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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1958 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers enjoy the immersive experience and ease of use of the Hue Play HDMI Sync Box, praising its color accuracy and the generally smooth setup process. However, some customers find the price to be high and have reported compatibility and connectivity issues. A few users also mentioned occasional lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,958 reviews
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. If you have color hue lights already i feel that is well worth the steep price. It gives you a very immersive experience with Movies and video games. Set up is very easy, one thing to keep in mind, only 2 of the 4 ports will do the HDR pass through.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi sync

    Rated 5 out of 5 stars

    Good product but ....

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good product but you have to use the app to turn the box on before it will pass signal to the TV. Otherwise you won’t see TV. If your family doesn’t have the app to turn on the box, they won’t be able to watch TV. A bit annoying. The sync works well with no other complaints.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive, compounding costs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very expensive if you’re only interested in the Philips light strip for your tv. Often cuts out, finicky. If I’d have known about the GE products I probably wouldn’t have bought this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fills the room with color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This box works as intended for the most part. Color changes are almost immediate for the most part. However, it does suffer from some of the same issues as other hdmi switches; slow to respond to input changes. You are sometimes forced to manually change between inputs which is frustrating at times. Good product overall. Definitely much easier than hooking your computer up to your media system but not without its shortcomings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pricier than you want

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sure the Sync Box is pricy (at times you might be able to snag a deal), but consider it for function and the sticker shock will lessen. If you don't have a PC to use the software for free this is your only Philips branded option at this point to sync your lights with media. That said, it adds several HDMI ports to the limited inputs on televisions these days which depending on the brand can run you ~$80.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Hue play HDMI sync box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hue play HDMI sync box is a great device a little on the pricey side but worth it overall

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi sync

    Rated 5 out of 5 stars

    Fun little box.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sync box. It is a little quirky to set up but the effect is so much fun. Don't purchase this and complain about interrupting your 4k signal. It is fine and well worth the effect.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi sync

    Rated 5 out of 5 stars

    Awesome Box with Updates!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this product. I was waiting for it to get HDR+ and Dolby Atomos support. Thankfully it syncs with all my Phillips Hue lights, both old and new. I highly recommend for anyone that is trying to upgrade their home theater system. You won't regret it, trust me!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sync box

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I do wish it would sync a bit better with the ps5. Sometimes it causes error in the video feed through the TV screen. But most of the time is does its job to sync the console to the lights.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi sync

    Rated 4 out of 5 stars

    Wirks good, app buggy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box works great, controls the lights around tv. Just wish the app was more stable

    I would recommend this to a friend
  • Pros mentioned:
    Immersive experience

    Rated 5 out of 5 stars

    Amuse have for All Philips hue owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For all Philips hue light owner out there this is a must must have add on to you hue lighting system ,specially if you have it setup for any entertainment system this will make your movies tv show more immersive experience feel more like you are in the seen of what you’re watching.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sync Box enhances home theater!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool device. Set it up in my home theater. Works well with certain movies. Does take some tweaking to get it to your specifications. I tested it with U-571 and Infinity War, and it performed well. Overall I’m enjoying it.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it eas mafe to do. My daughteris very happy with the lights vhanging volors eith her music videos!

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi sync

    Rated 5 out of 5 stars

    sync box and light strip

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying the sync box and gradient light strip, along with other hue products that I selected thru the Hue Sync app. It's like the movies or shows that I'm watching are spilling out into my living room. It's cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but impressive. Worth getting.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HDMI sync box and gradient lighting are pricey but provide a much more immersive viewing experience… It was something I thought would be nice but always thought of it as a novelty until I had ot set up. While is it super $$$$ for what it is… I will say I was blown away on how it expands content. Also allows for general lighting ambience of room to Fit your mood. It’s a splurge but if you can afford it’s impressive. I will say it took a little Trial and error to get this set up with eARC/ Ambeo sound bar / OLED TV. I would honestly have to go look to see the order of operations I had to use to get everything working together. But it was more Than worth the trouble.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product, but missing a vital feature

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Im assuming the folks who are going to buy something like this probably have a decent setup already (I have a LG OLED with vizio soundbar+surround). If you are ok with switching inputs via the app (I mostly go between cable, Apple TV 4K, and Xbox one x) then this box works amazingly well and has been a notable addition to my watching and playing Similar to how a headset for gaming just adds a new depth even if just listening w/o talking. But for that crowd that I assumed above is considering this, it currently does not sync to Dolby Vision so you will have a solid light or need yo downgrade to regular HDR. That matters to me cuz picture quality is my #1 priority and if you watch a 4K Blu-ray scene in hdr w this box syncing and then go back and rewatch the scene in Dolby Vision with solid white lighting (like I just did with a disc of The Matrix which has Dolby Vision) the Dolby Vision is so much better. You’ll sacrifice the best part of your fancy tv to use this box, but what it does and how it does it is really good and I love it - a 5/5 must-have product if you don’t have Dolby Vision OR if they add the Dolby Vision support

    No, I would not recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 3 out of 5 stars

    Too expensive for what it does

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can be laggy at times. No support for HDMI 2.1, VRR make it a pass. Very dependent on your home Wifi and connection to bridge - if any interference detected lights will stutter or not update fast enough.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Buy with the gradient light strip

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sync box was such an easy setup and a must buy if you are looking to enhance your TVs viewing experience. If your looking for a way to make your entertainment experience a better one get this with the gradient light strip.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi sync

    Rated 4 out of 5 stars

    Media sunc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice addition to back display lighting for tv. Syncs nicely with programming.

    I would recommend this to a friend
  • Pros mentioned:
    Immersive experience

    Rated 5 out of 5 stars

    Great for most television watching.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Phillips hue sync box primarily to work with my television during movies. I have 5 Phillips hue play bars behind and around my television. The box and lights definitely make watching television more emursive while watching movie and most television programs.

    I would recommend this to a friend