Customer Ratings & Reviews

My girlfriend absolutely loves this upgrade to her Samsung frame tv. There were some hiccups when connecting her gaming system. But we scoured the Reddit forums and found that the delay with xbox and PlayStation is a known issue. Still a great addition to our entertainment space.

Easy to setup, lights sync up perfectly to what's on screen

I have been wanting this device for a while but the price was too much for what it offered. Through Best Buy I was able to get a great product used or refurbish.

You can experience another world when you watch movies and play games. Easy setup and control.

I was in love with just the idea of this product. I'm a big movie and gamer guy so I'm all about my entertainment set up. I needed to have this. I waited a couple years to pull the trigger. I finally pulled the did only to be left with a huge disappointment. I hooked it all up and the lighting effects were amazing. Which is why I at least have 3 stars. Would have been 5 but herein lies the issue. I have an Xbox series x, which is the central hub of my entertainment system. When I hooked up the Philips Hue sync box, I noticed a huge decrease in resolution. It immediately hit me and the first question I asked was, does this sync box support HDMI 2.1. I instantly scoured the internet only to find my disappointment. Not only does it not support HDMI 2.1 but Phillips has no plans currently to upgrade this product. Imagine my disappointment after wanting this product and waiting year's to finally get it. Guess it was blessing in disguise because ultimately, it would've been a waste of money. At least in this instance I had an option to return it. It really was a tough pill to swallow but I knew instantly that I need to return this product. I will not take a loss in resolution for some lighting effects. I feel like they are missing out on a huge market, given that Xbox series x and PlayStation 5 all support HDMI 2.1 120 HZ refresh rate. That seems to be the new norm and Philips should want to keep up with the technology. I returned the product unfortunately. All I can do now is Hope that Phillips will create a new sync box with HDMI 2.1. if they do, best believe I'll be in the front of the line.

Great concept and even my family likes it’s purpose. Way overpriced, so I’m not sure I’d recommend it based of the price. Otherwise it’s pretty cool.

Love the way it syncs to movies and games the ambient colors it brings to the living room

Most of the time the connection works OK. But, I have had a few times it has issues with connecting to the system to the TV. Happy with the purchase so far.

This is great.... when it works correctly. I can't tell you how many times I've had to "restart" "resync" and "rebangmyhead" to get this working. The picture initially kept cutting in and out on my xbox one x. The app would not always recognise the lights, the switch won't go to the correct input, etc.. Long story short, I would only recommend this if you're good with tech and willing to solve those types of problems. But boy oh boy is it awesome when its working 100%

After buying a TV, I wanted to add some background lighting to my media center and heard about the Hue Play Sync Box. The device was easy to set up and the power adapter is a common one among the Hue Play line of peripherals as far as I have noticed. Once set up, using it was a breeze and everyone who has seen it so far has been impressed.

I was excited to get this as I have recently updated my tv viewing setup. Very simple install and setup. Only drawback is that I wish it would interact with Alexa.

If, you own a receiver read. If you don't. Don't purchase. The hardware comes with one HDMI cable to swap with your primary device on the receiver. The other three inputs on the receiver that you might be using you will need to use individual HDMI cables to swap for each individual device you are using. It's simple to configure on the hue sync app and it's freakin' awesome! It brings TV & Gaming to whole new level.

Really love our new setup with the philips hue lighting. The sync box made all the difference with being able to adjust the lights and sync up with the music. Love watching concerts with the new setup!

I love this device. It connects to my Phillips Hue existing lights. It connects all my devices via HDMI ports (4) and they are labeled by numbers. The app is very easy to use. It can be controlled by voice with Siri (Shortcuts) snd Alexa. Lights aren’t point with matching the colors on the screen as you watch your favorite movie! Music is always fun with the hue sync.

I will tell you this. Please get all the information together before buying this. It’s a pain in the butt to set up but worth it when it’s all done!

This product is great for watching movies or playing video games. It was a little tricky setting it up through my amplifier but once I got it figured out I love it.

Does what it says it will do. Easy setup to complete your hue tv experience. Colors are slightly off compared to running through PC sync app.

Works exactly like it says it does. Very easy setup. Little bit pricey.

While this set-top box required a good amount of configuration, once it was set up it seems to be mostly OK. I've had to disable features (like CEC &USB Power Detection) due to issues with properly detecting when to turn on; now it just stays on. Going between my receiver and my display, I had to find the burried setting for ARC to function correctly. That said, the impact of my movies has increased; it's a more pleasant experience with this included!

Hue lights are amazing and you can set the lightstrips to a soft color that can align with the movie. BUT, this changes the game and even without the behind the TV lights, the atmosphere these bring are great. For Sync and usable, it is great; just the Hue app is for adding/removing lights and hue Sync is for controlling the experience.