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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1958 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers enjoy the immersive experience and ease of use of the Hue Play HDMI Sync Box, praising its color accuracy and the generally smooth setup process. However, some customers find the price to be high and have reported compatibility and connectivity issues. A few users also mentioned occasional lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,958 reviews
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described, I set it up so the light would change colors to reflect what was on my TV. Set up is a bit costly but does enhance the movie experience!

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi sync
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Wont work with Apple Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using an Apple TV 4K and sometimes the Hue sync would lost connection and the image and sound would disappear. When it was working it was great and I really was looking forward to using it. I ended up returning it but hopefully they make an update to fix the issues with Apple TV and I can buy it again

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Great Idea

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great idea, but it's limited, you can't use it on Tv, it only works with a game station or a Tv box, Roku or similar

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    It’s not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have an extra $200 burning your pocket and have some hue lights then this is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up to make the lights flow with the tv. Recommended to friends.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, very nice addition to the home theater

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi sync

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice accent lighting in our family room. Have synced with TV screen. Looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Hue box

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and works great. Connects every time and connects 4 hdmi devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HDMI Sync Box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, little confusing on the app side of things but overall after playing with it for a few days works awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Phillips hue sync

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, setup is easy using the hue app and looks good

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi sync

    Rated 5 out of 5 stars

    Love this addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is amazing. No regrets at all. Makes us want to rewatch all our movies again.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi sync

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sync box works great and I would buy another one for the basement

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must have it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You got the lights? So you need it. Make the hue lights so more useful and beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi sync

    Rated 5 out of 5 stars

    Must have for philips hue lovers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent addition to any philips hue set up! Changes watching movies and games forever!

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi sync

    Rated 5 out of 5 stars

    Hue sync box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome sync box with music and movies totally recommended

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    It’s just fine I guess

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An okay device that still has many bugs. Sometimes loses connection so the tv goes blank for a few seconds

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Hdmi hue sync box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sync box is an ultimate game changer for movies music and gaming ! If only the app would work properly with all devices it would be five stars

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    High quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality piece. Weight was substantial. Allows motion activated hue lights w music!...A bonus if youre not using a pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Entertainment at it’s finest!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device truly syncs with your lights and TV all together, doing a great job and exceeding my expectations. Went back and forth for months on whether to get it or not due to the hefty pricing, however now that I have it and after owning it for more than a month, it’s been the best purchase I’ve made for my smart home since I bought my Philips Hue lights years ago. YOU WON’T REGRET IT!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as described, easy to setup if you follow directions and use the proper cables.

    I would recommend this to a friend