Customer Ratings & Reviews
- Model:
- 555227
- |
- SKU:
- 6371722
Customer reviews
Rating 4.1 out of 5 stars with 1958 reviews
(1,958 customer reviews)Rating by feature
- Value3.5
Rating 3.5 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers enjoy the immersive experience and ease of use of the Hue Play HDMI Sync Box, praising its color accuracy and the generally smooth setup process. However, some customers find the price to be high and have reported compatibility and connectivity issues. A few users also mentioned occasional lag.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Eh. So so.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has issues with HDMI 2.0. Couldn’t get it to work. Retuned it.
No, I would not recommend this to a friendRated 3 out of 5 stars
Doesn’t quite play nice with others
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the functionality is cool, it’s easily made void by certain tech that have since been rolled out, namely not being compatible with dolby vision.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works wonderfully and frees up HDMI ports on tv allowing even more connections! amazing buy if youre big into entertainment
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great no problems eat up was easy Make TV look clear on entertainment for the kids and the family are staying home
I would recommend this to a friendRated 5 out of 5 stars
Get it now
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oh my gosh, when I hook this thing up to all of my lights surrounding my 120-in projector screen... My mind was blown.
I would recommend this to a friendRated 2 out of 5 stars
Broke in less than a week
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love hue sync products but unfortunateky, I ordered this sync box and everything was geeat for a couple days, then it just went blank while watching something. Ordered directly from hue for a replacement and havent seen any issues so far yet
I would recommend this to a friendRated 5 out of 5 stars
Vibrant colors
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Takes your home theatre to another level and makes the most enjoyable home cinema experience
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase this to install the Hue Play LED trip lights and honestly, everything was worth every single penny.
I would recommend this to a friendRated 5 out of 5 stars
Amazing addition to home theatre
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m obsessed with my hue lighting! It creates such an immersive experience. I even got two of my friends to buy it too. Love it!
I would recommend this to a friendRated 5 out of 5 stars
Wonderful
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes wvewry experience so much better and involved.
I would recommend this to a friendRated 5 out of 5 stars
The crowning jewel
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the final piece of the system. It makes it all worthwhile. The way it works with the tv and music is phenomenal.
I would recommend this to a friendRated 5 out of 5 stars
Hue Sync box
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked really well and easy to install. I recommend this item.
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Don’t waste your money.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is garbage. It works one day and then stops. Then you have to google and troubleshoot for hours to try and fix. Its the same error: “ can’t connect to hue bridge or hue bridge on different network.”
No, I would not recommend this to a friend Rated 5 out of 5 stars
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how rhey sync with everything that is on the tv
I would recommend this to a friendRated 5 out of 5 stars
Pokémon
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best lighting ever especially with the game mode and to watch movies sheesh lol
I would recommend this to a friendRated 5 out of 5 stars
great if you have HUE lights already
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.life changing for watching movies. I have my entire house on the hue light eco system so this was a no brainer for me.
I would recommend this to a friendRated 1 out of 5 stars
Needs a lot of work.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To make this product work as advertised it needs. 1. It needs to be programmed by Phillips so that it ignores black letterbox bars on the top and bottom of the screen, because most movies will always have this and the sync box isn't smart enough to look beyond the black bars and find picture to reference for the lights making the entire investment with lights, Hub, and Sync box a waste of money. What a fail on Philips part. 2. This is also an issue, the people who have enough money to invest in this entire system want the best experience meaning Dolby Vision support and HDR10+ support but the sync box does not support either, what a fail on Philips part. 3. The cost for this box of bugs is about 4x higher than it should be considering the investment in lights and the hub and the 1st, 2 issues I noted.
No, I would not recommend this to a friendBrand response from The Philips Lighting Team
Posted .Hi there, thanks for your feedback. We will make sure to forward this feedback to our colleagues. If you have more questions or feedback you can reach out to us on Facebook or Twitter at Facebook.com/huephilips or Twitter.com/tweethue This is where we offer 24/7 support!
Rated 5 out of 5 stars
5 Stars
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best things I’ve ever gotten. This is how you complete your entertainment system
I would recommend this to a friend- Cons mentioned:Price
Rated 2 out of 5 stars
Embarassing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced, does not allow for 1440p at 120hz, does not sync colors well, poor screen sampling, lacking color.
No, I would not recommend this to a friend - Cons mentioned:Compatibility
Rated 2 out of 5 stars
Works but doesn't work with in built tv apps
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works but doesn't work with in built tv apps which is inconvenient and very limiting.
No, I would not recommend this to a friendBrand response from The Philips Lighting Team
Posted .Hey, thanks for your review. The HDMI Sync box does not work with build in TV apps because the content needs to pass through the Hue Sync box via a HDMI device. If you have more questions you can always contact us on Facebook (http://m.me/HuePhilips) or Twitter (https://twitter.com/tweethue) This is where we offer 24/7 support.