Customer Ratings & Reviews
- Model:
- 555227
- SKU:
- 6371722
Rating by feature
- Value
Rating 3.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers enjoy the immersive experience and ease of use of the Hue Play HDMI Sync Box, praising its color accuracy and the generally smooth setup process. However, some customers find the price to be high and have reported compatibility and connectivity issues. A few users also mentioned occasional lag.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Great when it works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is very finggy, its take for ever to connect, even once it is setup in the system, check other reviews on line, same problems, works great once it connects but the connection is horrible to get it runing
No, I would not recommend this to a friendBrand response from The Philips Lighting Team
Posted .Hi there, thanks for your review. We are sorry to hear that you have had issues with the connection. We are always online to help. You can find us on Facebook (http://m.me/HuePhilips) or Twitter (https://twitter.com/tweethue) This is where we offer 24/7 support.
Works well, but.......
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you set your hdmi system on the lowest setting, it works beyond great, but if you set your system to Dolby vision, it will not work at all. It is a nifty item to have hooked to your system, as it does accurately display colors on the background wall.
No, I would not recommend this to a friendHome theater to the next level
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easily the coolest thing I’ve bought in a long time. I’ve got the gradient strip, 2 play bars and 2 bulbs in my entertainment area. It adds a whole new dimension to your home theater experience.
I would recommend this to a friendmakes watching tv a whole new experience
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this to go with my 75" phillips hue strip light for the back of my tv. works great and definitely makes watching tv a whole new experience.
I would recommend this to a friendexpected more
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the colors syncing with the tv were close to the same but at the same time not the same shade and it bothered me
No, I would not recommend this to a friendFun but at a cost
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is amazing but completely unnecessary for a home entertainment system. I would highly recommend if you have a couple hundred dollars to spare.
I would recommend this to a friendExcellent device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phillips Hue really came thru with this device. Returned my first kit I bought and when this came out I bought it again. Works with both my cable tv and Xbox. Can’t wait to have friends over for a little light show.
I would recommend this to a friendIt's fine but has its ups and downs
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It flicks black for a couple seconds and flicks back afterwards but it does it really frequently. It's quite the hassle
I would recommend this to a friendWorth every penny.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best piece of electronic I have bought in the last few years. It took my movie watching experience to the next level, and it just recently got a software update to support Dolby Vision/Atmos.
I would recommend this to a friendDoes what it says
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes the most of your lights. Movies are a lot more fun now
I would recommend this to a friendGaming light syncing
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This changes the lights with what I play on the ps5 and its amazing. My whole apartment looks so cool now
I would recommend this to a friendHome Entertainment
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sync box and Hue lights create a very immersive viewing experience, well worth the cost.
I would recommend this to a friendGreat addition to our TV Room !!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to our TV Room !! Works perfect !! too bad it does not come with a remote
I would recommend this to a friendGreat device but check specs
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic device but before you buy, make sure to review specs on your current step up to see if you are going to have any issues
I would recommend this to a friend- Cons mentioned:Price
Not worth the money
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have made some improvements but not worth the extra money. If you want to control the lights you are better off playing thru a computer and sink the app. Way too overpriced for what it does.
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Hi there,
Thank you for your message. We are sorry to hear you are experiencing this inconvenience. We would like to see how we can be of assistance. If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards, Philips Consumer Care
Works well but has some issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the experience I've had with it is great. The only issues are when you try to use it on screens with black bars because what you are watching isn't formatted for your screen. if they had the ability to narrow the field it uses for color, it would help.
I would recommend this to a friendAmazing device!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. Being able to have 4 inputs on one device makes things easier. They switch seamlessly, and the settings let me have different settings and controls for each device!
I would recommend this to a friendLights are Alive!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sync box is amazing if..... You have multiple lights in a area or play bars. It’s not flawless but is definitely cool and follows the colors on your tv screen well. It’s like surrounded sound “vision”
I would recommend this to a friendWorks great with Sony surround sound system
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some other reviews said that they had issues with this box causing a sound lag. I had no such issues. The light changing is very closely match to the screen and it completely changes the movie watching experience.
I would recommend this to a friendThe Philips hue app is a big problem for now
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv looks amazing but the only bad thing is the Philips hue app… sometimes works and sometimes not… but when it does it looks perfect!
I would recommend this to a friend