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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1958 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers enjoy the immersive experience and ease of use of the Hue Play HDMI Sync Box, praising its color accuracy and the generally smooth setup process. However, some customers find the price to be high and have reported compatibility and connectivity issues. A few users also mentioned occasional lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,958 reviews
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Need hue lights behind tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY EXPENSIVE. Don't have hue plays on tv to make this purchase worth the purchase. Returned. Probably will repurchase after I get the hue plays.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great with hue lights

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this sync box to pair with my Phillips hue lights. Very easy to set up and works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must have for entertainment center

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice addition to a home entertainment center. Takes some fine tuning but once it’s up and running and it makes for a nice movie watching, gaming, and music listening experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great lighting effects

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of all, it works with lights as intended to have a great lighting effect. I find the control between inputs to be clunky and a bit annoying, but overall it does its job.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity, Price

    Rated 1 out of 5 stars

    Works when it wants

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money. Set up was a chore. Once it connected, the lights worked great. However, it began to randomly disconnect after approximately two weeks of use. At that point, I was unable to use the lights for up to an hour while they reconnected. What's the point? Wait for a more stable version at a better price. Overpriced and not worth the aggravation!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Hdmi sync

    Rated 5 out of 5 stars

    The best yet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with the purchase. It works the best with any hue light. The best!

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi sync

    Rated 5 out of 5 stars

    Immersive experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product don’t want to watch tv or game any other way from now on

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi sync

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and great item very happy with it amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    There are no competitors for this product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup works well, There is no perceptible delay between the color on screen and the light displayed.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi sync

    Rated 5 out of 5 stars

    Functional

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s connected to my hue gradient and works as a great splitter for all my other devices.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    My second purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my secind purchase. Works as advertised. Easy set up and works well with Alexa

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for entertaining

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and a blast to use. Would recommend for anyone looking to upgrade their entertainment room

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi sync

    Rated 3 out of 5 stars

    Is great if u can get it work !!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this for month!! Sometime the light don’t sync or lag!! When it work is great!! Great on video games, action movies and anime movies !!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great but expensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my gradient light set up. Although a bit overpriced for me I have no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Philips HDMI sync box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to integrate into existing surround sound system to sync movies, tv, and more to the lights!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive, but works well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a new fond appreciation for light behind the TV. I had a strip back there that was great, but the sync light accessory has made watching movies, shows and gaming much more entertaining.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came from using dream screen and this blows it out of the water. It's not cheap but highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi sync

    Rated 5 out of 5 stars

    Great effects for movie night!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Syncs to all my hue light strips and play bar that I have behind my TV!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great in concept, flawed in execution

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love back lighting our TV. It makes the watching experience a little better. The sync box was to take that a step further and extending the display was nice. The issue I had was the box degraded the picture quality, notably the color saturation. For that reason alone it had to be returned.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cool product but not for me.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start out by saying that having all these Hue lighting syncing to my tv sound like a cool idea but thats all it is, a cool idea. I enjoyed this when watching music videos on youtube and some sci-fi movies. I only give this 3 stars because this doesnt sync well with my PS5 and I can not watch movies with Dolby Atmos (samsung soundbar). This is an expensive set-up but not worth it for me. My set up consists of Samsung tv with connect box and samsung dolby atmos sound bar.

    I would recommend this to a friend