Customer Ratings & Reviews
- Model:
- 555227
- |
- SKU:
- 6371722
Customer reviews
Rating 4.1 out of 5 stars with 1958 reviews
(1,958 customer reviews)Rating by feature
- Value3.5
Rating 3.5 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers enjoy the immersive experience and ease of use of the Hue Play HDMI Sync Box, praising its color accuracy and the generally smooth setup process. However, some customers find the price to be high and have reported compatibility and connectivity issues. A few users also mentioned occasional lag.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Quality product with easy set up!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product i had bought a few months ago. Its made my media/gaming experience so much more immersive!
I would recommend this to a friendRated 5 out of 5 stars
Works great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really great. Glad I bout it I am very happy
I would recommend this to a friendRated 3 out of 5 stars
Works well but has some issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the experience I've had with it is great. The only issues are when you try to use it on screens with black bars because what you are watching isn't formatted for your screen. if they had the ability to narrow the field it uses for color, it would help.
I would recommend this to a friend- Cons mentioned:Price
Rated 2 out of 5 stars
Not worth the money
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have made some improvements but not worth the extra money. If you want to control the lights you are better off playing thru a computer and sink the app. Way too overpriced for what it does.
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Hi there,
Thank you for your message. We are sorry to hear you are experiencing this inconvenience. We would like to see how we can be of assistance. If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards, Philips Consumer Care
Rated 5 out of 5 stars
Works great with Sony surround sound system
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some other reviews said that they had issues with this box causing a sound lag. I had no such issues. The light changing is very closely match to the screen and it completely changes the movie watching experience.
I would recommend this to a friendRated 5 out of 5 stars
Lights are Alive!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sync box is amazing if..... You have multiple lights in a area or play bars. It’s not flawless but is definitely cool and follows the colors on your tv screen well. It’s like surrounded sound “vision”
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing i every purchase for my movie and gaming experience
I would recommend this to a friendRated 5 out of 5 stars
Nice addition to your hue lights
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product works as advertised. I was able to connect to my TV (also with a Sonos system). Together it was awesome to have the lighting change during movies and also while just listening to music!
I would recommend this to a friendRated 5 out of 5 stars
Great lights
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these products and the lights are amazing with my tv
I would recommend this to a friendRated 5 out of 5 stars
Fun but at a cost
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is amazing but completely unnecessary for a home entertainment system. I would highly recommend if you have a couple hundred dollars to spare.
I would recommend this to a friendRated 5 out of 5 stars
makes watching tv a whole new experience
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this to go with my 75" phillips hue strip light for the back of my tv. works great and definitely makes watching tv a whole new experience.
I would recommend this to a friendRated 5 out of 5 stars
Lots of fun
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its been fun having this lighting system in my home theater. The installation was not too easy but once everything was set up its been working well. Latest upgrade works great with google home.
I would recommend this to a friendRated 5 out of 5 stars
Amazing device!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. Being able to have 4 inputs on one device makes things easier. They switch seamlessly, and the settings let me have different settings and controls for each device!
I would recommend this to a friendRated 5 out of 5 stars
Awesome sync lights!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome lights. The husband loves them but do make sure you have the lights to work with them! Definitely doesn't disappoint. Ceiling lights, hue bar and tv strip lights works perfectly.
I would recommend this to a friendRated 5 out of 5 stars
Sweet sweet cheeba
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality, very good value and I’d recommend this product 100 percent.
I would recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've tried this out for a few days now and I like it. I think with time, there will be more features and customizing options. But definitely a must have to enhance your viewing experience.
I would recommend this to a friendRated 5 out of 5 stars
So far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.just got mine today, hopefully it works out. just wished the l.e.d's on the back of my t.v responded like the "dreamscreen" l.e.d's... but i know they wont.
I would recommend this to a friendRated 5 out of 5 stars
Can't go back!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome addition to my room entertainment center. Makes watching TV and playing video games so much more dynamic and captivating. It's not the same watching tv without it.
I would recommend this to a friend- Cons mentioned:Compatibility
Rated 2 out of 5 stars
Ehh
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not that great. Only great if you use a lot of streaming or 3rd party playing. It doesn’t pair with cable providers which is the reason I got it
No, I would not recommend this to a friend Rated 5 out of 5 stars
Nice box..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup is a little frustrating at first. After a couple attempts with a Samung Note 9 its finally working. I will be excited to see what the future hold with this device. Only supports HDR 10 at the moment.
I would recommend this to a friend












