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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1958 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers enjoy the immersive experience and ease of use of the Hue Play HDMI Sync Box, praising its color accuracy and the generally smooth setup process. However, some customers find the price to be high and have reported compatibility and connectivity issues. A few users also mentioned occasional lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,958 reviews
  • Pros mentioned:
    Hdmi sync

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This box work Great very easy to install Dolby Vision and Dolby Atmos compatible

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but has kinks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system they just have to figure out how to get all the lights to synchronize to other apps from smart TV such as hbomax, Hulu, Disney +. The lights only sync to TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Way too expensive but a lot of fun to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the price goes down, I will be buying lot more of these if Hue updates the copyright protection and fixes a few bugs in their software (both in the Hue app and the Hue Sync app).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hue sync

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect and syncs very quickly to the hue gradient strip, can bulbs, and play bars.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Ultimate Home Entertainment System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, hook up was easy and works great. Have it connected to 10 lights and its amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi sync

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Syncs light’s perfectly while watching movies or music. Easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi sync

    Rated 5 out of 5 stars

    Great for movies

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Movies are on another level with with this Phillips hue play...I love it, the sync is really good on point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phillips Sync Box

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best smart products I have in my house. I have it connected to my Apple TV, XBOX, and Nintendo switch. It effortlessly transitions between the three HDMI connections. This coupled with the Phillips light bar for the back of the TV is a game changer for movie night, playing video games, or just watching TV. It has completely changed our TV room. I will be purchasing another one for the master bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Immersive experience

    Rated 5 out of 5 stars

    Huesync

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sync box is perfect match to give your movies that extra Immersion, if you can afford it.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi sync

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This changed the game for movie nights and TV in my living room. Amazing

    I would recommend this to a friend
  • Pros mentioned:
    Immersive experience

    Rated 5 out of 5 stars

    Great set up

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth the money!! Everyone that sees it is really impressed by it. Totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been absolutely amazed buy the way this works! It makes the lights 10x better and worth the money!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phillips lights

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it enhances your movie experience it’s easy to set up and app enabled.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Cool item but way too expensive

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sync box works great with hue lights but its crazy expensive. Returned it later as i couldnt justify the price for what it is.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    It’s very neat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the light show. It’s fantastic. Set up was easy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Has some serious limitations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning the product due to its limitations. When it works I really liked the effect and was happy I had it. Unfortunately their are too many instances it does not work that I regularly use, either trying to watch Dolby Vision video, or video sourced directly from the smart TV, both cases do not work with this. Also it is frustrating that it does not come with a remote or cannot be controlled by a harmony universal remote, you have to rely on it auto switching to different sources, which did not work reliably.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good. Not sure what else to say. If you looked it up it does what it says. Would be nice if it worked with smart tvs natively.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought the product was easy to set up and worked well with my other hue lights.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi sync

    Rated 5 out of 5 stars

    Sync Box

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sync box works great with our hue set in the living room

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Immersive, best TV accessory ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, best with brightness set at 50%, need at least 3 light bars for full immersion

    I would recommend this to a friend