Customer Ratings & Reviews
- Model:
- 555227
- |
- SKU:
- 6371722
Customer reviews
Rating 4.1 out of 5 stars with 1958 reviews
(1,958 customer reviews)Rating by feature
- Value3.5
Rating 3.5 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers enjoy the immersive experience and ease of use of the Hue Play HDMI Sync Box, praising its color accuracy and the generally smooth setup process. However, some customers find the price to be high and have reported compatibility and connectivity issues. A few users also mentioned occasional lag.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Honestly best thing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, so I contemplated on buying this as it is not really needed unless you want to step up your Phillip hue light experience. With that being said I’m so glad I bought this and so mad I waited for so long can’t wait for more lights to come in so I can hook them up!
I would recommend this to a friendRated 5 out of 5 stars
Necessary Expense
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a necessary item for TV backlighting. Its a shame that you can't use an on TV app like you can for a computer, the box works well and hasn't caused any down stream problems but I'd prefer not needing it
I would recommend this to a friendRated 4 out of 5 stars
nice addition
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must have with the philips gradient light strip. easy setup
I would recommend this to a friendRated 5 out of 5 stars
Great Addition to Home Theater Viewing Experience
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ambiance the sync box provides when watching movies and sports. Can tailor your viewing experience to however many lights you have, depending on the situation (provided you have multiple Phillips smart lights)
I would recommend this to a friendRated 5 out of 5 stars
Amazing device
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Allows my 10 hue lights surrounding my living room tv to create the most amazing light shows that help you to feel fully immersed in whatever you are watching.
I would recommend this to a friendRated 3 out of 5 stars
Not working properly with 4K HDR
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works with 1080p fine but everything I have is HDR. Wish their was an ARC sync feature to use native apps running through Roku and ps4. Would also like a sync to music on my phone or Sonos directly. Setup was a little of a pain, I had to reset the box 3-4 times to get it working properly. This is from a IT professional.
I would recommend this to a friend- Pros mentioned:Hdmi sync
Rated 1 out of 5 stars
Does not support dolby vision pass through
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried for about 1 hour to get it right. When I enable Dolby Atmos on the input device (apple tv 4k), the color sync goes crazy. After about 2 to 3 minutes the screen goes white and then black. Can still hear device sounds. Once I power cycle the Hue Sync box, then video comes back. After a few more minutes, it does the same thing. So to fix this, on my receiver, I enabled the 2nd hdmi out and plugged into hdmi 1 on the Hue. I did not plug anything in the TV out on the hue sync box. Ever since, everything works perfect. Dolby Vision is gorgeous. Minor setback for my setup, but could have been a return if I did not have a secondary output to input as an option. Hue (Philips) needs to get this correct before 8k comes out!
No, I would not recommend this to a friendBrand response from The Philips Lighting Team
Posted .Hi there, thank you for your review. It is correct that the HDMI sync box only support Dolby Vision and Atmos as a pass through. But we are very happy to hear that you can enjoy Dolby and the HDMI Sync box at the same time with an adjustment to the setup.
Rated 3 out of 5 stars
Auto switching issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t switch automatically per specification Common issue but difficult to diagnose which component is at fault. And there are no instructions for manual switching. It’s the button in front Use the internet if u have issues. Cable box may not recognize it and may need to be powered cycled
No, I would not recommend this to a friendRated 5 out of 5 stars
Amazing Products
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had been wanting to get this for quite a while and was finally given the lights that go with it for Christmas. So I went ahead and bought this to improve my TV watching experience. I was NOT disappointed. This system is an amazing addition to my entertainment setup.
I would recommend this to a friendRated 5 out of 5 stars
Makes Movies great!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love watching movies again with this! Brings a whole new meaning to entertainment!
I would recommend this to a friendRated 5 out of 5 stars
Can't Wait to connect to Gradient Lightstrip!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am anxiously looking forward to getting this completely setup once the Hue Gradient Lightstrips are back in stock. Right now I have tested them with 2 Hue White & Color Ambiance Smart LED Bar Lights and was very happy with the results!
I would recommend this to a friendRated 5 out of 5 stars
Pricey but worth it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its pricey, and I know during these times it sucks. But if you want to change how you experience gaming and watching movies, this is the ultimate way to do it. It's fun and having the colors match your tv really helps change the experience .
I would recommend this to a friendRated 5 out of 5 stars
Works well, WOW factor
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works with with Nvidia Shield and 65" TV. Great WOW factor for the living room. Having a Harmony remote makes this easier to control, since my devices do not play nicely with CEC.
I would recommend this to a friendRated 5 out of 5 stars
Philips LED and Sync Box
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great addition to the home entertainment system!
I would recommend this to a friendRated 4 out of 5 stars
Meh. Cool cocept
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool concept yet def can make you dizzy, please use the settings accordingly
No, I would not recommend this to a friendRated 5 out of 5 stars
Love my hue box
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never have any issues with my hue sync box disconnecting and this box lights up my TV like I have never seen before.
I would recommend this to a friendRated 4 out of 5 stars
Great addition to a smart home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device along with play makes watching movies a movie theatre experience
I would recommend this to a friendRated 5 out of 5 stars
Fantastic
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This makes more of a difference than one would expect. The customization options for the transitions are very nice. The ambiance this creates on a large wall behind a large wall mounted TV is excellent.
I would recommend this to a friendRated 4 out of 5 stars
Good, not as good as am Ambilight, but getting the
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely a step in the right direction, worth getting but can improve
I would recommend this to a friendRated 4 out of 5 stars
Light show
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The lights draws u into the tv show. Wish it could turn on and off with alexa
I would recommend this to a friend












