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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1958 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers enjoy the immersive experience and ease of use of the Hue Play HDMI Sync Box, praising its color accuracy and the generally smooth setup process. However, some customers find the price to be high and have reported compatibility and connectivity issues. A few users also mentioned occasional lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 1,958 reviews
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Does not work with 4k/HDR on PS4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a PS4 Pro, and want to watch 4K/HDR content, this will not work. It is extremely overpriced for something that just changes light colors and wasn't tested to work with high quality inputs.

    No, I would not recommend this to a friend
    • Brand response from The Philips Lighting Team
      Posted .

      Hi tk421, thank you for the review. We think we can help you with solving the difficulties with using the PS4 in combination with the HDMI Sync box. Please reach out to us via Facebook (http://m.me/HuePhilips) or Twitter (https://twitter.com/tweethue). Then we can look at it together!

  • Rated 5 out of 5 stars

    A must have!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Philips did it again bring your home theater to life with this smart device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect and amazing around the house. Would buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is expensive but it is must-have if you want to sync your tv with your hue lights.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Nice power adapter

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is with the size of the DC power pack? By far the biggest adapter you will find on planet earth. Glitchy as all get out. I have to toggle its power button for it to sync. Oh and way overpriced. I have used it for awhile now and i can say its made like garbage.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Family night on fire

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey due to need the bridge and lights but makes movie night the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was needed for my other purchase of the ambient light

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Immersive Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brings watching movies to a new level. Never knew what I was missing until now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product very east to install thank you Philips

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great box. Responds instantly and displays colors nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for home theater

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for home theater very functional works as advertised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    red

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was to connect my grandson new tv and light up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ability to let me lights do the work at minimal effort from me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it looks great when looking at s scary movie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected!!! Would recommend this to everyone who wants one and has a tv....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A necessary change to make your TV better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The little box that will bring your television to life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    COOL

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loved it loved it loved it loved it loved it loved it loved it loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aqeaome

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for video games. Recommend the new gradient lightstrip or play bars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best sync box

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a different way to enjoy your tv,games,movies.music,i am satisfied with it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great concept, not so great follow through

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it at first... no problem. Everything worked automatically and it was seamless. Now... it doesn’t turn on and off automatically. So now I need a remote for the Apple TV, the tv remote, AND the app to make it all work. Tried checking for updates and I’ve checked the app and tv settings but I still can’t make it all work with just one remote.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Phillips Needs to do better for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit was working great for thebforst hour after i installed it. But then it started to loose sync wirh the app. The light would not move with the video. At timea they just hung at one color until i turned the unit off and back on. Which broight me to have to reconnect to it and even start the link up process all over again more than once. Very bas whem tou are trying to watch a program. I try it on an an Android phone and an IPhone with the same results. I went online and saw multiple blogs saying that Phillips made a change and after that the units started to react this way. I returned it. This cost to much money to have these kinda of issues. Not good Phillips.

    No, I would not recommend this to a friend