4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.1 out of 5 stars with 1958 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers enjoy the immersive experience and ease of use of the Hue Play HDMI Sync Box, praising its color accuracy and the generally smooth setup process. However, some customers find the price to be high and have reported compatibility and connectivity issues. A few users also mentioned occasional lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,958 reviews
  • Rated 5 out of 5 stars

    So Cool Years Later !!!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely great investment! Will take your viewing experience to a whole new level !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game changer for home theaters.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sync box adds a new home theater experience that immerses you whether playing video games, watching a movie or just listening to music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home theater experience

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brings on a whole new experience at watching movies at night or in a dark room a must have to go with your Philip hue lighting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price ? I think it’s worth it, plugs up To 4 different hdmi devices n it dances to whatever the devices puts on which is mind blowing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    For the money this should be a LOT more stable.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product sounds really cool and when it works, it is. Unfortunately it's very tempermental. I have an LG TV, a Roku box, and a Playstation. For lights I have the Hue Play Strip and a couple of Hue bulbs. The last time it had problems, after months of trying to figure it out, I finally got the answer on Reddit - you can only have one active hue sync box per hue hub. If you can find that in the documentation you;re a better person than I am. So out I went and dropped another $60 after the $500 I already spent. That worked for about a month. Now it will sync fo 2-3 minutes and then stop. Voice support basically had no clue and said they would send me some troubleshooting steps via email. FB support has actually not been so bad but it's sloooooooow - you send something, an hour or two goes by, you get an answer. That doesn't work, another hour or to go by... One of their suggestions was to shut off my 5g network... hah! It's 2022 people.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nifty experience at a cost

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an interesting light experience, but not something I would use on a daily basis. I have a LOT of issues when it comes to using Dolby and HDR content on my LG OLED TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfect, not intended for gaming

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m using this with the Lightsrtip Plus and works like a charm. I don’t recommend to use this box with gaming. Will add input lag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best part of the Hue family for TVS

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device, the sync of the colors of the screen with the lamps are great, literally this has transformed our experience in watching movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lights sync nicely

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the setup! I got the 75 inch and they sync with the xbox perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect addition to the entertainment center. Paired with the gradient lightstrip for an immersive experience. Quick set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    smart home

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This article was a very good purchase that I made and it is a great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely worth it!

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant about this but this is one of the best purchases I made all year. Very cool and immersive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for your entertainment center to complete the ambiance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Control Center

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this to go with all your other Philip Hue products. Connect all your devices to this and the rest is history!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its aight

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its aight .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great when it works.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works it is awesome, but sometimes the video signal will cut out for a few seconds. It doesn't dropout super often(maybe once per week), but it is very annoying when it does.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wish I could've enjoyed it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly had to return it. As everyone focuses more on "cutting the cord" this doesn't work with streaming apps that come pre-installed on the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Philips

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend it so that the entire Philips system works perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it says perfectly.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should for movies, games and music. Adds extra dimension to viewing TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have !!

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an absolute must for any Phillips hue fan. It makes movie nights amazing and syncs perfectly with the beat of the music

    I would recommend this to a friend