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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1958 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers enjoy the immersive experience and ease of use of the Hue Play HDMI Sync Box, praising its color accuracy and the generally smooth setup process. However, some customers find the price to be high and have reported compatibility and connectivity issues. A few users also mentioned occasional lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 1,958 reviews
  • Rated 2 out of 5 stars

    Issues with Dolby Vision

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately the device would not sync when Dolby Vision content was playing on my devices. I tried the troubleshooting steps to no avail.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cool but expensive

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for the hue lighting system and tv! Must have if you’re into the lighting! But just expensive!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    When it works it’s great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It could use with some os updates to make it more user-friendly. It serves its purpose and helps contribute to a more immersive movie-watching experience.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's more of a beta item at the moment. Lose audio all the time hdmi doesn't support any of the next gen. Looking forward to their next version

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have upgrade

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device. Great for movies and for music l. Works flawlessly with my Apple TV and PS5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing immersion

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it mostly to play video games and it’s a great addition to fully immerse yourself in the gaming experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it says it’ll do when combined with the necessary recommended products. It’s a great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome addition

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for any movie enthusiasts best way to describe is would be surround sound but with lights.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    U will need it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy plug and play it’s strongly recommended to make full usage of Phillips hue lights

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sync box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Tv and Monitor look extra amazing with the synchronization of lights!! amazing product!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been trying to het one of these Bix for over a year. I finally caught the restock on BestBuy.com.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phillips Hue Sync Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy setup, it’s required for use with Phillips Hue’s new TV lights, which are incredible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I was looking for to control my lights. It makes a huge difference when I’m watching movies now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Home lighting with Hue Lights

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the smart home concept, Love the Hue lights. Works great with Alexa. Lots of color options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're a fan of smart lights and want to add a kick to your gaming and movie experience, this is a must!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best color experience ever, is incredible how everything look so real

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item to enhance Tv watching experience!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sync Tv to the Sync box and it definitely makes Tv watching a better experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phillips Sync Box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ambiance when watching movies/gaming. Even works with music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bolt in for TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this to my home theatre and was pleasantly surprised of how it works and creates a great home experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to my home

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as they advertised and great addition to my home automation. Watching tv is more fun and enjoyable

    I would recommend this to a friend