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Customer Ratings & Reviews

Your price for this item is $57.99
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The comparable value price is $249.99

Customer reviews

Rating 4.1 out of 5 stars with 1957 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers enjoy the immersive experience and ease of use of the Hue Play HDMI Sync Box, praising its color accuracy and the generally smooth setup process. However, some customers find the price to be high and have reported compatibility and connectivity issues. A few users also mentioned occasional lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,957 reviews
  • Rated 5 out of 5 stars

    Amazing Products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been wanting to get this for quite a while and was finally given the lights that go with it for Christmas. So I went ahead and bought this to improve my TV watching experience. I was NOT disappointed. This system is an amazing addition to my entertainment setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meh. Cool cocept

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool concept yet def can make you dizzy, please use the settings accordingly

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great addition to a smart home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device along with play makes watching movies a movie theatre experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hue is a must for home entertainment

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little expensive but worth the money adds so much to entertainment

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Awesome, when it works.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really cool feature but I am not sure the technology is up to the task. When it works its awesome. I have the gradient strip and 2 side lamps. I frequently have to unplug the inputs to get it to work and the setup (and apps) leave a lot to be desired

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good, not as good as am Ambilight, but getting the

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a step in the right direction, worth getting but can improve

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Hues Play. It really adds to experience of a movie. Don’t care for it with gaming though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Light show

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lights draws u into the tv show. Wish it could turn on and off with alexa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, no issues so far I bought the box in November last year and I use it almost every day so far is being great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is worth every penny! I purchased this as a gift for my husband during Christmas. We have hue products already in the home and this one was missing. Everything comes together perfectly! We should have purchased this sooner!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must have for a movie fan

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A totally immersive experience to complement any home theater system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this was a little pricey but I had a little extra and it makes gaming more fun movies more fun just everything all my hue lights now pair to this Box and the light changes color and brightness based on what's happening on the screen cool gadget

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi sync

    Rated 3 out of 5 stars

    Too Buggy. Great When It Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very buggy. I’m using it along side an Apple TV 4K (2021). It often does not work even when the app says the box is syncing. The only fix is to hold the reset button for 20 seconds until it turns back on. Which at that point makes me question the 250$ price tag. The pros are that it looks amazing when synced to music and movies. The cons are that it is incredibly buggy. This should be priced at most 80-100 bucks considering the headaches you’ll encounter.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Some issues in my specific case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having some issues with the performance of this device. I've found some online materials that indicate this conflicts with Wemo switched outlets (which I have on my network) and this may be the cause of my issue. I will update if I can remove the conflict and this solves my issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hue Sync is amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the effect of lights through hue sync box. I set up 10 lights with sync box. Now the experience of watching TV reached to another level. I really love to watch movies with hue sync and with Sonos wireless surround sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quirky

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it, but be patient. Ports 2 and 4 are really for 4k video if you want enough bandwidth to sync color changes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hue Sync Box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Works just like you would expect. I loke it, wife doesn't.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Connectivity Issues

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the sync box for about 10 months now and have mixed feelings about it. When this thing works it’s great. However I’ve started to have issues with picture cutting out on my connected devices. I’ve also experienced the annoying issue of it switching randomly to other devices that I’m not using for example I could be on my Apple TV and it would randomly switch to my Blu-ray or Roku devices. I disconnected some of my devices and connected them straight to Tv with the same Hdmi cables and the picture no longer cuts out, so I don’t think it’s the hdmi cables. I regret this purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Adds a lot of ambiance.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Syncs up quickly with whatever you've got plugged into it. I haven't noticed any input lag playing games. Only difficulty is that our TV is on a dark blue wall, so the colors fight against that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adds an element of scale to gaming and watching TV that’s incomprehensible in videos.. there’s no going back once you’ve added Philips hue lights and this sync box.

    I would recommend this to a friend