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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1958 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers enjoy the immersive experience and ease of use of the Hue Play HDMI Sync Box, praising its color accuracy and the generally smooth setup process. However, some customers find the price to be high and have reported compatibility and connectivity issues. A few users also mentioned occasional lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 1,958 reviews
  • Rated 5 out of 5 stars

    HUE Sync Box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products that enhances your TV experience, a must have for a home theater setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you have hue lights around your tv, this is a must have. It makes the experience so much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This made my movies feel like the theaters! Worth every penny.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not connect correct or has that light show as advertised

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with what I purchased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with what I purchased , A great addition to the Hughes product definitely worth buying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hue

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovelobelovelovelovelovelovovekove Greatgreatgreatb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great box

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has made my movie and gaming experience 100x better. You feel more involved within both.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great product, just not what I thought it would be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sync box

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect for me. Doesnt pass thru 2.1 which is unfortunate but o well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it makes playing games and watching movies so much more fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent! Just wish it could be turned on another way besides through the app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product, I recommed it to everyone. Just be cautious on your light placement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hue lights hdmi box

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is dope when I have all my lights connected to my tv well worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best hue product ever, works very well tv and music synch very well!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Over priced but delivers the minimal lighting jazz

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Philips Hue Play Sync Box is way over priced. It should priced under $100. It does what it promises for the most part. Not always accurate to the dominate color on the screen or sync in real time but the delay factor is minimum. I sort of watched for price breaks throughout the year but never saw one all of 2019.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. I held off until they added Dolby vision support. Zero complaints here.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too buggy for the price point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been waiting for an integrated solution for quite some time so I was pretty excited about this product. The parts and pieces are there for this product to be fantastic but performance isn’t up to snuff yet. Especially at a $250 cost after tax. I had to reset the unit regularly as my lights would not properly echo the on-screen brightness and color cues. On several occasions during my week or so of ownership, the system would glitch out and my tv would lose signal for whatever input I was using and the content I was streaming would stop. This never happened before I installed it or since I returned it. I’d be willing to be a guinea pig at $150 all in but this thing is just too expensive for such a disappointing product experience. Love the idea but the execution is lacking.

    No, I would not recommend this to a friend
    • Brand response from The Philips Lighting Team
      Posted .

      Hi Scott, thanks for taking the time to write down your experience with the HDMI Sync Box. It saddens us to hear that you were having these problems with using the Sync Box. We just wanted to let you know that you can always get in touch with our support channels via Facebook (http://m.me/HuePhilips) or Twitter (https://twitter.com/tweethue), where we can assist you 24/7.

  • Rated 5 out of 5 stars

    Great for Movies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device when watching a movie or games. Very convenience that it has multiple HDMI ports.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, works well with tv syncing….. worth the money

    I would recommend this to a friend