Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $57.99
Clearance
The comparable value price is $249.99

Customer reviews

Rating 4.1 out of 5 stars with 1957 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers enjoy the immersive experience and ease of use of the Hue Play HDMI Sync Box, praising its color accuracy and the generally smooth setup process. However, some customers find the price to be high and have reported compatibility and connectivity issues. A few users also mentioned occasional lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 1,957 reviews
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phipps Hue delivers the best lighting entertainment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works so good, runs a little warm so keep it in an open area

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great sadly not being compatible with Dolby atmos is a let down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great productttttttttttttttttttttttttttttttttttttt

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great producttttttttttttttttttttttttttttttttttttttttttttttttttttt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Happy!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I’ve made this purchase, been wanting this for awhile now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful tool and add on to our entertainment center.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of time and money

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give zero stars, I would. What a waste of my time and effort. This device its good when it works, but thats what the problem is. Very inconsistent app, sync works for a couple minutes and then the rest of the time..its "connecting". I tried everything with routers, the hub, re configuring routers, changing the zb channels...you name it!!! Again the few minutes it worked it was very enjoyable, but Im not paying $230 for an item that is not reliable and consistent with its performance. After wasting 6 to 7 hours of my time trying to make this work, I have decided to return it. I really wanted to like it, but not paying this type of money for something that doesnt work straight out of the box, and or works very inconsistently.

    No, I would not recommend this to a friend
    • Brand response from The Philips Lighting Team
      Posted .

      Hi Mike, thank you for your review. We're sorry to hear there were connection issues with the sync box. If you ever decide to give it another try, you can always reach out to our support teams on Facebook https://m.me/HuePhilips or Twitter https://twitter.com/tweethue for assistance. They're always happy to help.

  • Rated 5 out of 5 stars

    Worth the Price

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has totally enhanced my movie experience and well worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for Hue users and tv junkies.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and installation. Sync app works well with IOS devices.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will work with hd tv not support 4k. Will not work with live tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an great enhancement to your Philips Hue products when watching TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best addition to my home theater!!! Must have!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice addidtion to home theatre

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It provides a nice enhancement to viewing TV and movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good works as described a+ would buy again fast shipping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hue lights

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat thing I’ve ever gotten for my gaming room/Movie room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works as well or better than advertised. Am happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to home theater

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This completely changes the home theater experience. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great box

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great ! Love my philips hue lights for my tv and games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it this is a must buy for anybody that love lights!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Phillips Hue! We have it set up in entertainment room’

    I would recommend this to a friend