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Customer Ratings & Reviews

Your price for this item is $57.99
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The comparable value price is $249.99

Customer reviews

Rating 4.1 out of 5 stars with 1957 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers enjoy the immersive experience and ease of use of the Hue Play HDMI Sync Box, praising its color accuracy and the generally smooth setup process. However, some customers find the price to be high and have reported compatibility and connectivity issues. A few users also mentioned occasional lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,957 reviews
  • Rated 4 out of 5 stars

    A must !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this sync box to pair with my Phillips Hue light strip and a pair of light bulbs. Connected really quick. Only down side is that when you pair it with your Google Home you have to give so many different commands so it can do what you actually want it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi sync

    Rated 5 out of 5 stars

    Free up your computer while using Hue Sync

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic product that I highly recommend if you want to free up your computer while using the Hue Sync. I have one setup on each TV but also use Sync on my gaming rig setup.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Too pricey

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would have been an amazing unit but the price is just too high. It’s an amazing effect For movies well utilizing Phillips hue but again just too pricey. I waited till it went on sale and used gift cards to make it worth it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Hdmi sync

    Rated 5 out of 5 stars

    Phenomenal!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game changer!!!!! I never need to go to a movie theatre again as the sync box draws you into the film. Phenomenal product and worth the high price if you can swing it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as it’s designed to.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since you need this sync box to use the light sync, it does what it needs to. The only problem I don’t like, if the internet goes down, you cannot use the sync box. Maybe I haven’t learned how to, in case it happens again, but I have t found out otherwise.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Wonderful.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Picks up the colors very well. FYI!! This will only work from an external source Apple TV Ruko Etc. the signal must pass through the box

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi sync

    Rated 5 out of 5 stars

    Awesome system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is so cool. It really sets the mood for movie night. Pair this up with a surround sound system and you have the complete package.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome addition to home movie experiences! We love the changing lights with the action on the tv and very easy to install!

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi sync

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Got it sent to the store to expedite the process. Love to use it for certain movies or shows. Definitely not something to use everyday

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi sync

    Rated 5 out of 5 stars

    Turns every viewing into a spectacle

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastically with my guys lights to make for a magical viewing every time

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 3 out of 5 stars

    Cool.....but

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything Phillips Hue is cool and so is this but it doesn't always sync without going into the app to start it. Make sure your bulbs are the newest ones or there is a little lag that can be annoying. A bit pricey for what you get.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wow

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes TV entertainment to the next level. Easy set up, worth the money. New item with new app. I am sure as the app is improved, all the items on my SM wish list will be taken care of.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Philips

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device easy to install and use. would buy another one and would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi sync

    Rated 5 out of 5 stars

    Syncs Nicely!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Philips did a great job with integrating the light system with the background of the tv content. It syncs in nicely and adds extra depth to home theatre experience

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great concept even at high price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a great concept if you have smart lights set up. Easy to connect all your gaming devices to and sync up with the lights. It has really changed my gaming setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Did not properly sync lights with Dolby Vision

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially had issues with using this for my Apple TV in Dolby vision and Dolby atmos and still have not been able to fix it, but I love this hub as it is very simple to set up and manage devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really cool addition to viewing tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's neat. The lights could be brighter but I really think it adds to the viewing experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super cool little box

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little thing is SUPER COOL!! Get you a couple of hue light strips and other hue lights that change colors and you got a full entertainment setup. You need the Philips hue app and the Philips hue sync app as well to set this little thing up, make sure your Hue Bridge is connected to your wifi network. This Hue sync hub also gives you 4 additional HDMI slots. If you have any issues getting the light sync effect to work, make sure to disable HDR or any kind of 120Hz refresh rate on that specific devices input or else the lights will not respond to what’s on the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the box great addition to philips lights.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this from Best Buy over a year ago, I had the lightstrip and the bulbs in my ceiling along with hue lamps so really wanted to try out the syncing of lights. It’s so awesome it can be difficult to get everything setup the right way. I’ve got a review, light demo of sync and step by step setup video on my YouTube channel just search “Philips hue play hdmi sync box setup “ along with my name “Qasim Zafar” and it’ll pop up. Hope this helps as I love the box and now with updated feature like the tv remote setup and google assistant for voice controls. The box is that much more worth it to purchase :).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the wait but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept an eye on this for months waiting for it to come back in stock, and ordered it the second it did. It was definitely worth the wait. One thing to note is that you must have a separate streaming device to use this in tandem with a smart tv.

    I would recommend this to a friend