Customer Ratings & Reviews
- Model:
- 7820230U7
- SKU:
- 6298635
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the Hue Play Smart LED Bar Light, highlighting its brightness, ease of use, and simple setup. Users appreciate the ambiance the lights create and their compatibility with systems like Apple HomeKit. Some concerns were raised regarding the product's price, size, syncing capabilities, adhesive quality, and cord length.
This summary was generated by AI based on customer reviews.
High Cost/Low Quality and Durability
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointing quality. It lasted just over 2 years (past the two year warranty) before it stopped working. Hue was not helpful in identifying the problem or providing any resolutions. For the cost of this product I would expect it to last longer. Additionally, the software is burdensome and not user friendly. Good idea for a product, however, the durability and quality of the product are less than average.
No, I would not recommend this to a friendMissing Parts
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered for curbside pickup from Best Buy and was missing one set of mounting adhesive and screws. Very inconvenient. Make sure to check your box for parts before leaving the store.
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Hi there, thank you for your feedback. We are sorry to hear about this inconvenience. If you have any further questions or require assistance, please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Cool idea but doesn't work with any video services
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Here is feedback from Phillips Hue: Much like other applications on computer and other devices, Philips Hue Sync is not able to capture all content. Most notably application that does not allow screen capturing: Netflix and Netflix HD (using Windows Edge and Safari), Amazon Prime video (using Windows Edge and Safari), and Hulu (only Safari). Power DVD is also not supported.
No, I would not recommend this to a friend