Customer Ratings & Reviews

Great item but buyers be advised. Make sure you have decent Wi-Fi service to get the FULL very much worth it experience. Hands Down Great Gamer Investment

Works perfectly. It also plays nice with Alexa. Easy to integrate into the system.

Creating entertainment zones that sync with your video source changes the viewing environment immensely and it’s all made possible with this sync box.

I seen a lot of mixed reviews about this, but I took the chance and it was definitely worth the buy. It adds a lot to movies and game play. It is a great feature to add for better entertainment!

This will bring your hue lights to the next level. After the latest update it has brought Dolby vision, Dolby Atmos and voice control with Google assistant. Very happy with this purchase.

Hue Sync is great if you have Hue lights and want to make watching TV & movies even better. Kinda a must have if you have Hue Lights or want an amazing tv/movie experience.

Great addition to my extensive Hue Ecosystem! Definitely looking forward to adding the new 75” strip to my TV but thus far I’ve still been extremely satisfied with this purchase!

This completely changed the way I watch television!

When it works, it's glorious. After setting it up, I immediately grabbed Suspiria, the film I pretty much bought the system for, and popped it in my 4K player. It was marvelous until it lost the signal fifteen minutes in and I had to restart everything. Then it happened again. And again. And again. I tried everything that the internet told me, but to no avail. A quick browse of other reviews will yield similar complaints. I wanted this to work, but it's just not there yet. I'll keep waiting, though.

I really enjoy watching tv and movie’s The lights really enhance the experience, but have had to reinstall the system a number of times. I hope they make it possible to use it while streaming content .

Initially impressed, quite easy to set up and get going and seemed to work great. Then the issues started. I let this “sync”, after about 3hrs it was still doing this. Contacted support, no response in a week. Other issue. There are 4 HDMI input ports, one output into the TV - this seemed to mess things up for me. Maybe I needed to dig into this more, but poor instructions and lack of support meant issues - was difficult to switch between inputs & was unable to leverage the embedded smart tv functions in prime and Netflix- probably user related but when the documents provided, the first few YouTube searches and support don’t help then I’m not investing more time...

This thing is really cool! It all depends on how many lights you have and where they’re located. Not to mention what you’re watching. But blockbuster movies are fantastic.

I love the idea and concept, and initially it was working great... I watch everything via my AppleTV and the respective apps... I found with the NBA app, this device just simply couldn't keep up and was constantly just white, or off and then it would catch up through a viscous color cycle.. almost like buffering is... It worked well for movies, but I also noticed the buffering issue, so I ended up returning it. The fact it runs on a different app than the Hue lights is quite annoying as well, streamline it all into one app.

Best thing I have bought in a long time. This thing makes my entertainment area, movie room, and gaming much more enjoyable. I use the light strips on the back of the TV.

It only work with cartoons. I ended up taking it back to best buy

Makes movies almost too intense. Definitely enhances the movie watching experience.

I love the quality of all the Hue products but this was a real let down. You cannot stream from your tv. The sync box only inputs to your tv. You need to have a DVD player/ game system/ external device to sync your lights. You cannot stream from your tv! It is unclear in the description. When you have all of your streaming apps on the tv, it would be nice to use that with the Hue. This is the only device I’ve rated poorly from them and if it was fixed, it would be five stars.

I purchase several components from Philips to enhance my TV, I can only say that everything works as expected.

Expensive, but the effects from it are worth it. They add a really nice depth to your picture and it looks incredible for movies/shows with good lighting effects.

Super awesome device that lets you setup your entertainment zone for Hue Sync. Pairing with the Signe floor lamps and the gradient strip makes for an experience.