Customer Ratings & Reviews
- Model:
- 555227
- |
- SKU:
- 6371722
Customer reviews
Rating 4.1 out of 5 stars with 1958 reviews
(1,958 customer reviews)Rating by feature
- Value3.5
Rating 3.5 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers enjoy the immersive experience and ease of use of the Hue Play HDMI Sync Box, praising its color accuracy and the generally smooth setup process. However, some customers find the price to be high and have reported compatibility and connectivity issues. A few users also mentioned occasional lag.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must have for any serious theater room setup. Expensive but well worth it.
I would recommend this to a friendRated 5 out of 5 stars
Stay Safe
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the customer service in the store always fast!! I LOVE THE PRODUCT!!!!
I would recommend this to a friendRated 5 out of 5 stars
a must have
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Hue Box is a must have in the home theater. Must have the Gradient!
I would recommend this to a friendRated 5 out of 5 stars
Hue sync box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been eyeing on the hue sync box since day 1 they released it.
I would recommend this to a friendRated 5 out of 5 stars
Great buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Adds nice effect to movies and television. I would recommend this product to others
I would recommend this to a friendRated 5 out of 5 stars
Hue Stuff Rocks
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All Hue items are great, but addictive. You'll whole house will be purple soon.
I would recommend this to a friendRated 2 out of 5 stars
Total crap
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for a few days. Now it won’t sync. Everything is connected through it and the box glitches out making my tv go blank.
No, I would not recommend this to a friendRated 5 out of 5 stars
I really like it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did have to return this sadly but I'm planning on buying it again because I love it!
I would recommend this to a friendRated 5 out of 5 stars
Hue is awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just fantastic addition to my television viewing experience
I would recommend this to a friendRated 5 out of 5 stars
Great item
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this item! Definitely recommend getting!
I would recommend this to a friendRated 5 out of 5 stars
Worth the $$
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BUY THIS!!!! And pair it with play bars for the most amazing experience.
I would recommend this to a friendRated 5 out of 5 stars
Great but shouldn’t need an app
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only thing that sucks is you now use an app to control the tv lighting or change inputs
I would recommend this to a friendRated 3 out of 5 stars
If you have a fire tv don’t bother
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works for its functionality but doesn’t help with fire tv
No, I would not recommend this to a friendRated 1 out of 5 stars
Avoid to many bugs horrible app
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this on launch day because I was really excited about it. Now 5 months later I regret it. It looks great when it works. But it is not user friendly at all. No dedicated remote means you must use your phone and the horrible philips hue sync app. You have to switch tv inputs in the app. When the app does not work you cannot change your tv input meaning you can’t watch tv on any other inputs except the one it was last on. It only works with certain HDMI cables, sometimes it works and sometimes you must reconnect the HDMI cable. You must also have your phone connected to the same WiFi network at all times because it does not have dedicated Ethernet. If you leave no one else can change the tv input or start the light sync unless they have the app installed. As for the light change, it looks really cool and can really light up a room. But I find myself look at the 50 inch tv screen and I find I don’t really notice the lights as much as I thought I would. When the sync abruptly stops, which happens often, I don’t even notice. At this price I would avoid this. For what it lacks it is priced way to high.
No, I would not recommend this to a friendBrand response from The Philips Lighting Team
Posted .Hi there, thanks for your review. You may be glad to hear that there will be an update available by the end of Spring that will allow you to control the sync box with your voice and with a remote! In the meantime, you can adjust the settings in the Hue Sync app so that the inputs automatically switch when your device powers on. Please don't hesitate to reach out to us via Facebook (Facebook.com/huephilips) or Twitter (Twitter.com/tweethue) for further support on this. We're reachable 24/7 there!
Rated 5 out of 5 stars
Light box
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product makes your movies more intense when watching movies.
I would recommend this to a friendRated 5 out of 5 stars
Pricey but worth it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love to watch movies and game on my tv with the lights changing with what I am watching!
I would recommend this to a friendRated 5 out of 5 stars
Great add on to Home Theater
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great thru Yamaha 4k amp....adds so much more to the show
I would recommend this to a friendRated 2 out of 5 stars
Disappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted this to work but kept having connections issues with the HDMI cord. I tried everything from resting to different HDMI cord, but it just wasn’t working. Unfortunately had to return. Disappointed in this product especially for the price. I’m sure when it does work though, it’s pretty nice.
No, I would not recommend this to a friendRated 5 out of 5 stars
Dont plug in Hue play bars into the same plug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont plug in Hue play bars into the same plug, other than that works great
I would recommend this to a friendRated 5 out of 5 stars
I recommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took our tv watching experience to a whole new level.
I would recommend this to a friend