Customer Ratings & Reviews

Easy to plug and play. Haven't tried it with my Chromecast for tv yet but hope it works. Have it with my ps5 and words very well so far.

This product works as expected. Love this box. I highly recommend anything from hue. You get what you pay for. Works really well with alexa. If you don't get this you’re missing out.

I purchased this more as an HDMI switcher than for light sync. This from my testing is the best HDMI switcher havent had any problems compared to other 4k switchers.

Works perfectly. It also plays nice with Alexa. Easy to integrate into the system.

I purchase several components from Philips to enhance my TV, I can only say that everything works as expected.

I love having this box to connect to my play lights while watching tv. It adds to the viewing experience tremendously! Would purchase again.

I have had this for less than a day and I will be returning it to the store very soon. I bought both the sync box and the 65” gradient strip for my LG 4K OLED tv and Denon AVR-3500h, PS4 pro setup, and the sync box is constantly loosing the signal. It’s lost the signal 4 times in the time it’s taking me to write this review. I thought it was me for a moment but after reading the reviews I’m glad that I’m not alone. This seems to be known issue due to a premature release. At almost $500 I won’t be contacting support nor am I interested in being a beta tester. When it works it works great but when it goes out it’s kind of a pain to get everything up and running again. Great concept just very premature. Hit me up when you have a product that’s fully functional and supports 4K hdr and maybe then I will try again.

Yes, it's pricey. Yes, it's worth it, especially if you're already invested in Hue lighting. It works great and is simple to set up. We no longer miss the theater!

Undwhelming at price point. Seperate app to use from rest of philips hue, updates to app constantly cause problems. Slow to respond. Inputs wont work unless you turn the box on

I have to say that overall I’m disappointed in the inconsistency of the product. Sometimes it just stops working and you have to reset. This can get frustrating. We almost took it back.

Let me just say, I love my Hue lights & I've been waiting MONTHS for the sync box to come back in stock. The second I was notified that it was available, I ordered it & not-so-patiently waited for it to arrive. The second I got home, I ripped it open & plugged it in. I was very excited to see this thing in action. Unfortunately we never got there. This thing WILL NOT connect to our wifi no matter what. Now we are not tech-challenged by any means. Our entire home is equipped with smart home devices. But this box made us look stupid. How hard is it to simply connect a device to wifi, right? WRONG. This thing is impossible & has frustrated us all night. I saw several reviews on here exactly like the one I’m writing & chalked it up to “oh, well that reviewer probably doesn’t know what they’re doing.” What I DIDNT check was the Hue Sync app reviews & let me tell you, they are awful. Had I seen those, maybe I would have realized what a widespread problem this is with this product. Boy did I learn my lesson. Maybe I got a defective one (along with 200+ others? Doubtful) I don’t know & at this point, I don’t care- it will be returned first thing in the morning. I would give it 0 stars if I could- I hate this stupid little box.

Been waiting for Philips to release this and it works but it still needs some work. It does what its suppose to do but it overheats and it shuts off. I' suggest you wait for the next version. It's not there yet.

Sync box is a must have for anyone who wants to customize their home lighting. With awesome apps and a hue setup, connection is seamless

Completely changes how you watch TV. 10/10 would recommend.

I finally purchased this and begun to use with my Apple TV and Blu Ray Player. It had a lot of settings and it worked great for watching a live concert.

Awesome piece of technology. Works flawlessly. It is expensive but if you have HUE lights already and want to enhance your TV viewing experience. This is the item for you !!!

Few problems with this device only two ports are full bandwidth hdmi 1 and hdmi 4 sometimes the audio cuts out and you have to change inputs for it to come back

Makes movies almost too intense. Definitely enhances the movie watching experience.

I liked the idea of it and everything seemed great but to get the full experience you have to buy this product which you have to buy for more money when I thought you only had to buy the lights which is misleading

This sync box along with the Hue Play Gradient strip light connected to the TV is truly amazing. Makes watching movies and playing video games more exciting.