Customer Ratings & Reviews

I love how it connects the philips Hue lights to the TV shows and movies. It works really well.

The Philips Hue Play HDMI is great for creating a light show while watching TV. It allows you to plug in your HDMI cable from different sources and reacts to the colors on the screen.

This Philips Hue Sync Box now allows me to change the LED Hue lights in my house matching my TV, video games and music. A little pricey to purchase but very Awesome to experience!

The sync box is great, when it works. I’ve had issues with it communicating with the app. After powering on, the app “might” connect to the sync box; however, if it does, it’s only for about 30 seconds. If I want to make any changes on the app, it has to be done quickly within this 30 second window. After that, the app disconnects and refuses to reconnect indefinitely... the progress wheel just spins there trying to connect while all the buttons on the app are grayed out. At first, I thought it might be defective, so i called Hue customer service and tech support. After a lengthy diagnostic, the phone rep determined it was defective, so I returned it to Best Buy. I waited a week, but no other sync boxes were being delivered to any BB stores within a 50 miles radius, so I had to purchase another one online and have it delivered to BB. It eventually came in, but wouldn’t you know, this new one had the exact same problem the previous one had. It reminds me of technology from the 80s, where if you got some electronics to work, you were told not to move or even touch it cuz it was so wonky and unstable that you never knew what caused the problem or solution. Kinda like adjusting a TV broadcast antenna. This Philips stuff is far too expensive to be this wonky. Currently, my sync box works cuz I have it set to power on automatically when my xbox powers on. But I can’t change any settings; it’s permanently set to “Game Mode” on “High”. I can’t set it to music or video; those buttons are grayed out and unreachable. Why sell such undependable tech Philips? Get your act together. Why did u discontinue the Ambilight TVs from a few years ago? I still have a 42” in my bedroom from 2007 that works just fine. The lights were already factory installed and sync perfectly, .....but u had to tear that success apart and replace it with this new crap that’s more expensive and less dependable... I’m fairly disappointed with this expensive purchase.

Easy to connect , connected my apple tv to it and now movies come to life with all hue lighting.

These light’s are awesome. I use them for movies and music. The set up was fairly easy. It makes for a better movie experience.

Great concept but needs improvements. I like the idea but the functionality is not as good as I expected. Setting the light using your phone on the app works good but I did not like the way the lights worked with the HDMI sync box.

I really like the set up but you have to finesse this to really get it to work

This is a fantastic product that I highly recommend if you want to free up your computer while using the Hue Sync. I have one setup on each TV but also use Sync on my gaming rig setup.

Price is high but I really haven't found a better option out there. Family movie night has a new dimension with this in the mix and my kids love it. I have LED strips behind our TV as well as in overhead can lights. Everything sync'd to the movie, video game, or music is great.

This would have been an amazing unit but the price is just too high. It’s an amazing effect For movies well utilizing Phillips hue but again just too pricey. I waited till it went on sale and used gift cards to make it worth it

It does some weird resolution/mode swapping loops sometimes when changing content frequently while in sync mode. Fixing it involves shutting the device off with the app, turning it back on, and restarting sync. Other than that, fantastic device.

Overall a good product there are some quirks that you have to get used to but once you figure them out and know that occasionally you have to reset by turning on and off it’s OK it does work well when it’s working and provides a great atmosphere to your movie viewing

Bought this sync box to pair with my Phillips Hue light strip and a pair of light bulbs. Connected really quick. Only down side is that when you pair it with your Google Home you have to give so many different commands so it can do what you actually want it to do.

The box work as expected, setup was easy as well. But I returned it because of lack of HDMI 2.1. hopefully the next iteration has HDMI 2.1.

Game changer!!!!! I never need to go to a movie theatre again as the sync box draws you into the film. Phenomenal product and worth the high price if you can swing it.

Pretty cool device, using in conjunction with hue light bars. Occasional black screening on TV but returns to normal use after a reset.

Anything Phillips Hue is cool and so is this but it doesn't always sync without going into the app to start it. Make sure your bulbs are the newest ones or there is a little lag that can be annoying. A bit pricey for what you get.

Since you need this sync box to use the light sync, it does what it needs to. The only problem I don’t like, if the internet goes down, you cannot use the sync box. Maybe I haven’t learned how to, in case it happens again, but I have t found out otherwise.

Takes TV entertainment to the next level. Easy set up, worth the money. New item with new app. I am sure as the app is improved, all the items on my SM wish list will be taken care of.