Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $57.99
Clearance
The comparable value price is $249.99

Customer reviews

Rating 4.1 out of 5 stars with 1957 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers enjoy the immersive experience and ease of use of the Hue Play HDMI Sync Box, praising its color accuracy and the generally smooth setup process. However, some customers find the price to be high and have reported compatibility and connectivity issues. A few users also mentioned occasional lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,957 reviews
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Works as Expected

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works as advertised and of course looks really cool! I recommend doing a bit research so you know exactly what you are getting before making a purchase. If it's what you're looking for, you'll love it! I'll admit, the price is a hard pill to swallow. Also, I'm hoping they add more specific settings to the app.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    A must have for movies and gaming

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a must if you have Philips hue bulbs. If you like to game or watch movies this is also a must to own. Works well for my liking. The setting can be frustrating but once you get a hang of where to place you lights and the intensity/brightness settings for what your doing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sync box

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I do wish it would sync a bit better with the ps5. Sometimes it causes error in the video feed through the TV screen. But most of the time is does its job to sync the console to the lights.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Neat product, could use some stability improvement

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a little buggy, but when it works, its awesome.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Satisfied

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connecting was honesty kind of a pain! But once connected it worked great!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Impressed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it eas mafe to do. My daughteris very happy with the lights vhanging volors eith her music videos!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    A MUST HAVE

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me just say that if your a technology geek like myself and you enjoy this kind of thing, this sync box is a must have. Very easy to set up and puts on one heck of a light show while watching TV, playing games and even listening to music. I was already a Hugh lights lover, this box is just icing on the cake.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great addition to your home theater

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to your home theater. It’s pricey for what it is but so is everything else home theatre related

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does what its supposed to do.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a really weird setup due to being forced to have Home Telecom and the cable box they provided. I hooked it up stand alone and it worked great, exactly like I was hoping it would. I now just have to figure out how to hook everything else (PS4, Blu-ray etc) so they all work. I would definitely buy this again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like the Hue Play Sync Box

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Hue Play Sync Box. I use it when gaming and also when watching movies. I read the reviews before buying this and was prepared for some of the issues. I have 4K HDR tv and when I have a video played thru the sync box it seems like the quality suffers a little. I don’t mind it though. I have Philips Hue BR30s, several Lightstrips and Play Bars synced with it and they all respond well to the video on the TV. Overall, I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another good product to add to your Hue family

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well this box does what it says and its pretty darn good at it too. I was worried about my video quality being degraded or even lag as the Sync box is a pass through but I haven't noticed any of either (1080 or 4k.) After setting up your "Entertainment" area in the hue app or sync app (yes, you need a separate app for the sync box) your hue lights will color sync with your display (if you have color bulbs of course.) There's a very slight delay in the syncing process but nothing major (no stars lost there.) Overall, the Sync box is great and does the job; the sync app however, is another story. I consider the device being new and all but a separate app? Maybe I'm a little frustrated with how the app functions or maybe its layout, I honestly dont know but it's something. Perhaps it's me and how I have the app setup to run. Maybe the sync box needs it's own physical remote? With four inputs you have to switch somehow right; but then again, who needs another remote laying around? This box works, it's fun and creates a cool setup. Get it on sale if you can.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overpriced, but does what it says

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I does what it says it will do... Kind of a novelty item changing light color on the wall behind the screen. But we like it, and it is a little more immersive. My screen goes staticy about once a week when using this. The signal passes thru this box on the way to the tv and and something glitches out. I've tried new hdmi cables but it still does it. Not a show stopper... Hopefully addressed in firmware soon.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good but could be cheaper

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but super expensive. waiting to get the gradient strip that's been sold out forever.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    So uniquely awesome

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my setup with my tv and bose surround system makes watching movies to a all new level

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing when you have the perfect set up, can be misleading in regards to light functionality. I have 10 lights total and have been enjoying rewatching all the classic Disney movies, it’s amazing. WiFi should be strong connection or it’ll be a pain in the butt to set up. We had to wire things to our audio setup to get through the sync, too. Tricky at first but alas I’m married to an engineer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sync Box enhances home theater!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool device. Set it up in my home theater. Works well with certain movies. Does take some tweaking to get it to your specifications. I tested it with U-571 and Infinity War, and it performed well. Overall I’m enjoying it.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Needs Better design

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To much money for it not being able to use the apps that are already available in the tv, have to use an external device for this system to work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Hdmi sync

    Rated 5 out of 5 stars

    Phillips Hue sync

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and works really well with syncing to TV and what is showing and lights matching what’s on the screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Good, but Expensive Even On Sale

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up when it was on sale, but I still feel that it's a bit pricey for what it does. I've found it annoying when watching TV, as commercials are always bright and flashy, which results in my walls also becoming bright and flashy... but it's nice for movies if you play with settings and find a level that doesn't distract too much. I also wish I could use normal Hue app to activate, having a standalone app for this seems needless.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi sync

    Rated 5 out of 5 stars

    It works great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great!!! If you use your gaming consoles,cable box, firestick, etc then this is for you. The box will only sync to your lights if its directly connected to a HDMI source. So it wont work with smart tvs. But it works flawlessly with games on my PS5,PS4 and XB1.

    I would recommend this to a friend