Customer Ratings & Reviews
- Model:
- 555227
- |
- SKU:
- 6371722
Customer reviews
Rating 4.1 out of 5 stars with 1958 reviews
(1,958 customer reviews)Rating by feature
- Value3.5
Rating 3.5 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers enjoy the immersive experience and ease of use of the Hue Play HDMI Sync Box, praising its color accuracy and the generally smooth setup process. However, some customers find the price to be high and have reported compatibility and connectivity issues. A few users also mentioned occasional lag.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Good but not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product but it’s unfortunate that you cannot use it in 4K.
No, I would not recommend this to a friendRated 5 out of 5 stars
Excellent product which enhances your viewing.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, pairs great with the light strip which together brings new life to your movies. Has 4 HDMI inputs which should be sufficient for most, pretty costly but if you have enough money to get the light strip along with this it's well worth it.
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but expensive and sometimes has bad connection
I would recommend this to a friendRated 4 out of 5 stars
Doesn’t support 120fps
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well, only downside is that it does not allow 120fps 4k passthrough.
I would recommend this to a friendRated 4 out of 5 stars
Good, but need a streaming device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great, just make sure you have a streaming device because the tv apps can’t run through it
I would recommend this to a friendRated 4 out of 5 stars
Sync
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive and overpriced but it does what it is supposed to do. Works well with gradient.
I would recommend this to a friendRated 4 out of 5 stars
Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what was claimed, however;THE effects are not as good asI thought! For the price!
No, I would not recommend this to a friendRated 4 out of 5 stars
needed but it should be better made
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love the hue lights, but this box when you have a samsung tv is kind of a pain to use.
I would recommend this to a friendRated 4 out of 5 stars
Fun
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a really fun product and it’s easy to use. My friends were really impressed by it
I would recommend this to a friendRated 4 out of 5 stars
Good, but not perfect.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Matches what’s on the screen seamlessly, but drops signal from time to time.
I would recommend this to a friendRated 5 out of 5 stars
Worth It!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After waiting a month due to back order I received the sync box and have no regrets in this purchase. Yes, it would be nice if you did not need two separate hue apps to make it function, but overall the device works as advertised (95% of the time). Good buy!
I would recommend this to a friendRated 4 out of 5 stars
It’s cool!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it. I wasn’t excited about paying $230 for it, but it’s still cool to have.
I would recommend this to a friendRated 5 out of 5 stars
Buy it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seriously awesome. Don't get me wrong, Hue products aren't cheap but they are worth it. Ignore the people with the bad reviews. If there are issues, it's operator error. Do some reading and it is obvious that any issues are caused by not using the system correctly.
I would recommend this to a friendRated 3 out of 5 stars
Meh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great idea w/ mediocre results. Just couldn’t get it to work properly. I was glad to find out the tv I purchased at the same time allowed me to buy the control via an app.
No, I would not recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hesitant to purchase this because of the price, but I love it! It's been nice to have the lighting effects during movie night with the kids. The only downfall is that you have to choose the HDMI port manually on the box or in the app, if you're switching between a bunch of devices.
I would recommend this to a friendRated 4 out of 5 stars
Enhances your experience!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product to enhance your viewing experience. Sometimes, it needs to be restarted but wow!!!
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Great when it works - rarely works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.when this works there is nothing better. Having had this unit for over 2 years I love using with anything I watch and i really adds to a party. The issue is connectivity. Will not stay connected. I have been through 4 of these units, Geek Squad has been to my home 3 times trying to fix, I have stumped Hue customer service as we get to connect and then a day later disconnect and cannot reconnect. Save your money till Phillips corrects the issue
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great device.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works way better than any of the software sync apps. and its a smart HDMI switcher with ATMOS passthrough for all my gaming and streaming needs. I did have some issues with my first one getting the app to connect to the box, but a firmware update fixed that.
I would recommend this to a friendRated 5 out of 5 stars
Initial struggles. Customer service was very helpf
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially had signal loss in my set up (pioneer Elite surround sound receiver) with my Xbox. Customer service was very helpful though and the issue was completely resolved. Very happy. Definitely enhances the movie watching and gaming experience.
I would recommend this to a friendRated 5 out of 5 stars
Thumbs up on this Lightbox.. it works great.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Until you've seen it, you would not believe how much better of ATV experience you will have. when these lights are behind your set moving around as the picture changes.
I would recommend this to a friend












