Customer Ratings & Reviews
- Model:
- 555227
- |
- SKU:
- 6371722
Customer reviews
Rating 4.1 out of 5 stars with 1958 reviews
(1,958 customer reviews)Rating by feature
- Value3.5
Rating 3.5 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers enjoy the immersive experience and ease of use of the Hue Play HDMI Sync Box, praising its color accuracy and the generally smooth setup process. However, some customers find the price to be high and have reported compatibility and connectivity issues. A few users also mentioned occasional lag.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Hdmi sync
Rated 2 out of 5 stars
Great functionality, not worth the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The box and the lights work seamlessly, The arc bypass does not work with sonos, the box is great for playing video games, and action movies. Would not recommend for regular tv watching, also the hue box hub can only be controlled using the app to change inputs.
No, I would not recommend this to a friendBrand response from The Philips Lighting Team
Posted .Hey Jamal, thanks for your review. We would like to help you out with the Hue Sync box and Sonos setup. The Arc bypass should work and automatic HDMI switch should also work. Please contact us on Facebook (http://m.me/HuePhilips) or Twitter (https://twitter.com/tweethue) This is where we offer 24/7 support.
Rated 4 out of 5 stars
120fps not supported
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sucks it doesnt support 120fps for new game consoles yet. Other than that extreamly happy.
I would recommend this to a friend- Cons mentioned:Price
Rated 5 out of 5 stars
Upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love ut. Upgrade your movie, music and game. But pricey.
I would recommend this to a friend Rated 4 out of 5 stars
Nice accessory
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent accessory for the hue series ,only complaint is that it makes the Xbox series x image quality poor
I would recommend this to a friendRated 4 out of 5 stars
Needs hdmi 2.1 support.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Philips hue needs to make a 4k capable version of this with hdmi2.1 then it would be perfect.
I would recommend this to a friendRated 5 out of 5 stars
Don’t listen to the negative reviews
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great so far. Took a little work to figure out what makes this thing work best but once I got it working, it’s great! Don’t listen to the negative reviews. It seems that Philips has put a lot into fixing this product to make it worth the money and I definitely believe it is.
I would recommend this to a friendRated 4 out of 5 stars
Needed device
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cost way too much for what it does, but it is a must to complete your home entertainment setup!
I would recommend this to a friendRated 4 out of 5 stars
Whoa
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great after updating the firmware. No issues at all. Kicks the tv experience up a notch.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase... super easy to install !!!!!!!!!!!!!
I would recommend this to a friend Rated 5 out of 5 stars
Expensive, but worth it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thing is over 250 after taxes, but I can’t watch tv without it now. Even with a 75 inch tv it really extends the experience and picture and is so fun. Extremely accurate light matchup scene to scene. Has to be reset sometimes and is a little finicky and could be better to have Dolby vision on all inputs
I would recommend this to a friendRated 4 out of 5 stars
Some issues
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While streaming a movie on the Xbox, It distorts or black out the image on occasion.
I would recommend this to a friendRated 3 out of 5 stars
Meh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing had so many issues from the jump that i almost returned it. For a while, it wasn’t recognizing my PS5 so it wouldn’t connect. The entire hue lights setup being around $550 to cause so many issues with my tv is … not great. If you’re gonna make such an expensive product, at least make it quality.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Awesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super cool and works great! Easy to setup and use!
I would recommend this to a friend Rated 4 out of 5 stars
Missing one thing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In the Hue sync app its missing USE AUDIO FOR EFFECT. Good for explosion visuals. DOESN'T EXIST IN THE SYNC APP
I would recommend this to a friendRated 4 out of 5 stars
It is a cool thought
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its is a cool thought and works as promised. The input selection is a little finicky would be my only complaint.
I would recommend this to a friendRated 5 out of 5 stars
Completely worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these lights and it so much cooler when they are coordinating with the movie I’m watching. I feel like I’ve adjusted them a few times, but I’m thinking I just need more lights. It’s just amazing and makes the movie watching experience so much better.
I would recommend this to a friendRated 4 out of 5 stars
Nice addition to Hue products
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really nice addition to the Hue products. It's a little tricky switching HDMI's but it works pretty well.
I would recommend this to a friendRated 5 out of 5 stars
❤️
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This box is the reason I started getting hue lights 3 years ago. I just had to wait for ever for it. Now I Finally I don't need a computer hooked up to my TV to sync lights. Wish it supported alexa or infrared remote(which are both coming soon). Sometimes the app is glitchy but that seems to be the same with all Philips apps.
I would recommend this to a friendRated 3 out of 5 stars
Issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t connect it to my Nakamichi 9.2.4 HDMI sound bar. It had issues with the 5ghz. While watching movies in the middle of the film the signals goes away. Making weird visual distortion, to lost of signal. I have an 86 inch LG 2019 4K but needed to shut down 5g on my WIFI antenna and separate the hdmi connection from the sound bar and the hue sync and no problems so far.
No, I would not recommend this to a friendRated 5 out of 5 stars
Stressful then blissful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was very hard to install. But, very worth it after all the turmiol.
I would recommend this to a friend