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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1958 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers enjoy the immersive experience and ease of use of the Hue Play HDMI Sync Box, praising its color accuracy and the generally smooth setup process. However, some customers find the price to be high and have reported compatibility and connectivity issues. A few users also mentioned occasional lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,958 reviews
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Amazing Light Details

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up with Apple TV or LG TV. Obviously needed for the Phillips Hue Play. Amazing light details that enhance anything you’re viewing!

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi sync

    Rated 5 out of 5 stars

    a must for hue light owners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    completely unnecessary but totally worth it! syncs hue lights with video or sound from HDMI for an added layer of immersion to your movies, games, concerts or music.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sync Box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item must have very good to excellent internet. I had problems early on but figure that it was my internet. Also had problems with hooking its up to AVR.Had to hook it directly into my tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works and doesn’t

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love hate relationship... I have an OLED TV, Atmos sound system and use Apple TV and shield 90% of the time. It tends to blackout repeatedly when you turn it on or switch inputs. Seems to have gotten better playing with the settings but took a while...

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi sync

    Rated 5 out of 5 stars

    Get it!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as advertised, completes my home entertainment center. Brings the action on ny screen to my living room. Must have for any techies out there

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lighting improves the overall movie experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like lighting effect, it’s improves the overall experience, my only minor complaint is the cost and there’s a slight delay. Also you need the app to utilize it fully, a remote would have been nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great unit, watchout for proper port at setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very good but setup is odd. If you have trouble setting it up change the inputs to correct issue. I started out simply angry it wouldnt work with my TV but after switching the inputs it works as intended. Pretty cool unit overall.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi sync

    Rated 3 out of 5 stars

    Kinda neat and gimmicky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have the extra cash to spend, this is a pretty neat device. Syncs up real well to what you are watching and adds some nice ambience. I have mine hooked up to my receiver and it works on all the inputs.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi sync

    Rated 5 out of 5 stars

    Hue Sync Box Frees up your laptop!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have if you have the Hue Play Light Bars, Easily sync your lights with your TV, media player, even gaming system for the ultimate experience!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product, needs streamlining

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product, works well with movies and really adds to the home experience. It is annoying that you can't activate outside of the hue sync app, too many apps to use just to turn it on.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great (if you are already invested in the Hue ecosystem)! It is super easy to set up and truly adds a new dynamic to watching movies, playing games, etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Add ambience to your viewing experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New updates have improved usability. If you have an IR remote you can use it to change inputs otherwise you will need their app or rely on their automatic input change which can be tricky depending on your setup.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Pricey but solid

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To complete the entire set up can really empty your pockets. But overall solid add to home theater

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best product money can buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing works as easily as this product to do lights synced with video. It’s not cheap but you get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    TV and Movies to another visual level

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy interface and setup and makes watching movies an entirely awesome visual experience to connect lighting to sync with displays

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Pretty decent for entertainment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way it matches the colors of what correlates on the screen to match the lighting environment. I just don't think the price warrants the purchase of it unless you absolutely have to have it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Complicated imo but worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me a while to figure out how to get it set up with my smart tv but once I got it it’s totally worth it! I have 8 lights including the light bar and it’s a great set up for movies and music.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi sync

    Rated 5 out of 5 stars

    Hue Sync

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool item! Works great with Hue lights and stays in sync with a ton on the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi sync

    Rated 5 out of 5 stars

    Good set up for hue lights

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sync box works well with the hue play bar lights, and strips. On the occasion the lights will stop syncing but this could probably be fixed in an update.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi sync

    Rated 5 out of 5 stars

    Love the design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutley love the product. Took many months to get my hands on the lights but it works perfect and syncing is smooth! Would recommend!

    I would recommend this to a friend