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Customer Ratings & Reviews

Your price for this item is $57.99
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The comparable value price is $249.99

Customer reviews

Rating 4.1 out of 5 stars with 1957 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers enjoy the immersive experience and ease of use of the Hue Play HDMI Sync Box, praising its color accuracy and the generally smooth setup process. However, some customers find the price to be high and have reported compatibility and connectivity issues. A few users also mentioned occasional lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,957 reviews
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really great. Glad I bout it I am very happy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Wish it can support the smart TV apps as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its is difficult to get this device paired with a harmony remote hub.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Really poor job by Philips.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been an avid Hue user for years and was excited for some Bias lighting for my tv which I felt was long overdue but this is just a nightmare of a product. So many HDR cut outs despite swapping hdmi cables and ensuring CEC and Arc is on and unexplained restarts by the sync app which is hard enough to get running and on top of that? The price. Do yourself a favor and go check out the Govee Sync Box instead. Much less hassle and while it may not work AS well as the Phillips it’s much cheaper and does the job. Stay away from this product.

    No, I would not recommend this to a friend
    • Brand response from The Philips Lighting Team
      Posted .

      Hi Alex, thank you for your review. We would love to help you on the difficulties you are facing, could you send us a message on Facebook (http://m.me/HuePhilips) or Twitter (https://twitter.com/tweethue): then we can start troubleshooting!

  • Rated 3 out of 5 stars

    Ambiance Win

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rated lights 4/5, however the sync box needs a 2-3 star. System works great, however when power goes out, you start setup once again…

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice idea

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing I dont like is not being able to switch inputs with out the app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watching tv will never be the same!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After installing this device, your whole tv viewing experience will change. I wont even consider watching any off my movies without turning on my device. Enjoy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for color lights

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have this color bulbs and light all around the house and having so we had to get this to feel the effect when watching tv and seeing the color change in its own depending what is going on with what you are watching

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m using with hue indoor and outdoor strip lights as well as bulbs in my home theater. . Definitely adds a whole new dimension to the viewing experience! Easy setup, fun creating entertainment zones. If you’re into hue lights this is a great addition!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sync Box will complete your Home theater setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG WOW - if you have hue lights this is a must. Expensive but worth the money. Amazing light effects that match your movie or tv show. Has 4 hdmi ports and one out to tv so you can sync your lights with movies, tv and gaming!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little pricey but it is cool

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the effect, it definitely gives movies an added effect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hue sync

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great worth the money. I only need more lights to make this product take over my life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a fun upgrade to our entertainment area! Sure it has some annoyances but my experience is nowhere near the other reviewers. Just follow the directions and make sure you have a strong internet connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hue for the win!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Hue product. This takes the colors on screen and turns them into a wonderful visual spectacle. I have multiple hue lights around the TV for this reason now and it’s add so much life and character to any movie or game!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Missing High End Featuree

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this works pretty well if you don't care about high end video. I can confirm that even with two outputs on a receiver this device will cause the whole connection to drop the quality of the HDMI throughout the chain. With the sync connected my devices would no longer recognize HDR properly and a number of streaming apps on the Chromecast downgraded the video quality to HD vs 4k. Definitely does not support Dolby Vision as I tested that with the Irishman. Overall I'm super disappointed and wish hue would just work with TV manufacturers to add some sort of hue support to their apps or something. Going to be searching for some kind of alternative.

    No, I would not recommend this to a friend
    • Brand response from The Philips Lighting Team
      Posted .

      Hi there, thank you for your elaborate review. It is correct that the HDMI Sync box doesn't support Dolby vision and Atmos. We would love to see if we can help you out with the other problems, in order to do so: can you send us a message via Facebook (http://m.me/HuePhilips) or Twitter (https://twitter.com/tweethue)?

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This box is awesome. Not the best for 120hz but the effects it has added to my entertainment is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly syncs your Hue lights to whatever you are watching. Completely enhances any viewing experience. Highly recommend to anyone who loves relaxing at home and enjoying a good movie or any kids that want that extra touch to any game you play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazingly cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. I wish it worked with 4K HDR but besides that it's wonderful. I use it on my TV, PS5, and Apple TV. When it's hooked up to the strip light it makes for an amazing experience.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's fine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box provides better more responsive light syncing than samsung's hue tv app, but this box needs an upgrade for 120hz

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great lights

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these products and the lights are amazing with my tv

    I would recommend this to a friend