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Customer Ratings & Reviews

Your price for this item is $57.99
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The comparable value price is $249.99

Customer reviews

Rating 4.1 out of 5 stars with 1957 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers enjoy the immersive experience and ease of use of the Hue Play HDMI Sync Box, praising its color accuracy and the generally smooth setup process. However, some customers find the price to be high and have reported compatibility and connectivity issues. A few users also mentioned occasional lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 1,957 reviews
  • Rated 1 out of 5 stars

    DO NOT BUY!! LET ME TELL YOU WHY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m assuming if you’re looking at this review you’re looking to get the whole lighting package so you can sync your lights with your TV. I was excited to do the same. Shelled out $450 for the sync box, bridge, and light sticks. At first things were great but I started encountering a very bad issue that completely ruins the product. In order to sync your TV you have to connect your HDMI’s to the sync box. My issue has been that my sync box will turn off on it own constantly! Playing my ps5 is impossible because the sync box shuts everything down. I searched all over the internet for a solution and as I find more people who have this issue I’m realizing Phillips is fully aware of this issue and has not done anything about it for over a year. That’s my experience. Not worth the $450 the whole set up costs with this issue. Look into cheaper options.

    No, I would not recommend this to a friend
    • Brand response from The Philips Lighting Team
      Posted .

      Hi Jay, thanks for sharing your feedback with us, sorry to hear about your experience. We would love to assist with this. Could you please reach out to us via Facebook https://m.me/HuePhilips or Twitter https://twitter.com/tweethue for further assistance.

  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not connect correct or has that light show as advertised

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good and works well!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love it and how it works with organizing all the lights while we watch tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defiantly with the money!! I synced it with my hue lights and now my tv experience is out of this world!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, works well with tv syncing….. worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ability it gives me to sync my lights with music and media. Fantastic for parties

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sync box

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect for me. Doesnt pass thru 2.1 which is unfortunate but o well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it makes playing games and watching movies so much more fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HUE Sync Box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products that enhances your TV experience, a must have for a home theater setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best hue product ever, works very well tv and music synch very well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome lighting for movies…

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate that I liked this so much… really does make the movies pop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great box

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has made my movie and gaming experience 100x better. You feel more involved within both.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, excellent technology, lights up the entertainment area

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hue lights hdmi box

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is dope when I have all my lights connected to my tv well worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent! Just wish it could be turned on another way besides through the app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you have hue lights around your tv, this is a must have. It makes the experience so much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with what I purchased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with what I purchased , A great addition to the Hughes product definitely worth buying

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sync

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits into the hue ecosystem very well but there needs to be an update for 4K at 120fps

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Over priced but delivers the minimal lighting jazz

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Philips Hue Play Sync Box is way over priced. It should priced under $100. It does what it promises for the most part. Not always accurate to the dominate color on the screen or sync in real time but the delay factor is minimum. I sort of watched for price breaks throughout the year but never saw one all of 2019.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product, I recommed it to everyone. Just be cautious on your light placement.

    I would recommend this to a friend