Customer Ratings & Reviews
- Model:
- S3212/82US
- SKU:
- 6384505
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the 3500 series Wet/Dry Electric Shaver's shaving quality, ease of use, and long battery life. Many appreciate its comfortable design and quiet operation, finding it delivers good performance at a reasonable price. The ability to use it wet or dry is also a frequently praised feature. Overall, the shaver receives overwhelmingly positive feedback.
This summary was generated by AI based on customer reviews.
basic electric razor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.basic electric razor. OK, not fantastic. Shave is OK, not as good as a blade and shaving cream.
I would recommend this to a friendReview
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t get quite as low as I’d like. Leaves random hairs here and there
No, I would not recommend this to a friendReal Disappointment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace a Philips 1180 X shaver that I've been using for years. I'm now sorry I did. I would return it if I could. No matter how long I shave, whether I shave slowly or at regular speed, no matter how many different directions I shave with the grain, against the grain cross angles I can not get a close shave. I've used pre-shave tried wet `and it makes no difference. I will put this back on the shelf and use my old shaver.
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Hi there,
Thank you for taking the time to reach out to us. We are sorry to hear you are experiencing this inconvenience. If you would need further assistance from Philips, our social media pages are 24/7 available to help you out with your concern. Please feel free to get in touch via Facebook (@Philips) or Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Norelco review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as my last Norelco. Less close shave. Fewer features. No hard carrying case.
No, I would not recommend this to a friendShaver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not shave smoothly. leaves some irritation. Price is good.
No, I would not recommend this to a friendIt was Ok - I did return it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was ok... the shave was not close at all. I ended up returning this product.
No, I would not recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good. Not a close shave like I expected. But it does the job.
I would recommend this to a friendshaver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need to go over same spot quite a few times. It is also very loud.
No, I would not recommend this to a friendNot worth buying
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality but there’s time where the battery dies faster than usual.
No, I would not recommend this to a friendBetter options to be had.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok. Wish I had bought another Panasonic without the rotating blades. This takea longer to shave with, doesn't get as close, and occasionally snags and rips a hair out. Doesn't really hurt cause it happens so fast.
No, I would not recommend this to a friendEasy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's better than a razor but the only down side it irritate my skin.
I would recommend this to a friendDoesn't provide a close shave.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In spite of taking extra time, razor does not shave closely.
No, I would not recommend this to a friendWeak Power
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it and used it for a couple days, it doesn't reach to the spots under your chin and does poorly on your neck. I traded it for a panasonic and now I'm happy.
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Hi Mike,
Thanks for sharing your experience with us. It is unfortunate to hear you were not satisfied by your Norelco Shaver. It would have been advisable to apply a gentle pressure and make circular movements. This makes your facial hair stand upright and makes it easier to cut all hair growing in different directions.
For the future, please feel free to get in touch via social media. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Worth trying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first one was dead on arrival. They sent a new one and did not require I send it back. My first experience with an electric shaver. It shaved reasonably close and unliike manual shavers did not result in ingrown hairs.
I would recommend this to a friendquality of item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it does not shave as close as I thought it would. Disappointed and would not recommend to anyone.
No, I would not recommend this to a friendNo power
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing has no power at all. Also it will not operate when plugged in so you need to charge it in order to use it. If it sits for a short period of time the battery runs out pretty fast while shaving. I went back to my tried and true Norelco that I bought 24 years ago that give a better shave than this.
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Hi Johnny,
Thank you for writing us a feedback about your Norelco Shaver How unfortunate to hear that you are not a fan of the product, and that it did not meet your expectations. We also highly recommend reading the user manual once again to learn about how you can maximize the use of the device.
Should you need some further assistance from us, please feel free to get in touch via Facebook (@Philips) or Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Norelco 3500, very poor for a good price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the 3500 and used it once. Does not work near as good as the 10 year old Norelco we were attempting to replace. It charges okay, and runs okay, but does not shave very well.
No, I would not recommend this to a friendshould have returned it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not the closest shave but at least not getting cut by razors
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi,
We're sorry to hear about your dissatisfaction with the 3500 series shaver. There are some ways however to get a closer shave. First we'd like to note that in order to get the closest shave, it's important to leave the device to charge consistently for 8-16 hours and to regularly clean the device (the right way) to make it free of any dust of debris that might interfere with the performance.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Bad
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very weak motorized razor. The trimmer is horrible.
No, I would not recommend this to a friendBrand response from Philips
Posted .Hello. Thank you for taking the time to leave your feedback. We are sorry to read that your trimmer isn't powerful enough for you. It is possible that your Norelco does not work properly because it is dirty. There can be hair or dirt particles stuck inside it, causing the shaving heads to be blocked.
To fix this problem, properly clean your shaver. If possible, remove the shaving head and clean your shaver from the inside as well. For detailed cleaning instructions, refer to your user manual.
Please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon! Kind regards, Philips Consumer Care
Mediocre performance
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is so expensive and the performance is not impressive
No, I would not recommend this to a friendBrand response from Answered by Philips
Posted .Hi there,
Thank you for sharing your feedback with us. We are sorry to hear about the inconvenience with your Wet/Dry electric Shaver. We would like to take a closer look for you. Please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon!
Kind regards,
Philips Consumer Care