Customer Ratings & Reviews
- Model:
- NT3600/42
- SKU:
- 6384520
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the ease of use, performance, price, and battery life of the 3000 series Hair Trimmer. They also appreciate the attachments, size, and its effectiveness as a nose hair trimmer. However, customers are negative about the power and noise level, and some wish it came with a case.
This summary was generated by AI based on customer reviews.
Philips Norelco review
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product worked great the first two times I used it. However, I did have to change the battery after each time. By the third time I used it, it quit working regardless of the number of batteries I tried. Don't waste your money on this.
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi there,
Thank you for making us aware of this issue. We appreciate and value your feedback. We imagine that having to replace the batteries after each use is highly inconvenient, but we'd like to help find a solution to this. We kindly ask you to only use batteries that are mentioned in your user manual, as any other types could lead to malfunction. Also, make sure the poles of the battery are pointing in the right direction. Alternatively, trying out those batteries in a different device should indicate whether it's the trimmer that is faulty or not. Should you not experience any improvements, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Don't recommend this trimmer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry to say , but the blades are not really sharp ,Disappointed with product..
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Hi Nadir,
Thank you for writing us a feedback about your Norelco Hair Trimmer. How unfortunate to hear that you are not a fan of the product, and that it did not give you satisfying results. We highly recommend reading the user manual once again to learn about how you can maximize the use of the device and its attachments. Please also ensure that your groomer is regularly cleaned every after use, so you do not find it dull on your next shaving session.
Should you need some further assistance from us, please feel free to get in touch via Facebook (@Philips) or Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Phillips let me down on this one.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not very happy about it. Didn't work out of the box.
No, I would not recommend this to a friendBrand response from Philips
Posted .Hello, thanks for taking the time to write a review. We're very sorry to hear that your trimmer didn't work. We aim to design prodcuts that deliver a positive experience, and we hope that you were able to return the faulty device successfully. If you want, we'd be happy to hear more about your experience. Could you reach out to us on Social Media? We’re available 24/7 on Facebook (http://www.facebook.com/Philips) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
cheap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't recommend this product it just to cheaply made not gonna last
I would recommend this to a friendBrand response from Philips
Posted .Hi there, thank you for reviewing the Norelco - 3000 series Hair Trimmer. We regret to hear that you're not keen on the device's design. If you ever have any questions about any of our products, then don't hesitate to get in touch via social media. We’re available 24/7 on Facebook and Twitter and are always happy to help. Alternatively, you can reach out to us via the contact page on our website. Kind regards, Philips Consumer Care
Easy and Fast!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Goid Quality! Good Price! I reconend it! Better price online!
I would recommend this to a friendJust ok
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No frills product. It does the job but the attachments are somewhat useless
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Hi there,
Thank you for taking the time to reach out to us. We are sorry to hear you are experiencing this inconvenience. If you would need further assistance from Philips, our social media pages are 24/7 available to help you out with your concern. Please feel free to get in touch via Facebook (@Philips) or Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Christmas gift
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as chrostmas gift for a friend hope they like it
I would recommend this to a friendGood strong product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is well built - so should last a long time.
I would recommend this to a friendNose hair clipper
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not cut hair close to the skin. Older one was much better.
No, I would not recommend this to a friendNot impressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This does not work well for eyebrows. I went back to my old trimmer.
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Hi there,
Thank you for writing us a feedback about your Norelco Hair Trimmer. How unfortunate to hear that you are not a fan of the product, and that you did not find it to be effective to use for your eyebrows. We would like to clarify that this device is intended to trim your head hair, and not your facial hair. We also highly recommend reading the user manual once again to learn about how you can maximize the use of the device.
Should you need some further assistance from us, please feel free to get in touch via Facebook (@Philips) or Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Doesn’t cut well at all
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the older model and I liked it, and decided to upgrade but that was a mistake. This has a plastic blade inside that isn’t able to cut hair.
No, I would not recommend this to a friendDissatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I guess it is poor quality - it crapped out - just stopped working within the first month. Probably used it 6 times. No wonder it was on sale for only $12.
No, I would not recommend this to a friendStay away from
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst trimmer ever. Now I know why this was on sale. It didn’t cut any hair. Just a warm buzz. I wished I didn’t buy this and brought something more expensive that actually works.
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi. Thank you very much for sharing your feedback with us. We regret to hear your disappointment with our product.
In order to improve the performance of your trimmer, kindly follow these tips:
nose trimmers are built with a protective guard, such as the models with a cutting element on each side, ensuring the blades will not be in direct contact with the skin. The protection guard leaves short stubs of hair. It gives you a clean look without risk of cuts, ingrown hairs or hair pulling.
Move the trimming head properly around in your nose, to catch the hairs growing in different directions. While rotating you may hold the flat side of the trimmer against the skin to reduce any tickling effect that might occur.
When trimming your eyebrows, we advise you to always attach the eyebrow comb to the trimming head. This will allow you to trim the hair to the desired hair length.
If this doesn't improve your consumer experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Philips Consumer Care
Not worth it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes noise but doesn’t cut.. lor shoukd i aay very little
No, I would not recommend this to a friendHorrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Does not work at all it literally does not do a single thing very dissatisfied with this purchase I thought I had seen good reviews.... but it’s just a cheap ineffective item
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi Sydney,
Thank you for taking the time to write a review. We are curious to understand more of your particular case. If you would like, we would be happy to provide you with further online support to see how we can assist you further.
Please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Had to return
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived DOA, trued new batteries and it never worked, poor quality
No, I would not recommend this to a friendDont waste your money!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work very well. Could have paid less and got better!
No, I would not recommend this to a friendWorst
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst machine it didn’t work perfectly I’m not recomended
No, I would not recommend this to a friendTerrible trimmer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. It is the worst trimmer imaginable. It takes forever to cut. Plastic is so large it can’t get a close cut.
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi, TheFlackman. Thank you for sharing your feedback with us. We are sorry to hear about your experience. We would love to see if we can help you with this. Would you mind reaching out to us via social media, so we can have a closer look at this issue for you. We’re available 24/7 on Facebook and Twitter. Hope to speak to you soon.
Waste of money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not waste your money, it is not able to trim close enough to the skin to make it worth the cost.
No, I would not recommend this to a friend