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Customer Ratings & Reviews

Your price for this item is $57.99
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The comparable value price is $249.99

Customer reviews

Rating 4.1 out of 5 stars with 1957 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers enjoy the immersive experience and ease of use of the Hue Play HDMI Sync Box, praising its color accuracy and the generally smooth setup process. However, some customers find the price to be high and have reported compatibility and connectivity issues. A few users also mentioned occasional lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,957 reviews
  • Pros mentioned:
    Hdmi sync

    Rated 3 out of 5 stars

    Great when works

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the product works, it is great. That being said, It is very hit or miss on if it will work or not. I have my apple tv plugged into the box and some applications have issues with displaying.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Hdmi sync

    Rated 5 out of 5 stars

    it's worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a must for your appleTV, computer, sound system (they connect and sync with spotify!) and your play station, everything in one little box is enough for any entertainment area. they are not cheap but you only have to buy it once and set it up once and forget about it and just enjoy it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs improvement but great when it works.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sync only with items attached to the sync box. I've to stop using all the native apps to my tv. Thats the only pain. Another pain point is connecting it with a remote. Ideally, this thing should come with a remote. Rest all works really great.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Philips

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to use when watching movies. A lil bit more expensive but worth every penny

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    When it works it’s great but connection is flakey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it says it will when connected. However it frequently loses connection to Phillips hub then reconnects in a few minutes.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Hdmi sync

    Rated 5 out of 5 stars

    Great w gradient light strip

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connecting with gradient strip makes for an amazing home theatre experience. After setting up i don’t know how I ever watched TV before. The colors match incredibly well and the sync is pretty much perfect. The price point for entry into ecosystem is steep, but well worth it if you can invest the funds!

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Good device, has a few glitches with inputs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to do what I wanted, but it comes on and glitches with different items. Also doesn't work with Android TV on my tv.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi sync

    Rated 5 out of 5 stars

    My second one!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Hue Sync box. I freaking love these things! I don't understand people's troubles with them. If you have a Hue bridge, this thing is easy. Just make sure you use HDMI 2.0 or better cables to make sure everything jives.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lights are beautiful when hooked up to sync. downside it dont work with built in tv apps

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Pricey...but fun to have with smart bulbs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hue products are always pricey, but they are awesome when it works. I have from technical difficulties when using HDMI CEC with Samsung tvs. It would randomly lose source connection to the TV. Easy to use app. They also added Google assistance so you don't have to go into the app to change source.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must Have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a must if you want to elevate your watching experience whether it’s regular cable shows or movies. We have bought the Philips tv strip and two plays and it’s amazing! We mainly use it for Netflix and YouTube Tv. The only reason I’m leaving one star out is because it requires an external streaming device. The color sync does not work with just smart TV apps (Netflix, HBO Max, YoutubeTv, etc.). Luckily we already had an extra chromecast to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    I love it but man it is buggy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have since replaced this device three times. When it works it works great and I love it. When it doesn't work it is really annoying and distracting to the eyes. I found out disconnecting my WeMo switches helps with the disconnects from syncbox to bridge and putting network lease to 12 hours really helps and I found out some of my smart things devices can cause interference. But but as I said my works it's great

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Immersive Experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I combined this with two hue plays behind my TV and it is discreet yet immersive experience to watch something on it. It’s a fairly simple process to setup your entertainment zone. The only thing that I’m not overly excited about is that it now becomes your HDMI splitter because it can take 4 HDMI connections but it only sends one HDMI to the TV

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Great little box but pricey.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive box. However in my case, passing Dolby vision signal can be unstable at times. Easy to setup.

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 4 out of 5 stars

    fun but not perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's makes any visual entertainment more immersive but there is a lag between what's shown on screen vs lights being displayed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sync box for lighting.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product that works well. The only issue I have is you really have to figure out the settings in the app. If you want your tv lights to work when you turn on and off the tv correctly connect a usb cable from the box to the tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome for Hue lights

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty awesome addition to my Hue collection. It’s a little buggy at times, but they’re usually good at pushing updates that address bugs. I only wish it would truly be Dolby Atmos/Vision compatible. My tv doesn’t recognize that it is. Also I would like to be able to fully control it with a Philips brand remote instead of programming a universal remote. It’s rather expensive but if you’re up for a new level of entertainment lighting, I’d highly recommend this.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Overpriced but a necessity.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They could be way cheaper for what it does and for its limitations. However, this is the only way to do this with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi sync

    Rated 5 out of 5 stars

    Favorite

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best Philips/Smart products on the market. No other tv light system will sync better than the Philips Sync box. Totally worth the money.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    amazing control sync box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sync box to control your TV light strip and u can connect to use with Alexa. At least I do and it works great. U can download the free app and use with the TV light strip but strongly recommend to use this for more convenience. Of course, the price is a bit steep

    I would recommend this to a friend