Customer Ratings & Reviews
- Model:
- 555227
- SKU:
- 6371722
Rating by feature
- Value
Rating 3.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers enjoy the immersive experience and ease of use of the Hue Play HDMI Sync Box, praising its color accuracy and the generally smooth setup process. However, some customers find the price to be high and have reported compatibility and connectivity issues. A few users also mentioned occasional lag.
This summary was generated by AI based on customer reviews.
I really like it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really makes movies and games more fun. not sure my wifes gets as much out of it as I do, but I love surround sound too and she's not so big on that either!
I would recommend this to a friend- Pros mentioned:Hdmi sync
Increases the movie watching experience 2X
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and sync, works great. Looking forward to more products like this
I would recommend this to a friend - Pros mentioned:Hdmi sync
Great Light Show!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Live the sync box. This brings gs my bo.e theater to the next level!
I would recommend this to a friend - Pros mentioned:Hdmi sync
Great Addition for Philips Hue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm enjoying this in my living room. Love that it works with TV and Music.
I would recommend this to a friend Hue Sync Box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome item to add to your movie experience, fairly easy setup, great light show, highly recommended.
I would recommend this to a friend- Cons mentioned:Price
love item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the item but seems to be over priced should be about 150 to make it worth it
I would recommend this to a friend Action
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as described. I use it for games and movies. I wish it worked directly to tv. You need to go through a blue ray player, game console or pc
I would recommend this to a friendAlmost perfect!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Almost perfect! Sometimes it won’t turn on when the tv turns on. It you just have to press the button or turn it on in the app.
I would recommend this to a friend- Pros mentioned:Hdmi sync
Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IMO. Only worth it if you have Phillips Hue Play Gradient LightStrip
I would recommend this to a friend Does exactly what it says it will do.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish the price was lower, but it does exactly what it says it does. It’s basically the only product that syncs with the TV. It works great!
I would recommend this to a friend- Pros mentioned:Immersive experience
A++++
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This makes movie watching so immersive. The kids love it
I would recommend this to a friend - Pros mentioned:Ease of use
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this every single day and works amazing! Really simple to set up!
I would recommend this to a friend Lights sync up nicely.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a little tricky to setup if u want to use it with multiple hdmi inputs (eg. Cable box, Roku, PC) since it doesn't seem to auto switch hdmi ports very well if u have multiple inputs active. U can easily program any IR remote via the sync app and switch to the hdmi port u need that way. So overall, I'm happy w this device.
I would recommend this to a friendLove it, when it works
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this in store and lived with it for three days trying to make it work before returning it along with the lights. My experience: three strikes and it was out. First, if you want to use the lights all 4 HDMI inputs, you have to switch them from the app on your phone. There is an auto switch feature that recognizes the active HDMI connection, but that always randomly auto switched to an input I didn't want to use, so I disabled it. Secondly, every time I switched to an HDMI input, the Samsung TV recognized it as a new device and required me to set it up before I could use it. When switching back to my cable set top box (STB), I would have to re-program it and the remote. Now this maybe a Samsung issue; however, all my research found the plugging into the Sync should be the same as plugging into the back of the TV. Third, I really wanted to keep this, so I decided to only use the Sync Box with one input, the STB. After two nights of use, the Sync box started intermittently turning off, which turned off the lights and the TV. This happened consistently 3 times an hour over two nights of use. The box was not hot and fully patched with the latest firmware. I did other troubleshoot to no avail. I look forward to a Gen 2 version of this product. For now, I continue investing in the bulbs.
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Hi there, Keech
We are sorry to hear you are experiencing this inconvenience. We would like to see how we can be of assistance to you. If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
easy setup and works great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the only negative is that it doesn't support 4 k. But it does work great with 1080p. I hope they have a new model to support 4k greater resolution.
I would recommend this to a friendHue Play HDMI Sync Box Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would rate excellent if there was a faster start up when the connected receiver is turned on. Very happy with the product otherwise.
I would recommend this to a friend- Pros mentioned:Hdmi sync
Fun times but at a cost
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm. Wish it was included with the play light strip.
I would recommend this to a friend - Pros mentioned:Hdmi sync
Light show
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes it easy to switch between hdmi ports without the need of an extra remote!
I would recommend this to a friend - Cons mentioned:Price
Expensive
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just get it due to is really needed if you would like to sync the lights. Too expensive.
I would recommend this to a friend Sync Box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with the Hue Gradient light strip. However, this does not work well with Alexa. Was hoping this would be seemless.
I would recommend this to a friend