Customer Ratings & Reviews
- Model:
- NT3600/42
- SKU:
- 6384520
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the ease of use, performance, price, and battery life of the 3000 series Hair Trimmer. They also appreciate the attachments, size, and its effectiveness as a nose hair trimmer. However, customers are negative about the power and noise level, and some wish it came with a case.
This summary was generated by AI based on customer reviews.
Not a good trimmer at all.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad trimmer, worst one i have ever used actually, they make another variant of this that is much better. Avoid.
No, I would not recommend this to a friendNot that good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not really that good it doesn’t cut to well. I will not recommend it to anybody.
No, I would not recommend this to a friendItem returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit does not cut close. I had to return it. I had an older unit and it worked better than the new one.
No, I would not recommend this to a friendNose trimmer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not really a fan of this trimmer, it does not work good at all. I'll be returning it soon.
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi, thank you for leaving a review. We are saddened to hear that the trimmer is not working for you. The Philips Nose Trimmer is a multi-functional device, which comfortably trims your nose, ear, and eyebrow hair. Your nose trimmer may not seem to work if you do not use the device properly. Other reasons that the product is not working might be that the battery is empty, or a cutting element is blocked.
Feel free to contact us for more in-depth detailed troubleshooting instructions. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further. Hope to speak to you soon!
Kind regards,
Philips Consumer Care
No good
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not trim any ear hair at all. Just could not do what it advertized
No, I would not recommend this to a friendHorrible for trimming nose
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste your money. Big mistake, I should have kept my Panasonic. This is horrible for trimming the nose.
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi Flair,
Thank you for sharing your experience here. We're sorry about your dissatisfaction, though. Have you made sure that the battery in your trimmer is full? Additionally, please, take a look if there is no hair, or debris blocking it.
If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Philips Consumer Care
Noise hair cutting 2 thumbs down
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It barely cuts any hairs. It’s terrible. I bought it primarily to cut the inside noise hairs
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi Richard, thank you for taking your time to leave this review. We are very sorry about your experience with our trimmer, and we would like to see how we can improve it. Please allow us to suggest few tips to improve it.
Nose trimmers are built with a protective guard, such as the models with a cutting element on each side, ensuring the blades will not be in direct contact with the skin. The protection guard leaves short stubs of hair. It gives you a clean look without risk of cuts, ingrown hairs or hair pulling.
Please move the trimming head properly around in your nose, to catch the hairs growing in different directions. While rotating you may hold the flat side of the trimmer against the skin to reduce any tickling effect that might occur. If you have confirmed that your Philips Nose Trimmer has a full battery and it is still not working, then it may not be working because it is dirty and the cutting unit is blocked. We advise that you clean your nose trimmer after each use for optimal performance.
Please follow our cleaning advice below:
1. Rinse the trimming head of the nose trimmer with lukewarm water. Switch on your nose trimmer after 15 seconds and switch off the appliance again after 5 seconds. Retry a few times.
2. If rinsing the trimming head under the tap is not sufficient, immerse the trimming head in a glass of warm water for a few minutes. Do not put the handle of the trimmer in the water, as this can damage its internal machinery. Repeat step 1 again.
3. If this does not help, detach the nose trimmer attachment and soak this part separately in water for 8 hours. Reattach and repeat step 1 again.
4. If the trimmer is operable again: carefully shake off excess water and let the trimmer air dry.
5. For best results, clean your nose trimmer after each use and lubricate the trimming head with a drop of sewing machine oil every six months.
However, we are still happy to look into this matter further! Please feel free to get in
touch via social media. We’re available 24/7 on Facebook and
Twitter. Alternatively, you can reach out to us via the contact
page on our website. One of our colleagues will then try their
best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Stopped working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke and stopped working within a week. Disappointed
No, I would not recommend this to a friendTerrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We opened this...tried to use it..it does nothing..a total waste of money..threw it away...
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Hi there,
Thank you for leaving us a review about your Norelco Trimmer. How unfortunate to hear that you are not a fan of the product, and that it did not meet your expectations. In line with this, we highly recommend reading the user manual once again to learn about how you can maximize the use of the device. Nevertheless, your feedback is valuable to us in the innovation of our products.
Should you need some further assistance from us, please feel free to get in touch via Facebook (@Philips) or Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Not good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This trimmer is not good at anything. It’s especially bad at eyebrows.
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi Brian, thank you for sharing your feedback with us here. We regret to hear your overall disappointment with your hair trimmer. To improve your trimming results, we recommend that you use the right comb attachment, as per the instructions stated in your device's user manual.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further. Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Great service, item is not very good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item isn’t as good as the one it replaced. Thinking about returning it. Best Buy service was excellent.
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi there,
Thank you for taking the time to leave your feedback. We are sorry to read that your Norelco Hair Trimmer isn't as good as the one it replaced. We'd like to know which issues you've encountered, so please, feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Worked once
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It only worked one time and wouldnt come on after.
No, I would not recommend this to a friendIt is ok for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is ok. It feels a bit of pull when trimming nose hair
I would recommend this to a friendI DIDN'T GET IT THIS PRODUCTS. SORRY FOR INCONVENC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.HELLO I DIDN'T GET IT THIS PRODUCTS. PLEASE REFUND THE FULL AMOUNT ON THE DEBIT CARD .... 4135 ASAP.
No, I would not recommend this to a friendNot for fine hair.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really doesn't work well, if you dont have thick hair.
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi James, thanks for reaching out to us regarding your Philips 3000 Hair Trimmer. We are sorry to hear that it is not performing well on thick hair and hope we can help! Your Philips Trimmer may come with different attachments to use on your hair and beard. Kindly make sure to use the correct attachment on the corresponding area. Another tip: Wet hair is more difficult to trim as they tend to stick to your skin and can be missed by the device. Therefore, we advise clipping your hair when it is completely dry. We hope these suggestions help!
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further. Hope to speak to you soon! Kind regards, Philips Consumer Care
Don’t waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Expected much better from this company. Poor quality, doesn’t work well at all
No, I would not recommend this to a friendBrand response from Philips
Posted .Hello, thank you for sharing your feedback with us. We are sorry to hear that you are not satisfied with your purchase. We would like to assist you further and understand the cause of the issue. Please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon! Kind regards, Philips Consumer Care
Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Straight out of package doesnt work. Maybe if you have really fine eyebrows it might work?
No, I would not recommend this to a friendPoor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This one is already used. You toke from the first user than you sold it back.
I would recommend this to a friendBrand response from Philips Consumer Care
Posted .Hi Will,
Thank you for taking the time to flag this to us. This is indeed, not how it should have been, as we always ensure the quality, and even packaging (for this matter), at all times. We hope you were already able to report this instance to BestBuy. If you would need further assistance from Philips, our social media pages are 24/7 available to help you out with your concern.
Please feel free to get in touch via Facebook (@Philips) or Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
do not buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not very strong. angle to use is difficult to figure out
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi Larry,
Thank you for leaving this review. We're sorry to hear that your experience with the Philips Trimmer was not what you expected. The following short video shows you exactly how to hold the trimmer while you're using it on either your nose or your ears: [ https://www.youtube.com/watch?v=9eSKG--0Hok&t=14s ]. We hope this helps.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://www.facebook.com/Philips/) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work very well. The ear trimmer does a very poor job.
No, I would not recommend this to a friend