Customer Ratings & Reviews
- Model:
- 555227
- |
- SKU:
- 6371722
Customer reviews
Rating 4.1 out of 5 stars with 1957 reviews
(1,957 customer reviews)Rating by feature
- Value3.5
Rating 3.5 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers enjoy the immersive experience and ease of use of the Hue Play HDMI Sync Box, praising its color accuracy and the generally smooth setup process. However, some customers find the price to be high and have reported compatibility and connectivity issues. A few users also mentioned occasional lag.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
I've had really good luck with this product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had really good luck with this product. Timing is good and the amount of lighting options that you can pair with this allow for endless possibilities. With the new gradient lightstrip coming out, this is a must own.
I would recommend this to a friendRated 4 out of 5 stars
Hue Play Sync Box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just love adding to my system to Phillips Hue System!!
I would recommend this to a friendRated 3 out of 5 stars
Mixed on this one
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once the sync is on it works great. The problem is when the sync is off ( normal lighting )the programmed lights don’t respond correctly to commands. I’m hopeful a bug fix will be released soon. I don’t recommend buying this unless the lights are dedicated just for the hue sync.
No, I would not recommend this to a friend- Cons mentioned:Price
Rated 2 out of 5 stars
Still overpriced, but cool!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Many agree that this device is overpriced for what it is. Fun novelty, but expensive for color synced lights. Huge negative is that it does not support Dolby Vision HDR! This is unacceptable for a modern high end device.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Quality product with easy set up!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product i had bought a few months ago. Its made my media/gaming experience so much more immersive!
I would recommend this to a friendRated 5 out of 5 stars
Sweet sweet cheeba
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality, very good value and I’d recommend this product 100 percent.
I would recommend this to a friendRated 5 out of 5 stars
sync box
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was easy to set up....I had trouble syncing it to my A/V receiver system. With a few internet videos was able to figure out how to set it up. Great investment and makes my system have a total package.
I would recommend this to a friendRated 5 out of 5 stars
Great Blu-ray player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact player but has a lot of great features. I like that it has the built in apps. It is very fast and the picture quality is excellent. I would recommend this to anyone in the market for a Blu-ray player.
I would recommend this to a friendRated 5 out of 5 stars
Can’t watch TV without it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must have the light strips or the bars. I got both because the strips don’t have lights at the bottom of the TV. Very responsive. You could easily go overboard on these lights.
I would recommend this to a friendRated 5 out of 5 stars
Light show
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been wanting this box for awhile. I t was unavailable for some time. I LOVE having this. It really shows off what the Hue lights can do while I am watching tv - my experience is soo much better!
I would recommend this to a friendRated 3 out of 5 stars
Cool Idea
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted this to be awesome but it's not there yet. The app needs to be improved greatly before I would buy it again. The sync doesn't always work. I have good internet too but it's spotty. I'm hoping they release another version that is improved. I returned this one.
No, I would not recommend this to a friendRated 5 out of 5 stars
it's alright
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's kinda annoying you'll need to purchase a firestick or any other streaming devices for it to work properly rather other than just using the apps on the TV,
I would recommend this to a friendRated 3 out of 5 stars
Okay product not necessary
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everyonce in a while it will black out my tv when playing games other than that it works great
No, I would not recommend this to a friendRated 5 out of 5 stars
Home Theater Must Have
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a must have for home theater if you have a Hue System, this with Hue Color and White bulbs plus Hue Play Bars are awesome, I can't wait til I'm able to get the new gradient light strip for my new 75" TV
I would recommend this to a friendRated 5 out of 5 stars
Added Benefit
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very immersive! Works well with games/movies. Also let’s you add more HDMI inputs to TV and ability to control inputs via phone.
I would recommend this to a friend- Cons mentioned:Price
Rated 2 out of 5 stars
So expensive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works just fine. Didn't like the boxing, didn't like the price but I'm really loving the sync it's a necessary purchase to get the experience that I wanted so. Happy customer.
I would recommend this to a friend Rated 5 out of 5 stars
A must have for gradient light strips
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed this to make the colors of the Phillips gradient lightstrip match with what's on my television. It's easy to setup and doesn't take up much space. I haven't had any problems with this product.
I would recommend this to a friendRated 3 out of 5 stars
When it works, it’s great!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had already returned one due to the problems it was giving me. The unit cuts in and out giving you a snowy screen. It still cuts in occasionally, but when it works, man do I love it. I really hope Philips fixes its problem because I really really love this gadget when it works.
No, I would not recommend this to a friendRated 2 out of 5 stars
Rough start for the sync box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to go with two light bars from the hue starter kit. The lights were very easy to install and set up, so the hue app is great for that. This box requires a separate sync app, which is somewhat annoying. More annoying is the tendency for inputs to just stop working randomly. I have a receiver for audio and the sync box is between receiver and tv. When I switch between inputs on the receiver, Video will just stop working. I know my components are functioning properly because there is no problem with sound. I have to unplug and reboot the sync box to get the video working again. A poor solution at best, especially given this price point. I’m considering returning it; when it works it’s awesome but it needs to work more consistently.
No, I would not recommend this to a friendBrand response from The Philips Lighting Team
Posted .Hey John, thanks for your review. We would like to help you out to make sure its working well all the time. Please contact us on Facebook (http://m.me/HuePhilips) or Twitter (https://twitter.com/tweethue) This is where we offer 24/7 support.
Rated 3 out of 5 stars
Great when it works
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The idea of this unit is a great concept. Unfortunately it is a poor execution. Don’t get me wrong, this unit is phenomenal when it works. The only problem is trying to get it to work. Something that cost so much shouldn’t be so difficult to get to work.
I would recommend this to a friend












