Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $57.99
Clearance
The comparable value price is $249.99

Customer reviews

Rating 4.1 out of 5 stars with 1957 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers enjoy the immersive experience and ease of use of the Hue Play HDMI Sync Box, praising its color accuracy and the generally smooth setup process. However, some customers find the price to be high and have reported compatibility and connectivity issues. A few users also mentioned occasional lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,957 reviews
  • Rated 5 out of 5 stars

    Amazing!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been absolutely amazed buy the way this works! It makes the lights 10x better and worth the money!!!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Cool item but way too expensive

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sync box works great with hue lights but its crazy expensive. Returned it later as i couldnt justify the price for what it is.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sooooo Underdeveloped

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to plug any HDMI 2.1 compatible devices into this thing, be prepared to make some sacrifices. If you've got a setup that prioritizes current-gen gaming or non-streaming movies, it's a no. A masterclass in underutilization. Not using Spotify, then sorry, you can't sync the music to your lights. Streaming in Dolby Vision on a very specific streaming stick, tough luck kid, you're not getting a light show. Want to pass your X-Box Series X or PS5 through this, that's a shame, you just lost support for VRR, 120 Hz refresh, Quick Frame Transport, and Auto Low Latency. This box is sooo darn cool too, I loved this thing when I first got it, but it's done nothing but upset me lately. Being able to have the lights in my room match what's on screen was breathtaking at the start, but it's not anymore. Plugging anything into it now means sacrificing image or sound quality, and I'd rather not do either.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Immersive, best TV accessory ever!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, best with brightness set at 50%, need at least 3 light bars for full immersion

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Has some serious limitations

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning the product due to its limitations. When it works I really liked the effect and was happy I had it. Unfortunately their are too many instances it does not work that I regularly use, either trying to watch Dolby Vision video, or video sourced directly from the smart TV, both cases do not work with this. Also it is frustrating that it does not come with a remote or cannot be controlled by a harmony universal remote, you have to rely on it auto switching to different sources, which did not work reliably.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must Buy

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must buy if you have the Philips Hue gradient light strip. Easy to setup and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hue

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really good and it works really well and I would tell everyone about it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A must have!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it easy to set up and it adds so much to my entertainment system!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great addition to home theater setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. Setup was a breeze and loving the dramatic effect this adds to movies!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ambiance

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product but I don’t see why it is needed in first place.But it does aggravate my wife with flashing lights so I really get value for my money.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Expensive but it does what it’s supposed too

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but I just hate I had to fork out another $200+ to sync my lights.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It is awesome with ps5

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it use it everyday plugged into my ps5 and using my hue lights it is awesome

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I was expecting

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a fan of Hue and have most of their products but, this box just do the trick. It is on the high side for what it does but maybe not for me. I wish hue would let you integrate other brand Lights "only" because if you are trying to get a full set up on a 85 inch tv, you have to get 3 sets of lights just cover the back of it. I have a different ambiance kit on Amazon and it was nowhere near the price of this one and it work way better. Maybe I'll get this item down the road but for now is not for me. Already back at the store.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great Addition

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to the hue setup. It's a bit pricey but well worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi sync

    Rated 5 out of 5 stars

    Worth the cost

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product works seamlessly with fire stick, appletv and hue gradient lights

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Movie experience taken to the next level

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been waiting months for this product. Works seamlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi sync

    Rated 3 out of 5 stars

    Sync box

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need it to make the lights sync with your tv or game system

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 1 out of 5 stars

    Nothing but problems

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really want to like this and use it, but this seems to not work right at all. Setup was very easy, from physical connections to app setup. That's when the problems started. Firstly, I have it connected as Sources -> Receiver -> Sync Box -> TV. The first issue is that after about 5 minutes of being on, my screen will go black, and then I'll get nothing but static on the screen. I have to turn off the box and back on for it to stop, and then it happens again. This occurs no matter what source I use, and happens even if I'm not doing anything with the lights (i.e. just using the Sync Box as passthrough/passive). The other issue is that ARC passthrough does not work. I have it enabled via the app, but when I change the volume on my TV, it doesn't change the volume on my receiver, or vice versa. This works fine without the Sync Box in the connection line. I really want to like this box, and I figured for the price it would work right.

    No, I would not recommend this to a friend
    • Brand response from The Philips Lighting Team
      Posted .

      Hi Joshy, thank you for your message. We are sad to hear you are experiencing trouble with the connection. We think we could help you on this matter, could you send us a message through Facebook (http://m.me/HuePhilips) or Twitter (https://twitter.com/tweethue).

  • Pros mentioned:
    Immersive experience

    Rated 5 out of 5 stars

    Awesome product!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty amazing product. With the play lights it makes you feel like your in the movie.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great effects while watching TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lighting effects while watching TV. Easy to set up and use with your Phillips Hue lights.

    I would recommend this to a friend