Customer Ratings & Reviews
- Model:
- 555227
- |
- SKU:
- 6371722
Customer reviews
Rating 4.1 out of 5 stars with 1958 reviews
(1,958 customer reviews)Rating by feature
- Value3.5
Rating 3.5 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers enjoy the immersive experience and ease of use of the Hue Play HDMI Sync Box, praising its color accuracy and the generally smooth setup process. However, some customers find the price to be high and have reported compatibility and connectivity issues. A few users also mentioned occasional lag.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Make sure you have the right internet.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only works with 2.4 ghz internet, not 5ghz. Make sure you have dual band internet to be able to connect this!
I would recommend this to a friendRated 5 out of 5 stars
Phillips Hue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Christmas gift my twins got me. Flawless. Lights are immersive during movies and games. Recommend to anybody.
I would recommend this to a friendRated 4 out of 5 stars
A must have for a movie fan
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A totally immersive experience to complement any home theater system.
I would recommend this to a friendRated 5 out of 5 stars
Awesome!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is worth every penny! I purchased this as a gift for my husband during Christmas. We have hue products already in the home and this one was missing. Everything comes together perfectly! We should have purchased this sooner!
I would recommend this to a friendRated 5 out of 5 stars
Philips Hue RGB TV Light Strip
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Philip Hue Light strip. Bought my entire lights setup from Best Buy!!!
I would recommend this to a friendRated 5 out of 5 stars
Expensive but worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this was a little pricey but I had a little extra and it makes gaming more fun movies more fun just everything all my hue lights now pair to this Box and the light changes color and brightness based on what's happening on the screen cool gadget
I would recommend this to a friendRated 3 out of 5 stars
Awesome, when it works.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really cool feature but I am not sure the technology is up to the task. When it works its awesome. I have the gradient strip and 2 side lamps. I frequently have to unplug the inputs to get it to work and the setup (and apps) leave a lot to be desired
No, I would not recommend this to a friendRated 5 out of 5 stars
Awesome!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having the hue sync box brings a whole new experience to watching movies at home! It gives you the feeling of being in the same room as the film
I would recommend this to a friendRated 4 out of 5 stars
Hue Sync Box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup. Works just like you would expect. I loke it, wife doesn't.
I would recommend this to a friendRated 3 out of 5 stars
Some issues in my specific case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having some issues with the performance of this device. I've found some online materials that indicate this conflicts with Wemo switched outlets (which I have on my network) and this may be the cause of my issue. I will update if I can remove the conflict and this solves my issue.
I would recommend this to a friendRated 5 out of 5 stars
Hue Sync is amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the effect of lights through hue sync box. I set up 10 lights with sync box. Now the experience of watching TV reached to another level. I really love to watch movies with hue sync and with Sonos wireless surround sound system.
I would recommend this to a friend- Cons mentioned:Price
Rated 1 out of 5 stars
Really poor job by Philips.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive been an avid Hue user for years and was excited for some Bias lighting for my tv which I felt was long overdue but this is just a nightmare of a product. So many HDR cut outs despite swapping hdmi cables and ensuring CEC and Arc is on and unexplained restarts by the sync app which is hard enough to get running and on top of that? The price. Do yourself a favor and go check out the Govee Sync Box instead. Much less hassle and while it may not work AS well as the Phillips it’s much cheaper and does the job. Stay away from this product.
No, I would not recommend this to a friendBrand response from The Philips Lighting Team
Posted .Hi Alex, thank you for your review. We would love to help you on the difficulties you are facing, could you send us a message on Facebook (http://m.me/HuePhilips) or Twitter (https://twitter.com/tweethue): then we can start troubleshooting!
Rated 4 out of 5 stars
Nice idea
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only thing I dont like is not being able to switch inputs with out the app
I would recommend this to a friendRated 4 out of 5 stars
Performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its is difficult to get this device paired with a harmony remote hub.
I would recommend this to a friendRated 5 out of 5 stars
great addition
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m using with hue indoor and outdoor strip lights as well as bulbs in my home theater. . Definitely adds a whole new dimension to the viewing experience! Easy setup, fun creating entertainment zones. If you’re into hue lights this is a great addition!!!
I would recommend this to a friendRated 4 out of 5 stars
Great Product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product. Wish it can support the smart TV apps as well.
I would recommend this to a friendRated 5 out of 5 stars
Adds a lot of ambiance.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Syncs up quickly with whatever you've got plugged into it. I haven't noticed any input lag playing games. Only difficulty is that our TV is on a dark blue wall, so the colors fight against that.
I would recommend this to a friendRated 5 out of 5 stars
Sync Box will complete your Home theater setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OMG WOW - if you have hue lights this is a must. Expensive but worth the money. Amazing light effects that match your movie or tv show. Has 4 hdmi ports and one out to tv so you can sync your lights with movies, tv and gaming!
I would recommend this to a friendRated 5 out of 5 stars
Perfect for color lights
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have this color bulbs and light all around the house and having so we had to get this to feel the effect when watching tv and seeing the color change in its own depending what is going on with what you are watching
I would recommend this to a friendRated 2 out of 5 stars
Missing High End Featuree
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So this works pretty well if you don't care about high end video. I can confirm that even with two outputs on a receiver this device will cause the whole connection to drop the quality of the HDMI throughout the chain. With the sync connected my devices would no longer recognize HDR properly and a number of streaming apps on the Chromecast downgraded the video quality to HD vs 4k. Definitely does not support Dolby Vision as I tested that with the Irishman. Overall I'm super disappointed and wish hue would just work with TV manufacturers to add some sort of hue support to their apps or something. Going to be searching for some kind of alternative.
No, I would not recommend this to a friendBrand response from The Philips Lighting Team
Posted .Hi there, thank you for your elaborate review. It is correct that the HDMI Sync box doesn't support Dolby vision and Atmos. We would love to see if we can help you out with the other problems, in order to do so: can you send us a message via Facebook (http://m.me/HuePhilips) or Twitter (https://twitter.com/tweethue)?












