Customer Ratings & Reviews

This product needs a detailed review. I have been looking for one, but no one talked about it. So I bought it, and returned it, and here is why: To start off, I am a HUGE fan of Hue products. I have 2m lightstrip, 4 light bulbs, 4 downlights, and a remote. I love those products, and the Sync box has been on my list for months. I bought it, and here is why it was returned: 1. Doesn't sync properly: There are so many high reviews here of people saying this is amazing, but those reviews don't dive into the details. Now for this box, it is good but not for a $229 tag. If I am spending that much, I better get some high end tech that will absolutely change the way movies are watched. Let me expand on that... This box does not sync accurately. It doesn't pick the light from the edges, the calibration is very simple and weak, you don't have the ability to calibrate how the screen is reflecting on the lightstrip or which angles, instead, you just drag and throw your lights it on the screen (through the app), and at that point, good luck if it is pulling from the right angle or not, and whether it will actually cover the edges, or won't reflect until it gets to the middle of the screen. If I am spending $229, I better have the most advanced calibration system where you can tell the lightstrip that from this angle, I need you to sync with this part of the screen, etc. 2. This tech emphasized some parts of the screen: It takes the part that is covering most of the screen, and reflects it on the lights, and fill the room with it. Is it nice? Yes, is it accurate? Absolutely not. You might have 40% of the screen having blue, and 60% is yellow, it is more than likely taking the yellow, and making the whole strip yellow, and leaving that entire 40% of blue unreflecting. Why is this a problem? Because this technology is supposed to take what's on the screen, and expands it on the wall to be more immersive. But since it is not working properly, it is a lot more distracting and annoying. 3. If you use low settings, it will make the lights sync less, and it will seem like there is stuttering issues: It looks laggy and out of sync. You have to be using high, or extreme to get something close to smooth syncing. 4. The app needs a lot of improvements: I have seen indie apps that have a lot more settings compared to this huge brand app. I am really disappointed with how simple this app is. I saw the rating on the App store of 2.3/5.0 and I didn't believe it. I was like how bad could this be? Then when I actually tried it, it was truly disappointing (I am talking about the Sync app, not the Hue regular app, because that one is amazing). 5. Syncs through different devices: Again, for a tech as expensive as 229, I should expect to having those lights running through the TV apps, not a 2nd device (PS5, Xbox, etc.) I heard the Gradient Lightstrip has good zoning, and it might bring accuracy a bit up, BUT that's another $229.00, which is absurd. It doesn't even cover the bottom parts of your TV, which means you need to get another 3 lights that will cover that part, and that would be another 225 (75 each). Is it really worth it at this point? That's a question you, the reader, will have to think about. If this sync box was for $50, I would say I definitely recommend it. Otherwise, I would not. I will still be waiting for version 2.0 with an updated app, and hoping we will get something worth the upgrade.

Like the title says if you looking for a awesome experience while watching movie or gaming (not for PS5 or Series X full 4K) then this is a must add on. You and anyone else who sits and watch will be WOWed. Its a light show like surround sound. But all this beauty will come with a price. The sink box is just a start you need a HUB if you don't already have one ($60). Need lights if you don't have any and boy the lights are costly but you get with what you pay for. My setup for my 82" TV is Gradient 75" ($270) four bar lights on bottom of TV ($70 each) three more below it ($70 each) and one on each side of the wall (2 at $70). Total $1,130 not including HUB. Just remember once you go Hue all your money blew lol. Enjoy like my family and I have been.

I bought this and a couple of Philips Hue Go lights. We watched Rise of Skywalker tonight and it was one of the coolest things. It really brought the movie to life especially when you see lightning flashes occurring in your room along with the movie.

After installation of the Philips Hue Play, it works great. I like the fact that it's not on all the time. You have to use your smart phone to active the device and when you do, the back drop behind the TV just lights up. I love it.

Love this idea. I bought two for two different TVs. First one connected great. No problems. But the second one I can not get it to connect to the hub. Need to call customer service. But I love the light effects on the one that does work.

The Philips Hue Play HDMI Sync box makes for some immersive lighting around your TV. Easy to set up if you already have the lights and know your way around the Hue app. Recent update added support for Dolby Vision, IR remote control, and more.

This product works as advertised. I use it to enhance video gaming. Really makes you feel much more immersed in the game world! I haven’t had the chance to watch movies with it yet but I’m looking forward to it. I would highly recommend

There was a missing plug in the box when I bought it. I ended up just buying a cheap version on Amazon that could plug-in and it worked perfectly and it looked super cool.

The set up was really difficult to navigate through. After a few youtube videos and some additional recon we were able to get it set up. We ended up getting an amazon fire cub and some additional HDMI cables to get it to work. It really is like eye candy once its set up. We've been having a good time rewatching a lot of our old favorites like Avatar and Brave.

I was going to pull the trigger with the cheaper alternative like Govee but fortunately I was able to check out my friend’s Govee set up and let me just tell you…. Govee tried, but Hue is lightyears ahead! Hue is so much more seamless. I wish it had HDMI 2.1 but I couldn’t really tell the difference. It also took me a while to figure out how to use it with my Apple TV 4K (2nd gen). Music Mode wasn’t working initially but you just have to play with the Audio Output settings to get it to work.

When it works (99% of time for me), its amazing. Sometimes i get red screen followed by ants/static looking scren momentarily before going back to normal. It makes a horrible screetch noose from my speakers when this happens.

Ive waited for this capability for my hue lights for a WHILE.... Makes watching movies and playing games WAY MORE FUN!!! Easy to use, and also so many ways to set it up.... I really enjoy using it, and takes my hue bulbs to the next level....

Works great!! Was easy to install and it works great with my hue lights and apple tv!

The Phillips Hue Play sync box works ok most of the time. I have a real bad problem of the unit staying connected with playing. Not when you hook a fire stick up to it but especially when you hook a Directv box to it.

I have been wanting to be able to have my hue lights do this since first got them and now finally I have been counting down the days for this to come out it works so good with the hue play bars.

I’m still working out the kinks with my connections, but I like what the Sync box does. Provides great light syncing to tv and movies, has worked with Apple TV, Dish and movies on a Blu-ray player. It does t sync up every time and my lights will default to their original configuration (off or motion sense), so I’m working on that issue. Pleased with the purchase.

With one of the last firmware updates it works perfectly. I love the ability for my lights to sync to what’s on TV. I currently have an AppleTV, Nintendo Switch, and Blueray player connected and for the most part it switches easily between whatever device is powered on and syncs the hue lights in your entertainment group. Very happy

Works as expected, no issues. Would buy again and definitely recommend. So much easier to use this and not have to run my gaming consoles or stream videos off my computer to my Apple TV. Lights work seamlessly. I love that this is finally an option.

Adds a great scenery to your tv watching. Sometimes it causes a lag in video games but it is not bad!

This is the brain for all the lights to sync with my tv and movies. It allows my wife to turn down the intensity of the lights and it allows me to turn it all the way up. It is pretty awesome to see the sun on one side of the screen and the left side of my room with the right side dark. Action movies are taken to another whole level!