Customer Ratings & Reviews

I was hesitant on purchasing this at first since some of the reviews mention it stops working after so long. I haven't had the box long, but so far I do not regret my decision. I am using it with the gradient strip light as well as the E26 lights. It has made watching movies a complete new experience! I also like that unlike some other brands this does not require an IR emitter to sit on top of or in front of your TV. If you are thinking of getting this I would recommend.

[Employee of bestbuy] Great for keeping lights in sync tv but not hdmi 2.1. That’s means you can’t do 4K 120.

This item was only purchased because I did not realize it didn’t come inside the kit for the Hue Play. Also I had gift cards and BB reward money to spend. I really enjoy an immersive movie experience and those items lend to that. They are a lot of fun but stupid expensive. I bought mine on sale is the only reason I even considered it. I do not regret my purchase but would have never done it if not for having the extra “money” and it being on sale. Also since adding this device it takes everything to sync up and provide a picture on my TV. Screen goes black when changing inputs or channels and then comes and goes a few times before staying on. This only happens with this product connected.

works great with gaming consoles. Lights are asjustable as far as brightness and synces well with movies and games. Highly recommend.

A box that syncs. Does exactly as it should, and works wonderfully. My homeboys and I lovein' it like a McChicken, boy.

It's a nice.product and we can only hope that it will one day change the world , but in the meantime, it changes my lights

This little device is a disaster. It’s such a pain to try and get it working. I’m currently using two Hue Plays behind my TV, and the software seems extremely buggy. I should have done more research on this product. I automatically assumed i could use my Samsung Smart TV to use it... for example, using the Netflix app on it. Nope! I had to connect my Xbox to it with Netflix to make it work... when it actually works. Overall, this isn’t worth $230. Great concept, but too buggy right now. I’ll wait a couple more days, up to my return period, to see if they can fix the issues.

I put an led hue around the back of my tv. Now it's a party and a light show whenever I watch a movie. Easy to connect. Update all your hues b4 you connect.

Works well for the most part. Only real issue is it will sometimes have trouble automatically switching from one source to the next. I'll have to go into the app on my phone and manually do it. Other than that, I don't really have any complaints.

Another great product by hue. Works exactly as expecting. Not always 100% to what's on the screen but I still cant bring my self to give it less then 5 stars

Leaves a lot to be desired. Works enough, but not nearly enough to justify the price. Not sure what’s driving this insane cost. You can use the computer app for sync really, Netflix blocks the app from working. I guess they maybe cut a check to media companies for this stupid box? Idk. Buy it if you 100% need the syncing, otherwise it’s a hunk of junk. Doesn’t work that wel at what it’s supposed to do anyway.

I always wanted to buy this product so I can decorate my room. I used it to sync the color lights I installed in my room and it's pretty cool!!

Changed the whole viewing experience! Everything from movies to videos game! Game changer and super easy to set up.

Love this thing. Watching movies with all your lights synced to your TV is awesome!!!

Great products and ease of use was great. worked in sync with the rest of the system.

I was hesitant about buying this product but decided to go for it and I was not disappointed. It works great and the setup was easy . Highly recommend

I love my hue box. Very simple and easy to set up. It instantly connected to my hue hub and I was up and running in a matter of minutes.

I read the reviews before ordering this product. I've seen some cool user videos posted online and some people are having success with the product. I don't want to pay $200+ to be a beta tester. I'm going to wait to by version 2 or wait until they can support HDR+ and Dolby Vision. I mainly tried this with my AppleTV 4K, LG E8 OLED and SK9Y Soundbar. Also briefly tested with a FireStick 4K. I have my AppleTV set to 4K SDR, 4:4:0 Chroma for menus and have the video set to "match content" so it will select HDR or Dolby Vision when an item in my AppleTV library calls for a specific format and some top calibrators suggest this as well as running HDR runs the screen at 100%, consumes a lot of power and burns screen out faster. The Hue Play HDMI Sync Box had problems switching to different formats and kept turning my "match content"setting off. It also lowered my output to 1080p HDR. Did the same thing on my FireTV 4K stick. That's not going to fly. Also, video randomly cuts out for a second and seemed to do this every minute or two at times. It also at times went to a "digital snow" screen like you see when you are having DRM / HDMI issues and tv having sync issues. Dolby Vision is not supported and the best option would be not to do any syncing and pass thru the video and revert to a mood setting on lights. Instead, it would have bright fuchsia and purple looking colors that didn't at all match the screen. No bueno. I've wanted this solution so much that I toyed with the idea of just using the FireStick hooked into the box specially since the AppleTV app is now available on the FireTV 4K stick and it's only in 4K HDR on the app which should have technically worked since basic HDR is supported. It also had issues and after I boxed it up, I saw that it had changed my video settings to 1080p HDR as well as I had it set to match content like my AppleTV. I experienced a lot of syncing issues and decided to box the thing up and plan on returning it when I feel like going back to BB. If this was a reasonably priced item, I would have kept it and waited for firmware to hopefully fix my issues and used it with a secondary FireTV or Roku Stick +. I love HUE products. They are like crack....very addicting. However, they are very overpriced and I'm not going to overpay for something that feels like it was rushed to market in time for Christmas. I waited on hold for 20 minutes to ask the support person if future firmware would address the Dolby Vision and I could barely understand him and he wasn't at all helpful. FWIW, I'm not getting points for this review as I've reached my yearly limit. I'm so disappointed with the Hue Play HDMI Sync Box, I am taking the time to post an honest review that may help someone with a similar setup not waste a bunch of time until they get the bugs worked out.

it's neat. The lights could be brighter but I really think it adds to the viewing experience

Works great with LED for my tv. Easy to use with apple tv as well