Customer Ratings & Reviews
- Model:
- S9311/84
- SKU:
- 3798021
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the 9300 Clean & Charge Wet/Dry Electric Shaver's excellent shaving quality, ease of use, and effective cleaning system as significant advantages. Many appreciate its convenient wet/dry capabilities and quiet operation. However, some customers find the price to be a drawback, and others express a preference for a more integrated trimmer. Overall, the positive feedback on shaving performance and ease of use outweighs the concerns about price and trimmer design.
This summary was generated by AI based on customer reviews.
Didn’t like this
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this thinking it would help with my razor bumps. It did not help and I was saddened by the situation. I used it dry and wet just to make sure. Was great to use just not for me.
I would recommend this to a friend- Pros mentioned:Shaving quality
Cleaning System Does Not Work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this shaver for almost 2 months. The shaver itself works as it should. Really don't care for the separate attachment for beard trimming. The cleaning unit did not work properly. It would not go into the dry mode, and I would always have a soaked shaver. Philips sent me a replacement. The replacement will not clean, and is stuck in the dry mode. Have not received the 3rd replacement as of yet, and Philips customer service has not responded for over a week. Cannot recommend this product.
No, I would not recommend this to a friend Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not shave as advertised. The shaving heads were moving too much, "adjusting" too much to my face lines and never cut facial hair well.
No, I would not recommend this to a friendJoe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a very close shave. Could have been much closer. My older Philips from about 10 years ago shaved much closer.
No, I would not recommend this to a friendOk shaver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My speed XL shaver was way better than this. Although if you have a lot of time to waste on shaving this is a good shaver
No, I would not recommend this to a friendReplacement razor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This razor replaced my old razor. This razor shaves ok. Not bad but not great.
I would recommend this to a friendInadequate info. Product returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my son. It did not shave any better than his $50 dollar one so I returned it
No, I would not recommend this to a frienddoes not cut close enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.does not cut close enough and has a tough time anything more than 24 hrs growth
No, I would not recommend this to a friendLoved it at first
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First few shaves awesome, gets worst from then on, i barely use it any more
No, I would not recommend this to a friendSubpar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found my 15 year old Norelco shaved much closer.
No, I would not recommend this to a friendvery disappointing for money paid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed in this shaver. Had it for a month and a half. I have tried shaving dry, putting water on my face and even using shaving cream/gel as they suggest. I do not get a close shave. I have purchased Norelco shavers before that gave me a shave as good and probably better then I get with this. And I only paid $30.00 to $60.00 in the past. I bought this on sale for $239.00 and regret not buying one for under $100.00
No, I would not recommend this to a friendOk shaver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too much money for the results you get from this shaver. My 6 year old speed xl shaved better
No, I would not recommend this to a friendOk if you use it every day
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.But it doesn't worm very well with longer stubble.... skip 2+ days and you will be back to the safety razor.
No, I would not recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not shave as closely as expected- especially for the price!
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi, thank you for taking the time to write a review. Sorry to hear you have had a negative experience. In order to get the best experience out of your experience we recommend making sure the pressure you apply is gentle, just enought to make the hairs stand up. Make sure to make clear and small circular movements for the most efficient shave. We also have a Groomtribe app that can help you to get tips and support based on your specific shaver. If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon!
Noisy cleaning pump, cheap feel.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Self cleaning has a noisy pump. Probably defective unit. Will try to exchange or return. Also the quality of the parts feels cheaper than a cheap supermarket $40 dollar razor. I see Norelco says this product is no longer available, maybe they are just getting rid of old bad stock.
No, I would not recommend this to a friendBelow expectations
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This shaver does not fully remove the beard, bad quality.
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Hi Becout,
Thanks for taking the time to leave us a review about your Norelco 9300. We are sorry to hear that it did not meet your standards, and especially that this is one of our latest models. Please find instructions and tips on how to maximize the use of your groomer from your user manual. This would let you experience its optimal performance.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Rather use a rusted bic
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible razor, followed direction gave it two months and it’s as bad today as it was first time using it. It misses spots no matter how many time you go over it, it can’t take 2 days of growth. Won’t buy any Phillips again
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi
We're sorry to hear that our razor did not meet your expectations. This is certainly not the level of consumer satisfaction we aim to provide as a brand.
It is possible that the performance of your shaver has declined because it is dirty. There can be hair or dirt particles stuck inside it, causing the shaving heads to don’t function correctly.
To fix this problem, properly clean your shaver. If possible, remove the shaving heads and clean your shaver from the inside as well.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Not bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is not shaver. Good for the face but bad for shaving your head.
No, I would not recommend this to a friendDoesn't turn on after less than a year
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shaver no longer turns on after less than 1 year (9 months). For a shaver that cost more than $200, I expected to get at least a few years out of it
No, I would not recommend this to a friend0/10
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, a horrible shaver and I would never recommend spending this much money on something like this.
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi there,
Thank you for leaving this review. We're sorry to hear that you've had a negative experience with your Philips Shaver. We would love to help you find the best solution and assist you with any specific issues with your device, so please feel free to get in touch via social media.
We’re available 24/7 on Facebook (https://www.facebook.com/Philips/) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care