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Customer Ratings & Reviews

Your price for this item is $57.99
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The comparable value price is $249.99

Customer reviews

Rating 4.1 out of 5 stars with 1957 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers enjoy the immersive experience and ease of use of the Hue Play HDMI Sync Box, praising its color accuracy and the generally smooth setup process. However, some customers find the price to be high and have reported compatibility and connectivity issues. A few users also mentioned occasional lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,957 reviews
  • Rated 4 out of 5 stars

    Nice accessory

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent accessory for the hue series ,only complaint is that it makes the Xbox series x image quality poor

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and works amazing once installed with the lights

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t listen to the negative reviews

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great so far. Took a little work to figure out what makes this thing work best but once I got it working, it’s great! Don’t listen to the negative reviews. It seems that Philips has put a lot into fixing this product to make it worth the money and I definitely believe it is.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing had so many issues from the jump that i almost returned it. For a while, it wasn’t recognizing my PS5 so it wouldn’t connect. The entire hue lights setup being around $550 to cause so many issues with my tv is … not great. If you’re gonna make such an expensive product, at least make it quality.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Whoa

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great after updating the firmware. No issues at all. Kicks the tv experience up a notch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good effects

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has a nice job of synching the video on my TV. The app is a little funky. It's better if you use the PC version.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed device

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cost way too much for what it does, but it is a must to complete your home entertainment setup!

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi sync

    Rated 2 out of 5 stars

    Great functionality, not worth the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box and the lights work seamlessly, The arc bypass does not work with sonos, the box is great for playing video games, and action movies. Would not recommend for regular tv watching, also the hue box hub can only be controlled using the app to change inputs.

    No, I would not recommend this to a friend
    • Brand response from The Philips Lighting Team
      Posted .

      Hey Jamal, thanks for your review. We would like to help you out with the Hue Sync box and Sonos setup. The Arc bypass should work and automatic HDMI switch should also work. Please contact us on Facebook (http://m.me/HuePhilips) or Twitter (https://twitter.com/tweethue) This is where we offer 24/7 support.

  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love ut. Upgrade your movie, music and game. But pricey.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Some issues

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While streaming a movie on the Xbox, It distorts or black out the image on occasion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completely worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these lights and it so much cooler when they are coordinating with the movie I’m watching. I feel like I’ve adjusted them a few times, but I’m thinking I just need more lights. It’s just amazing and makes the movie watching experience so much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Syncs with tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great so far have had no issues with it and very pleased with how it syncs with my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive, but worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thing is over 250 after taxes, but I can’t watch tv without it now. Even with a 75 inch tv it really extends the experience and picture and is so fun. Extremely accurate light matchup scene to scene. Has to be reset sometimes and is a little finicky and could be better to have Dolby vision on all inputs

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea w/ mediocre results. Just couldn’t get it to work properly. I was glad to find out the tv I purchased at the same time allowed me to buy the control via an app.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase... super easy to install !!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Philips LED and Sync Box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great addition to the home entertainment system!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cool and works great! Easy to setup and use!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Missing one thing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the Hue sync app its missing USE AUDIO FOR EFFECT. Good for explosion visuals. DOESN'T EXIST IN THE SYNC APP

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Makes movies better

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 stars if it supported 120hz, limited to 60 for now but makes a really cool experience

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is a cool thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its is a cool thought and works as promised. The input selection is a little finicky would be my only complaint.

    I would recommend this to a friend