Customer Ratings & Reviews
- Model:
- 7820230U7
- SKU:
- 11136800
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the product's brightness, ease of use, and overall performance very positively, often highlighting its straightforward setup, ambiance-enhancing capabilities, and good compatibility. However, the price is a significant concern for many. Other minor drawbacks mentioned include its size relative to brightness expectations, specific syncing limitations, adhesive quality, and cord length.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Brightness
It’s not gimmicky!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At first, I thought..ok it’s bright and it looks kinda cool but then, I started playing with the app..and set the lights according to what I was listening and to the mood of things going on the screen and it does add to the experience. Get the app, play with it, find your perfect color for the occasion and have lots of fun with it! Geek Squad can quickly turn your listening room into a vibrant and cool looking place!
I would recommend this to a friend I love my lights
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have these lights behind my tv for when I’m cleaning and watching movies it’s perfect.
I would recommend this to a friendGreat product for light
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great light , not too harsh on the eyes and color is spot on
I would recommend this to a friend- Cons mentioned:Price
Wildly Overpriced
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My $20 LED strips from China provide the same quality light but will go all around the TV for a fraction of the cost plus they'll plug into the tv and automatically turn on and off with the tv. There's absolutely no reason these should be this expensive. Just tremendously overpriced.
No, I would not recommend this to a friend - Cons mentioned:Price
I wouldn't recommend since you will need extras
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Illumination is good thats about it but need extra components to get its full functional modes. You can find a similar product with less component requirements with a better price.
No, I would not recommend this to a friend High Cost/Low Quality and Durability
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointing quality. It lasted just over 2 years (past the two year warranty) before it stopped working. Hue was not helpful in identifying the problem or providing any resolutions. For the cost of this product I would expect it to last longer. Additionally, the software is burdensome and not user friendly. Good idea for a product, however, the durability and quality of the product are less than average.
No, I would not recommend this to a friendMissing Parts
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered for curbside pickup from Best Buy and was missing one set of mounting adhesive and screws. Very inconvenient. Make sure to check your box for parts before leaving the store.
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Hi there, thank you for your feedback. We are sorry to hear about this inconvenience. If you have any further questions or require assistance, please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Cool idea but doesn't work with any video services
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Here is feedback from Phillips Hue: Much like other applications on computer and other devices, Philips Hue Sync is not able to capture all content. Most notably application that does not allow screen capturing: Netflix and Netflix HD (using Windows Edge and Safari), Amazon Prime video (using Windows Edge and Safari), and Hulu (only Safari). Power DVD is also not supported.
No, I would not recommend this to a friend