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Customer Ratings & Reviews

Your price for this item is $57.99
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The comparable value price is $249.99

Customer reviews

Rating 4.1 out of 5 stars with 1957 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers enjoy the immersive experience and ease of use of the Hue Play HDMI Sync Box, praising its color accuracy and the generally smooth setup process. However, some customers find the price to be high and have reported compatibility and connectivity issues. A few users also mentioned occasional lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 1,957 reviews
  • Rated 5 out of 5 stars

    Great addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing, works perfect. Takes watching tv to a whole new level

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    breathtaking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes movies and gaming awesome. Truly breathtaking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Home lighting with Hue Lights

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the smart home concept, Love the Hue lights. Works great with Alexa. Lots of color options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're a fan of smart lights and want to add a kick to your gaming and movie experience, this is a must!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I was looking for to control my lights. It makes a huge difference when I’m watching movies now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hue

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adds to the movie watching experience. I only wish you could connect more than 10 lights to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Unit works great with all of my components and Denon receiver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the HDMI Sync Box. My movie nights have become more popular thanks to my hue lights!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bolt in for TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this to my home theatre and was pleasantly surprised of how it works and creates a great home experience

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the price. Not worth the time.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, don’t waste your money on this. For how much it costs, you would think that it wouldn’t have so many problems. Right out of the box, I was having issues setting it up. I ended up contacting Philips Hue about the issue and to no avail were they able to help (even after they said they would call me back after further investigation). I ended up finally getting it to connect after spending an hour or so deleting the app and factory resetting the sync box multiple times. However, this morning (two weeks later). I ran into the same issue. Best Buy’s exchange policy will not allow for me to do an even exchange online and said that I would have to send it back , get a refund, and then repurchase it. Which is a bummer. Philips hue won’t take it and exchange it until after the 30 days so I’m currently stuck in pickle and with this being the last day for me to exchange it through Best Buy, I have to decide by today. I shouldn’t have to spend an hour+ on something this expensive in order to make it for only temporarily. Once again, don’t waste your money on this device. At least if you have the iOS version. Wait until they work out the kinks. If I didn’t invest in so many hue lights for my entertainment area I would have sent it back and call it a day.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This may be expensive, but it is totally worth it! Makes every experience with your tv so much better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Popular Gadget

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great invention for a light lover. This will make your music and movie experience unforgettable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phillips hue sync box

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to purchase the sync box to work with my Phillips hue 65 inch Phillips hue gradient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to my home

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as they advertised and great addition to my home automation. Watching tv is more fun and enjoyable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product for convenience. I would tell everyone to use the free computer work around first

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for your hue system.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how this controls my hue lights. It also gives me more hdmi ports.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adds a perfect effect

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect addition to my movies as well as my Xbox! I feel like I’m in the action!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the features of this phillips product………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works and looks great.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not regret purchasing this item. It’s nice to have back lighting that matches up with whatever your watching.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having hue lights behind tv brings a hole new aspect to watching tv.

    I would recommend this to a friend