Customer Ratings & Reviews
- Model:
- 555227
- |
- SKU:
- 6371722
Customer reviews
Rating 4.1 out of 5 stars with 1958 reviews
(1,958 customer reviews)Rating by feature
- Value3.5
Rating 3.5 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers enjoy the immersive experience and ease of use of the Hue Play HDMI Sync Box, praising its color accuracy and the generally smooth setup process. However, some customers find the price to be high and have reported compatibility and connectivity issues. A few users also mentioned occasional lag.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Awesome Effects but no Dolby Vision support
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Philips Hue Sync is a great addition to your home theater setup if you are already invested in the Hue ecosystem. One word to the wise. You CANNOT use the sync function w/ Dolby Vision. So if Dolby Vision is an ABSOLUTE MUST, pass on this. Otherwise, if you are ok with normal 4K, then this is a great buy!
I would recommend this to a friend- Cons mentioned:Price
Rated 5 out of 5 stars
Sync Box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.one of the best purchases i have made in the last 5 years, you will not be disappointed with this one. could be a lil cheaper, but its worth it. checkout different visualizers on youtube to break it in, colors go crazy.
I would recommend this to a friend Rated 5 out of 5 stars
Be prepared to be amazed!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a bit clunky when I bought it at the beginning of the year and was in need of some software updates. Fast forward 6 months later and I have it connected again and I'm just blown with the added experience in watching movies, listening to music, etc. The setup was quite frustrating even though I have set up other Philips Hue devices. However, it's a great experience once it is properly configured. One of the new features introduced with a recent software update was Alexa and Google Home integration for voice commands. I was happy to see this because hated having to open the app on my phone to switch inputs and change settings. You can program an existing remote for certain actions but neither of my remotes has extra buttons that I can dedicate to Philips Hue Sync features.
I would recommend this to a friend- Pros mentioned:Immersive experience
Rated 5 out of 5 stars
Stupid but awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does anyone actually need this? Probably not. I debated on it for a while because of the price point but honestly it is the coolest thing! I hate watching tv without it now and it brings the immersion of video games to a whole new level.
I would recommend this to a friend - Pros mentioned:Hdmi sync
Rated 5 out of 5 stars
Sync box
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Phillips hue sink box it's fantastic it connects your Phillips hue lights to whatever is on your screen it's amazing
I would recommend this to a friend - Cons mentioned:Price
Rated 4 out of 5 stars
Does what it says
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only down fall is how Expensive it is for what you want it to do.
I would recommend this to a friend - Pros mentioned:Hdmi sync
Rated 3 out of 5 stars
needs work but i do enjoy it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.philips really dropped the ball. this sync device when working is amazing but i am constantly having connection or sync issues. when the hdmi switches or i open an app with my apple tv, the lights sometimes lose sync. it’s awesome when working but frustrating when it is being stubborn.
I would recommend this to a friend - Pros mentioned:Hdmi sync
Rated 5 out of 5 stars
Buy this now!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the money! Completely changed our experience watching movies. One of my favorite purchases this year. Takes a little bit to understand the setup. But once you get it working, it is amazing.
I would recommend this to a friend - Pros mentioned:Immersive experience
Rated 5 out of 5 stars
Enhances TV Watching
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how this adds to the immersion when watching movies, playing games, or listening to music. It’s pricey, but worth it.
I would recommend this to a friend - Pros mentioned:Hdmi sync
Rated 5 out of 5 stars
Hue light control
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gray product to control all smart light, lot fun when you use to watch movie and sync with listen music
I would recommend this to a friend Rated 4 out of 5 stars
Great viewing experience but difficult to navigate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cool features and enhances viewing experience. Only down side is that you need to connect/bridge all your HDMI's into one input making you have to use the app to change among your HDMI's. A bit annoying and difficult for folks that are not comfortable with this kind of tech.
I would recommend this to a friend- Cons mentioned:Price
Rated 3 out of 5 stars
Eh.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not HDMI 2.1 so no 120hz. It’s also ridiculously priced. It’s very cool what it allows you to do though. I just wish for the price point they’d update it
No, I would not recommend this to a friend - Cons mentioned:Connectivity
Rated 5 out of 5 stars
Great device, but it has some bugs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it works, it is great. However, every few minutes it will lose connection for about 20-30 seconds or more and then reconnect itself. It can get annoying when you have your lights are set to go back to “on” when you stop synchronization.
I would recommend this to a friend - Cons mentioned:Compatibility
Rated 3 out of 5 stars
cool but expensive lighting effects box
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the effect, when it's working. It's buggy though, rarely works right with Switch, often have to stop and restart. lack of HDMI 2.1 support is a bummer, not that I can find a PS5 anyway, but lack of future proofing for such an expensive item is unfortunate.
I would recommend this to a friend - Pros mentioned:Hdmi sync
Rated 5 out of 5 stars
Auto Balance Lighting from TV to all Hue's
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is a game changer. The ability to have your lights adjust to the color of the TV/Movie is pretty cool. You can set all the smart lights in your room - and they will all adjust to the color of the TV.
I would recommend this to a friend - Pros mentioned:Color
Rated 5 out of 5 stars
Must have item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you have philips hue smart bulbs or the gradient strip this is a must have displays color accurately from what's on screen to the lights movie watching or TV in general is amazing with the light show
I would recommend this to a friend - Cons mentioned:Compatibility, Price
Rated 1 out of 5 stars
$300 HDMI Hub
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A complete waste of money. Worked for about 4 months and now is just an overpriced HDMI hub. Tried working with Phillips to exchange under warranty last year - they first tried to have me troubleshoot by asking me to take all my phillips system to a friend’s to try their WIFI during the pandemic. (????) With everything going on I didn’t have time to return and we were using our TV so needed the additional HDMI ports. Now I can see you can’t buy it pretty much anywhere except through Phillips…which makes sense because it’s a $300 paperweight.
No, I would not recommend this to a friend - Pros mentioned:Hdmi sync
Rated 5 out of 5 stars
Makes an amazing Entertainment System
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upon the connection of the three Lighting systems and this unit made it possible to play any video system I'm personally using the Amazon stick and Hue color bulbs upon connection display a beautiful setting I certainly recommended
I would recommend this to a friend - Pros mentioned:Hdmi sync
Rated 5 out of 5 stars
Amazing light setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Adding a roku device and game systems to this box, really takes Philips Hue lights up a notch. Watching movies isn't the same anymore with the Hue light sync. It makes your home theater that much cooler.
I would recommend this to a friend - Cons mentioned:Compatibility
Rated 3 out of 5 stars
Wish it worked better with AppleTV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best system to use with a newer AppleTV but it gets the job done. i wish it would offer support with dolby of HDR but overall satisfied with the product
I would recommend this to a friend












