Customer Ratings & Reviews

Setting up the Philips Hue Play HDMI Sync Box is pretty easy once you have the Hub up and running. Once set up, this really made a significant difference to our TV watching experience.

It doesn’t work with anything that’s 120hz, but it does allow 120hz to pass through it to the tv but lights will not sync. Needs hdmi 2.1 badly, also very expensive for what it does, especially when the PC app to sync the lights is free.

Use it everyday and the colors are good and i have never had a issue with it

I have a ton of hue lights so I needed this so I could have lights sync w movies, games, etc. the only flaw I’ve found is it syncs with the devices feeding into it. So if you want to watch a movie on your smart tv vs on a box feeding through the hue play box then it won’t be able to sync the movie w the lights.

A little pricey but if you’re already in the Hue ecosystem this is a nice addition. Surround lighting is the next evolution of home theater entertainment. Takes watching movies to a whole new level

Awesome experience booster for your main TV room! The lights now react to what’s going on the TV! Lots of compliments by friends and family.

Love it! I have it synced to my PS4 and I love how it is easier to use with the app on changing the lights to sync while playing games, watching movies/shows, and listening to music. I am into tech things and I love it Haha.

I've had my Sync Box for about 2 weeks now and the jury is still out. My Hue setup for my living room has 2 bars mounted behind the TV, 4 bulbs in the fan and a portable Go with a Xbox One X and PS4 Pro hooked up. The bars behind the TV offer the best experience, when it works. Randomly the picture just cuts out. I've tried everything; I purchased "better" HDMI cables, plugged in the back-up USB power, moved it closer to my router and none of them worked. It's cut out twice since I started writing this. Sometimes it will go through a whole show without cutting out. When it works it is amazing, video games, movies and music (those are the 3 settings) look beautiful. It doesn't support HDR10+ but still has a great picture. In short, if you're a Hue person and want a cool experience, and can drop $250 get it! Hopefully some patches will come and the experience will be truly perfect.

The product is pretty good. The lights, lights up, very good, and there’s next to no lag with the lights.

I really like the set up but you have to finesse this to really get it to work

Great product, easy to use and good quality, with large storage space

When being used it works as well as I want it to. It's the split app, undesired behaviors and poor integration that makes the Phillips Hue premium of this product seem lackluster. Some issues are being fixed in a spring patch. Others key features like lack of proper Dolby Vision pass through are a bummer considering the price.

Overall the box works as it should, every now and then, it stops syncing, I believe it could be from getting too hot. I think they could add more options to the app for more customization to make it even better, I believe they will in time. I mounted it behind my TV vertically and haven't had any more issues with losing sync since then.

Works perfectly!!! sync my hue lights according to whats on the screen but you have to have it pluged in the sync box. I would also recommend the play hue gradient light strip.ITS A MUST!!!

This box is awesome. After setup, I love the light syncing. Works great with videos and music as well. Definitely and added bonus when watching a movie, gives you another dimension to the movie.

Although this product is cool its still on the pricey side of things but Philips does have a huge assortment to compliment it.

Overall Decent product. Some connection issues with Apple TV. Device turns on and off. With a simple call to tech support product has been working fine

I previously had a non-Hue HDMI switch box and I have "upgraded" to this one. I was surprised that there are issues with this regarding it's processing of video signals. Notably, the screen will flash black when switching from 60hz to 24hz when watching movies. My previous HDMI switch box was a fraction of the price and did not have this issue. I also don't like that I have to download a separate app for Hue. There's already a "sync" tab in the main Hue app, but it just links to the secondary app. Overall this product is surprisingly mediocre and I bet the knockoffs might be worthy competitors. But the light effects are cool, so I'm keeping this incredibly overpriced toy.

This product is awesome. The app is not super intuitive and there is a little lag in the colors syncing with the TV. It is also somewhat of a pain to set up. However, whennit is working it is spectacular.

This is the most important part of making your philips hue lights become surround sound of lights. It is worth every penny to make the lights really immerse you into what you are watching or playing.