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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1958 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers enjoy the immersive experience and ease of use of the Hue Play HDMI Sync Box, praising its color accuracy and the generally smooth setup process. However, some customers find the price to be high and have reported compatibility and connectivity issues. A few users also mentioned occasional lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 1,958 reviews
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool! I did not experience any lag and it went great with my tv!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HUE Sync has constant issues:Buy extended warranty

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so I bought this awhile back when it first came out. It was a good device when it was stable, but after a HUE update, it totally crashed my system to where I had to have it returned (took a few months going back and forth with Phillips support!) Once I finally got the replacement device, I noticed it would stay HOT to the touch. after a few months, the replacement device just would not power on. Contacted Phillips support again for this new issue, and they tell me they will not replace it, since they replaced the last one. So for a device that costs around 230, is now just a paper weight. I have had great luck with all of the other HUE lights, but the hardware definitely is flaky. I would not recommend this device unless you are willing to go through all of this hassle for a defective hardware device. And definately get an extended warranty if you plan on purchasing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Box

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this little box does a super amazing job, the experience is unique

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simplicity at its greatest easy to install and and connect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice add on to the home theater.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adds awesome emersion lighting for games and movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would suggest this item to friends and family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and I am thinking of getting one for my family room in basement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hUe1

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing. Colors flow naturally with tv. Quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really adds to TV viewing experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes watching TV, movies and sports that much more entertaining.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Killer stuff

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes Please The Besssssssssssssssssssssssssssssssst

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing and works great. I would recommend my friends and family to buy one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Little pricey but a fun addition.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Necessary component for having adaptive lighting with the hue lights.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m love this Productos is excellent!! Easy to use end incredible technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fiancé loves it. It’s worth the money for the features you get with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LIFE CHANGING PIECE OF EQUIPMENT

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS HAS CHANGED MY LIFE and THE WAY I WATCH MOVIES!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent addition to your home theater , also supports video games and music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product and everything about it. Great quality overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun add-on to a theater

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea how it does it but it does and I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great sadly not being compatible with Dolby atmos is a let down

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    okay...

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it only works with thinks that use a HDMI a smart TV does not work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great productttttttttttttttttttttttttttttttttttttt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great producttttttttttttttttttttttttttttttttttttttttttttttttttttt

    I would recommend this to a friend