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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1958 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers enjoy the immersive experience and ease of use of the Hue Play HDMI Sync Box, praising its color accuracy and the generally smooth setup process. However, some customers find the price to be high and have reported compatibility and connectivity issues. A few users also mentioned occasional lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 1,958 reviews
  • Rated 3 out of 5 stars

    Its great when it works.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Half the time the unitndoes not recognize the inputs. I gave tonrestart several times to get a picture. When it works it sunchs my lights perfectly with the tv

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Unreliable

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to buy something that will work for a short period of time, and then quit syncing, this is the box for you! Just head on over to Reddit and see the hundreds of posts from users whose box just stopped syncing, and nearly impossible to get back working again. Mine is included. Lots of upset folks, especially based on how expensive this box is.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HDMI sync box review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item. Works like a charm. Beats the competitors clunky setup. Highly recommended. Worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My box works great and can connect upto 4 HDMI inputs . Need to work phillips hue system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment id you love watching movi3s at home must buy for movie fans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Waiting for LED synk lights for TV,. It works with all my lights I use for music. The video looks matched

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improve your movie experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a niche product I admit, but it impressed everyone who comes over, surrealism. Especially with video games

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs work

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price of this item I really expected more. You can’t send a smart tv to this device and it worked ok. Not a great value for the money

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it work right out of the box I no problem connecting to my WiFi and iPhone XS Max

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs a firmware update

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Causes 4K Apple TV/OLED TV to lose connection. Very frustrating when streaming, etc. Does not support Dolby Vision!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These lights are awesome! These lights are easy to use and great quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice effects

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love hue products. Great lighting for games and shows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i`m happy with everything, my friend has this, once i saw his i just had to buy them, my friend set it up for me. vary happy...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not complex, but can take a bit setting up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a bit to set it up, but the kids really love it, and once it is set up, zero issues! Fun for movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Entertainment

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. Wish they’re was a Phillips all in one kit to minimize confusion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GIVES CHILLS

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    watching a movie with this puts you in another atmosphere I think depends on the movie you watch too still no regret

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super happy with my products I love how my 85 inch tv looks with this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Philips Hue Box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Hue Play is easy to install but you have to ensure you everything to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    game changer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took a bit of time to set up right but it completely change my movie watching experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a delightful device that adds a sense of ambiance to the home moves our family has been watching.

    I would recommend this to a friend