Customer Ratings & Reviews
- Model:
- S3212/82US
- SKU:
- 6384505
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the 3500 series Wet/Dry Electric Shaver's shaving quality, ease of use, and long battery life. Many appreciate its comfortable design and quiet operation, finding it delivers good performance at a reasonable price. The ability to use it wet or dry is also a frequently praised feature. Overall, the shaver receives overwhelmingly positive feedback.
This summary was generated by AI based on customer reviews.
Waste of money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not cleaning well at all. Had really press and hold and go over lot of times to remove hair still can’t clean completely.
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Hi there,
Thank you for taking the time to reach out. We're sorry to hear that you're experiencing issues with cleaning your shaver. You can find more helpful information on cleaning your device here: https://www.usa.philips.com/c-f/XC000004469/how-do-i-clean-my-philips-shaver. We hope that helps. If you experience further issues then Please feel free to get in touch via social media, so we can have a look. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Not the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I though this will be a good shave machine but not really, if your beard is a little bit big doesn’t do anything, I don’t recommend this item
No, I would not recommend this to a friendDon't Waste Your Money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Weak battery, rotton shaver. It requires a daily charge,then runs for about 8 minutes. The shave it gives you is unacceptable
No, I would not recommend this to a friendLast Norelco Razor
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to replace a 7 year old Norelco. It lasted 2 months and the head went bad. Getting service has been a nightmare through the manufacturer or Best Buy.
No, I would not recommend this to a friendBrand response from Answered by Philips
Posted .Hi there, thanks for bringing this to our attention. We're sorry to hear you're having issues with your shaver. It is possible that the performance of your shaver has declined because it is dirty. There can be hair or dirt particles stuck inside it, causing the shaving heads to not function correctly. To fix this problem, properly clean your shaver. If possible, remove the shaving heads and clean your shaver from the inside as well. For detailed cleaning instructions, refer to your user manual. We hope that helps but If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon! Kind regards, Philips Consumer Care
Chewed my neck
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy!!! It chewed up my neck!! Junk don't buy and the won't return it.
No, I would not recommend this to a friendJunk
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Teenage son not happy at all with this shaver. So dad tried and it ripped his face raw. Already purchased a replacement.
No, I would not recommend this to a friendDo not buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does not give a close shave but the worst part is it stopped working after only 2-3 uses. Do waste tour money instead spend a little more for newer options
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi there,
We are sorry to hear that you were not satisfied with your purchase. We advise you to charge the shaver completely before usage, as it's running time it's 1h when fully charged. If it stop working all of of a sudden it could be because it's dirty; there can be hair or dirt particles stuck inside it, causing the shaving heads to be blocked. Moreover, double-check that the travel lock on your device it's deactivated. You may see a 'lock' symbol blinking on your shaver to let you know that the travel lock is activated; to deactivate the travel lock, you can press the on/off button of your shaver for three to five seconds.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Disappointment is an understatement
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When you turn this thing on it sounds like it is getting ready to lose its charge. It goes downhill from there. Returned.
No, I would not recommend this to a friendPoor performance
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is great for the first few shaves after that it takes more than a half n hour to get a clean shave. I returned it to Best Buy for a refund.
No, I would not recommend this to a friendworst shaver in history
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend anyone buy this shaver. After a few months it stops shaving your face and just makes it really red.
No, I would not recommend this to a friendJunk
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the worst investment i have made in a long time, this is a piece of junk ,save your money
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi there,
We're sorry to hear the device has not met your expectations. If you'd like to share more details, please feel free to get in touch via social media. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
low quality product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only used it 2 times and it broke, the previous product was good for 2 years different brand, this product is disappointing
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Hi there,
We are sorry to hear that the product did not live up to your expectations.
Could you reach out to our support team by using this link.
https://www.usa.philips.com/c-w/support-home
You can also come back to us at any time via social media (Facebook and Twitter), or via the contact page on our website. One of our colleagues will provide you with the best assistance.
Kind regards,
Philips Consumer Care
Disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only good if you actually want all the hair to stay on your face but be slightly more spun around looking.
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi there, thank you for sharing your experience. We appreciate your feedback. What a pity that the Norelco 3500 series Wet/Dry Electric Shaver isn't performing as expected by far. Have you already had a look at the following page: https://bit.ly/3u3ASep? Here you can find tips that will help you to get the most out of your device. If you have any questions, now or in the future, then don't hesitate to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Kind regards, Philips Consumer Care
don't buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it really tears up your face and it's pretty painful.
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi there,
Thank you for taking the time to leave a review. We regret hearing about your disappointment in our shaver. We'd like to see if we can improve your experience, so please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Hated this product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was the worst shaver cut my face was as good wet or dry wasnt what I expected from.noerco. never again
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Hi Nick, we're sorry to hear that this was the case with your shaver. Please know that you can reach out to our team on Social Media so that we can take a closer look at this. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). Someone of our staff will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
no opinion
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no opinion. I bought the wrong type for what I needed. I did not use it.
No, I would not recommend this to a friendWorst shave at any price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worst shaver I have ever had. It runs so slow, it struggles to cut hair. Trimmer is useless. Very cheap built.
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Hi Kalamazoo,
Thank you for writing us a feedback about your Norelco Shaver. How unfortunate to hear that you are not a fan of the product, and that it did not meet your expectations. We highly recommend reading the user manual once again to learn about how you can maximize the use of the device. Also, it may be helpful to regularly clean your device every after use, so it removes all hair, dirt, and grease, and is ready for your next usage.
Should you need some further assistance from us, please feel free to get in touch via Facebook (@Philips) or Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
- Pros mentioned:Battery life, Ease of use, Shaving quality
Fast Charging, Close Shave, wet or dry...perfect!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are looking for a quick charging shaver that you can travel with and use wet or dry look no further. The 3500 S3212 is easy to keep clean which is always important with electric shavers. The shave is close with no irritation on the face and it has a easy to use pop up trimmer. The charge gives about 50 minutes of shaving which is plenty of charge to travel with and not have to bring a cord. Overall a great choice for an every day shaver.
I would recommend this to a friend Customer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is not what it describes itself to be: less powerful, more nosy, and not efficient for everyday use.
No, I would not recommend this to a friend- Pros mentioned:Battery life, Shaving quality
Another great shaver from Philips Norelco
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was never an electric razor fan until I discovered the wet/dry Philips Norelco Saver S6880 some time ago. Now, there is the 3500, which brings some very nice new features into play. At first, the 3500 felt a little heavy, but after using it a couple of times, that feeling went away. The shaving heads are reduced in size without losing effectiveness. Shaving wet or dry, I experienced no pinching or nicking of the skin. Overall, performance and comfort are very good. As to operating time, you can always count on Philips Norelco’s batteries. Start with a full charge, and you can shave for many days without even thinking about battery use. When you do, there’s a readout on the handle. Now, aside from performance, two new features on the 3500 make for more efficiency and reduction of overall shaving time. To trim your sideburns, mustache, and/or sideburns, you do not have to remove the shaving heads and then install the trimmer head. The trimmer is built-in, and all you have to do is press a tab to open it and then press the trimmer head back to close it. The other timesaving feature is that you don’t have to remove the shaving heads to clean them. Like the trimmer, you just press a button and they pop up for cleaning. Because the razor is waterproof, you rinse the heads and leave them open to dry or use some other drying method that doesn’t endanger the heads. Though I think my older S6880 has a slight edge in the shaving function, that does not keep me from feeling the 3500 is a winner. Yes, I would recommend it to a friend.
I would recommend this to a friend