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Customer Ratings & Reviews

Your price for this item is $57.99
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The comparable value price is $249.99

Customer reviews

Rating 4.1 out of 5 stars with 1957 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers enjoy the immersive experience and ease of use of the Hue Play HDMI Sync Box, praising its color accuracy and the generally smooth setup process. However, some customers find the price to be high and have reported compatibility and connectivity issues. A few users also mentioned occasional lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 1,957 reviews
  • Rated 5 out of 5 stars

    Pokémon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best lighting ever especially with the game mode and to watch movies sheesh lol

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn’t quite play nice with others

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the functionality is cool, it’s easily made void by certain tech that have since been rolled out, namely not being compatible with dolby vision.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really think it’s cool to use this device with the lighting on my tv. It definitely helps with the contrast and you won’t regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEED TO HAVE.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This box allows you to sync your hue lights to the action the tv, whether its a movie, a game and music feature is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome light experience

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this for several months now and watching movies or listening to music with this is a must! Daughter loves the lights!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could be a little cheaper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish Philips offered a separate one line box that was cheaper as I only need one line running from my receiver to the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great no problems eat up was easy Make TV look clear on entertainment for the kids and the family are staying home

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Terrible. Stopped working 1 month in

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was excited to try this out but unfortunately the box stopped working, it says it’s on but does not respond to anything. Had to restart the device by unplugging it and plugging it back in. Really annoying to have to continue to do. Yes I know how to install it, yes I made sure I’m on the latest version etc. Do not waste your money on this. I would return but it worked long enough right up until the return policy ended smfh

    No, I would not recommend this to a friend
    • Brand response from The Philips Lighting Team
      Posted .

      Hi there, thanks for your review. We are sorry to hear that. We can help you troubleshoot and replace the Hue Sync box if necessary. Please contact us on Facebook (http://m.me/HuePhilips) or Twitter (https://twitter.com/tweethue) This is where we offer 24/7 support.

  • Rated 5 out of 5 stars

    Vibrant colors

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Takes your home theatre to another level and makes the most enjoyable home cinema experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully and frees up HDMI ports on tv allowing even more connections! amazing buy if youre big into entertainment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment id you love watching movi3s at home must buy for movie fans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it now

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh my gosh, when I hook this thing up to all of my lights surrounding my 120-in projector screen... My mind was blown.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Stars

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best things I’ve ever gotten. This is how you complete your entertainment system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this to install the Hue Play LED trip lights and honestly, everything was worth every single penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These lights are awesome! These lights are easy to use and great quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My box works great and can connect upto 4 HDMI inputs . Need to work phillips hue system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super happy with my products I love how my 85 inch tv looks with this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The crowning jewel

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the final piece of the system. It makes it all worthwhile. The way it works with the tv and music is phenomenal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing addition to home theatre

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m obsessed with my hue lighting! It creates such an immersive experience. I even got two of my friends to buy it too. Love it!

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Phillips hue sync box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the most frustrating purchase ever!I had it working for a bit then it just crashed on me I wouldn’t recommend this to anyone its not worth the struggle I’ve wasted hours on this trying to get it to work

    No, I would not recommend this to a friend