive experience

    Rated 5 out of 5 stars

    Love being immersed into the entertainment

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Take your Movies, Gaming, and More to the next level. This is a phenomenal gadget that syncs the colors with the tv. I already had the hue play, bloom, and the light strip. This makes your entertainment experience far better and immersive when the room lights up. Highly recommend for anyone who is looking to up their entertainment system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to setup

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up and get it to work Works well , No issues

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi sync

    Rated 5 out of 5 stars

    Pretty cool

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is awesome probably makes the lights go along with the video. My only complaint is that it doesn't have a remote to change the inputs. I only ended up putting one input hooked up to it because when I would turn my system on it would always go straight to the Blu-ray player even if that was not what I was turning on other than that this project is awesome I love how it brings lights to the picture.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a bad first box, replaced that one and so far the second one is working fine. It’s not cheap once you buy all the light strips and bars but worth it with the right content.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Very Simple To Install But Very Overpriced

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is very cool if you have money to blow, but it is definitley over priced for only being able to plug in 4 HDMI devices and you're only allowed 10 lights per entertainment area. I don't know if this is just me but literally my entire house, inside and out, is all philips hue. So it would be kind of cool for me to be able to not have a limit on the number of lights in my entertainment area. For almost $300 for a small box, I feel like that's reasonable to ask.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi sync

    Rated 4 out of 5 stars

    Works great in specific scenarios

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect when you are either connected directly to your tv and devices or like a sound bar. But trying to connect it to a audio receiver and channel everything through there has its issues

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi sync

    Rated 4 out of 5 stars

    This thing is awesome!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best additions I added to my entertainment system along with the Philips Hue Gradient Light Strip. I just wish they had a way for it to work directly with my smart tv.

    I would recommend this to a friend