Customer Ratings & Reviews
- Model:
- 555227
- |
- SKU:
- 6371722
Customer reviews
Rating 4.1 out of 5 stars with 1958 reviews
(1,958 customer reviews)Rating by feature
- Value3.5
Rating 3.5 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers enjoy the immersive experience and ease of use of the Hue Play HDMI Sync Box, praising its color accuracy and the generally smooth setup process. However, some customers find the price to be high and have reported compatibility and connectivity issues. A few users also mentioned occasional lag.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Pricey but a nice touch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.May or may not have issues with higher refresh rate PCs and gaming systems. Works best with a large wall and two to three philips bar lights. Very expensive but a nice touch to gaming and movies.
I would recommend this to a friendRated 5 out of 5 stars
So much fun
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it's working fantastic. Definitely a learning curve to get it to work proper. Still a few bugs that I'm trying to get past but overall great
I would recommend this to a friend- Cons mentioned:Compatibility
Rated 2 out of 5 stars
It didnt live up to par
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It only work with cartoons. I ended up taking it back to best buy
No, I would not recommend this to a friend - Pros mentioned:Color, Hdmi sync, Immersive experience
Rated 4 out of 5 stars
Immersive add on, bonus enjoyment
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy the hue lights around my screens, but having the Sync Box to control the ambiance is incredible. I've viewed the other apps that can "sync" the lights to specific play lists or movies and the Sync Box is a better single TV implementation. The ability to also be an HDMI switcher for 4 devices helps if you do not have one already or have limited TV inputs. I was also pleased to find out it does allow use of the ARC from TV to surround sound if this is used. However, if you stream directly to a smart tv, the Sync Box will not utilize these light changes as the signal is not carried across an HDMI input. The latest software update for the box is a must, and really makes it more reliable than previous versions. It includes 4 intensities for lighting, a brightness control overall, and 3 modes (Video/Music/Game). It also has settings to allow HDMI input switching and auto-power when sensed. This update made the app useful for original setup and initial tweaks but then became a 'set and forget' experience for everyday. I tested this across a variety of inputs (Cable/BluRay/Game Console) and all had different environment outcomes but equal immersion. The cable input (go-to for lazing about) was straight forward. Regardless of channel change or picture type the box was responsive and adjusted colors accordingly. For this input I changed the intensity to a more subtle setting (next to lowest setting). BluRay was pretty straight forward, although I increased the intensity slightly for more experience to the movies watched. The box will sense if you have black bars in your video format, but still uses the lighting positions to add ambiance. Gaming console was my favorite test by far. I used the highest intensity allowed. In FPS the lights would increase red as your screen does for health. It would pick up on brightness of screens in winter wonderlands adding a snow-blind effect, or dim for dark dungeon video. Admittedly, I have moved the surrounding lights more than once to get the best desired effect for me. I'm using the Hue Play light bars, currently one on each side of the screen facing outward towards the surrounding wall. During setup the app will ask which "Entertainment Area" the Sync Box should utilize and also verify which lights are included/placed/and responsive. Setup took about 15 minutes or less, and the standard Hue necessities are required (bridge, lights, wifi). The controller app does work with current iOS, but not with older like iPad 2 (iOS 9.x). The reason I only provided 4 stars is due to cost. The Hue ecosystem is already an investment. This is simply an add-on to that environment but is only for 1 screen or location. To move the Sync Box to a different screen for viewing would require running through the setup again each time it is moved.
I would recommend this to a friend Rated 5 out of 5 stars
Love Hue!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Gradient strips behind the tv and this is necessary to make them work. Would work well as just an HDMI switch too
I would recommend this to a friendRated 3 out of 5 stars
I want to like this a lot more
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.mehhhh, this is not ready for prime time. when its working its GREAT. but it works with some inputs SOME of the time. It frustrating and wastes time and tests patience. Wait until they get this right.
No, I would not recommend this to a friendRated 5 out of 5 stars
Must Have!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This completely changed the way I watch television!
I would recommend this to a friendRated 5 out of 5 stars
Awesome Product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this thing would be a gimmick and then I might return it, it is not if you have a good Hue setup this won't add to any movie or video game, I love it
I would recommend this to a friendRated 5 out of 5 stars
Happy purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so glad I did research and got this with the lights. Did it cost a little bit? Yep! Is it worth it? Worth every penny. I use it for my video games and TV.
I would recommend this to a friendRated 5 out of 5 stars
Sync box
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it!!! It works great with my tv and makes the experience better.the only con I have is that sometimes the lights doesn’t match the the tv.
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came in looking for this product and didn't see it, was under the impression it was unavailable but after speaking with a employee, he found it for me.
I would recommend this to a friendRated 5 out of 5 stars
Lights action
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome effects a must have. Second one purchased power plug issues
I would recommend this to a friendRated 5 out of 5 stars
Take your Movie night to the extreme
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the sync box to complement the hue okay lights I connected to me tv . What a great display it provides to see the lights match the movie graphics.
I would recommend this to a friendRated 5 out of 5 stars
Love love love!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much needed for my entertainment system the best thing I could of blind purchase!
I would recommend this to a friendRated 5 out of 5 stars
Wow! Cool!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's just wow. It's so funny to play the games with ambient background lights. So immersive. A little bit overpriced.
I would recommend this to a friendRated 5 out of 5 stars
Game changer!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GAME CHANGER! If your into movies this is a must if you have any hue lights! Totally changes the movie experience!!
I would recommend this to a friendRated 3 out of 5 stars
Hue Play did not live up to expectations
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My lighting experience is disappointing. My Hue Play bars tend to display the same six colors over and over. Color do not match my TV screen display. I would not recommend this product.
No, I would not recommend this to a friendRated 5 out of 5 stars
Game changer for your smart home lights
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only regret about this product is that I didn't buy it sooner. Streaming shows/movies is so much better with my smart lights synchronized with the screen colors.
I would recommend this to a friendRated 5 out of 5 stars
Great light controller
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Provides excellent control of backlighting for a tv, also provides synchronization of lighting with the tv picture...... it’s a must have now!
I would recommend this to a friendRated 5 out of 5 stars
Great for gamers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You want to turn you living room into a movie experience then you need this and the hue lights! Makes watching movies or show a truly enjoyable experience
I would recommend this to a friend












