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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1958 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers enjoy the immersive experience and ease of use of the Hue Play HDMI Sync Box, praising its color accuracy and the generally smooth setup process. However, some customers find the price to be high and have reported compatibility and connectivity issues. A few users also mentioned occasional lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,958 reviews
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Very cool!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey! Easy to setup and use. Provides a really neat entertainment experience. Only issue I have is I can’t get it to stick on the wall with any 3M strips! :(

    I would recommend this to a friend
  • Pros mentioned:
    Immersive experience

    Rated 5 out of 5 stars

    Super cool!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love watching my movies and playing my video games on this. Super emersive!!!

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi sync

    Rated 5 out of 5 stars

    Awesome lights

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the recent update adding Dolby Vision support. The value of this box has increased. A very niche product but it’s worth it if you already invested in HUE lights

    I would recommend this to a friend
  • Pros mentioned:
    Immersive experience

    Rated 5 out of 5 stars

    Makes entertainment more immersive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine! My only complaint is that it only controls up to 10 lights, but with only 10 lights though it instantly immerses you into whatever you're watching.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great entertainment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use it match What you see in the screen very cool when you playing video games can wait to add more lights and special the new ones coming out soon.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi sync

    Rated 5 out of 5 stars

    Payton

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO AMAZING, I enjoy watching movie on my TV now. the only issue is sometime, the light automatically light up without anything. hope Philips can fix it soon.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Too expensive but does what I want

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it only for my PS4. I play on a pc monitor and it connects everything just fine and also works as intended. However, the price point is just WAY too much...

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Cool gadget, not worth the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very pricey, but I pulled the trigger after seeing what it's capable of. Simply put it syncs with whatever you are watching on TV as long as its connected to HDMI. Not worth the price at the moment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good concept , troubling execution

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the concept but the execution is marginal. I ran into some issues with Dolby Vision handling. To avoid some rendering/compatibility issues I’m not using this sync box in series but instead leveraging a 4k HD Fury Vertex to split the signal.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product, Price is a bit High though.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to sync your Phillips Hue lights to your TV image, the only down side is sometimes it will refresh while you are watching TV - meaning the screen will go black and then come back up when switching to HDR.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi sync

    Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got this device to complete my Hue family. It EXACTLY WHAT ITS SUPPOSED TO. I can now fully entertain my family with Dance Central, Movie Night and other things.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great addition

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experienced some video and audio sync issue on the first day but it hasn't been a problem since. It's been great having it. Makes a big difference. If only it works with direct content from the TV itself. Hopefully by next generation it can

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as advertised and was very easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi sync

    Rated 5 out of 5 stars

    Turns every viewing into a spectacle

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastically with my guys lights to make for a magical viewing every time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still needs work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool product, but still has a ways to go. The syncing with a source is still temperamental. I am still going to try to figure it out. Every other Hue device I have is great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Philips

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device easy to install and use. would buy another one and would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Addition!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this yesterday and were loving it so far! It is a great addition to our Hue set-up! Only challenge so far is connecting it when we want to watch a movie - it takes a long time. I am chalking this up to being a novice user! Great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Adds to TV Experience

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This along with the Play gradient light adds to the experience in watching TV and movies. Bright colors light up the wall behind the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi sync

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent. Would recommend to anyone that has Philip lighting in their entertainment area!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Useful but need assistance to hook it up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sync box is so useful; however, you might need some customer service to get it corrected just right. Once it's connected, it's a breeze to use it.

    I would recommend this to a friend