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Customer Ratings & Reviews

Your price for this item is $57.99
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The comparable value price is $249.99

Customer reviews

Rating 4.1 out of 5 stars with 1957 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers enjoy the immersive experience and ease of use of the Hue Play HDMI Sync Box, praising its color accuracy and the generally smooth setup process. However, some customers find the price to be high and have reported compatibility and connectivity issues. A few users also mentioned occasional lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,957 reviews
  • Rated 4 out of 5 stars

    Good, but need a streaming device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great, just make sure you have a streaming device because the tv apps can’t run through it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously awesome. Don't get me wrong, Hue products aren't cheap but they are worth it. Ignore the people with the bad reviews. If there are issues, it's operator error. Do some reading and it is obvious that any issues are caused by not using the system correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best sync option

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little expensive, but if you watch bright and colorful movies often like I do, it is worth the money. I know people with other sync light brands and none compare to the quality the sync box provides

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my hue box

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never have any issues with my hue sync box disconnecting and this box lights up my TV like I have never seen before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to purchase this because of the price, but I love it! It's been nice to have the lighting effects during movie night with the kids. The only downfall is that you have to choose the HDMI port manually on the box or in the app, if you're switching between a bunch of devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Initial struggles. Customer service was very helpf

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially had signal loss in my set up (pioneer Elite surround sound receiver) with my Xbox. Customer service was very helpful though and the issue was completely resolved. Very happy. Definitely enhances the movie watching and gaming experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works way better than any of the software sync apps. and its a smart HDMI switcher with ATMOS passthrough for all my gaming and streaming needs. I did have some issues with my first one getting the app to connect to the box, but a firmware update fixed that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enhances your experience!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to enhance your viewing experience. Sometimes, it needs to be restarted but wow!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make sure you have the right internet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only works with 2.4 ghz internet, not 5ghz. Make sure you have dual band internet to be able to connect this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phillips Hue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Christmas gift my twins got me. Flawless. Lights are immersive during movies and games. Recommend to anybody.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sync box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Often cuts in and out so I end up switching hdmi ports. When it works it’s amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing device

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allows my 10 hue lights surrounding my living room tv to create the most amazing light shows that help you to feel fully immersed in whatever you are watching.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cinema at home

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The light effects are great for gaming and movies. My wife ask me to enable it every time we put a movie. It has some limitations with HR in case you have a brand new TV you might lose quality Also you can only connect 3-4 devices to it It more affordable it would be a no brainer

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price should be able to sync to smart tv but it ok

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works it’s great but it still buggy waiting for an update

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product for movie buffs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally phillips has created a product that will maximize the hue experience when watching movies!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One tough customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    See my review for the Gradient strip. Quite a rough setup but mostly worth it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good but needs improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This box is great, the only problem I had is that the colors of what I was seeing on the TV were not the same video quality. Another thing is that I had a delay from the lights to the box when I was watching something, I had a delay for the colors but it is very good but they should improve the image quality

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Returned already

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a basement theater with a projector and screen. I thought this would add to the effect and make it better. It didn’t. Wasn’t much of a difference at all, and for the price tag, it simply was not worth anything close to what it cost. Returned it after one or two uses.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Worth it kinda?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to figure out how to get it all synch up cause I plan to use it for my gaming isn’t going so well. Especially since I planned to use it for my streaming. I am still excited but it’s slowly dying the longer I struggle. However I loved how it neatly fits under my tv and just hope I can get it figured out.

    I would recommend this to a friend