Customer Ratings & Reviews
- Model:
- 555227
- |
- SKU:
- 6371722
Customer reviews
Rating 4.1 out of 5 stars with 1958 reviews
(1,958 customer reviews)Rating by feature
- Value3.5
Rating 3.5 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers enjoy the immersive experience and ease of use of the Hue Play HDMI Sync Box, praising its color accuracy and the generally smooth setup process. However, some customers find the price to be high and have reported compatibility and connectivity issues. A few users also mentioned occasional lag.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Watching tv will never be the same!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After installing this device, your whole tv viewing experience will change. I wont even consider watching any off my movies without turning on my device. Enjoy!
I would recommend this to a friendRated 5 out of 5 stars
Wow!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is so cool to have if your watching a movie and have Hue Lights. My living room is all hue and being able to connect to them with whats playing is amazing. I will say you can only connect up to 10 lights. That is the max amount.
I would recommend this to a friendRated 3 out of 5 stars
Ambiance Win
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I rated lights 4/5, however the sync box needs a 2-3 star. System works great, however when power goes out, you start setup once again…
I would recommend this to a friendRated 2 out of 5 stars
Needs some work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took about 45 mins to setup... Wouldn't connect to wifi. I so I had to search online and found a bunch of people with the same issue... Some people had to exchange it 2 or 3 times before it worked... Apparently it only works on the 2.4GHZ wifi when the lights themselves have always worked off the 5GHZ wifi. After that it worked pretty good for the first couple of days... Then one day after it being on for about 15 mins the TV went black for about 15 seconds then turned back on... It did it again a few mins later and after the 3rd time it went black then turn blue and I'd have to completely unplug it and turn it back on for it to start working again... Tried all kinds of setups with no luck so I returned it... I still have the lights I purchased a while ago so I may give it another try later
No, I would not recommend this to a friendBrand response from The Philips Lighting Team
Posted .Hi Jamig0, thank you for your review. We are sad to hear the set up wasn't so easy in your situation. Do keep in mind that the bulbs communicate via Zigbee channel, so they do not use the Wi-Fi for this. If you are willing to give it another try in the near future, reach out to us on one of our social channels: we would love to work with you on this, to provide the best experience!
Rated 5 out of 5 stars
Finally now love it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this when it first came out, but then returned it since it didn’t support Dolby Vision. They’ve since added that feature through a software update, so I repurchased it and now couldn’t be happier with it.
I would recommend this to a friendRated 3 out of 5 stars
Mixed on this one
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once the sync is on it works great. The problem is when the sync is off ( normal lighting )the programmed lights don’t respond correctly to commands. I’m hopeful a bug fix will be released soon. I don’t recommend buying this unless the lights are dedicated just for the hue sync.
No, I would not recommend this to a friendRated 5 out of 5 stars
I've had really good luck with this product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had really good luck with this product. Timing is good and the amount of lighting options that you can pair with this allow for endless possibilities. With the new gradient lightstrip coming out, this is a must own.
I would recommend this to a friendRated 5 out of 5 stars
Fantastic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase work great recommended if you have the light filips
I would recommend this to a friendRated 5 out of 5 stars
Quirky
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth it, but be patient. Ports 2 and 4 are really for 4k video if you want enough bandwidth to sync color changes.
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Hues Play. It really adds to experience of a movie. Don’t care for it with gaming though.
I would recommend this to a friendRated 4 out of 5 stars
Hue Play Sync Box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just love adding to my system to Phillips Hue System!!
I would recommend this to a friend- Cons mentioned:Price
Rated 2 out of 5 stars
Still overpriced, but cool!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Many agree that this device is overpriced for what it is. Fun novelty, but expensive for color synced lights. Huge negative is that it does not support Dolby Vision HDR! This is unacceptable for a modern high end device.
No, I would not recommend this to a friend Rated 5 out of 5 stars
8k hdmi cord Apple TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well. Might be problematic with 8k hdmi cord and Apple TV.
I would recommend this to a friendRated 3 out of 5 stars
Didn’t work for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it to streamline my other HUE products but was disappointed the fact that reaction for the lighting was couple of seconds delayed not sure why I tried resetting but same situation so I end up returning the product
No, I would not recommend this to a friend- Cons mentioned:Price
Rated 2 out of 5 stars
Hue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sucks you have to buy so many adaptors just to have one single item work and also too expensive
I would recommend this to a friend Rated 3 out of 5 stars
Cool Idea
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted this to be awesome but it's not there yet. The app needs to be improved greatly before I would buy it again. The sync doesn't always work. I have good internet too but it's spotty. I'm hoping they release another version that is improved. I returned this one.
No, I would not recommend this to a friendRated 5 out of 5 stars
Awesome little device, adds a whole new realm
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im so glad I bought this. It add another dimension to movie watching. Highly recommend it. never had any issues with it once its set up correctly (setup is kind of a pain)
I would recommend this to a friendRated 5 out of 5 stars
Take hue to the next level
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this hooked up in my bonus/game room with 2 floor lamps, 2 play bars, 65 inch gradient light strip, and 2 light bulbs and it is amazing. Definitely a must buy.
I would recommend this to a friendRated 5 out of 5 stars
Great Blu-ray player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact player but has a lot of great features. I like that it has the built in apps. It is very fast and the picture quality is excellent. I would recommend this to anyone in the market for a Blu-ray player.
I would recommend this to a friendRated 5 out of 5 stars
sync box
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was easy to set up....I had trouble syncing it to my A/V receiver system. With a few internet videos was able to figure out how to set it up. Great investment and makes my system have a total package.
I would recommend this to a friend












