Customer Ratings & Reviews
- Model:
- BT5511/49
- SKU:
- 6317110
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the ease of use and long battery life of the Beard and Hair Trimmer Series 5500, BT5511/49. They also appreciate the quality of the product and its effective trimming performance, with many describing it as a well-built and efficient device. Positive feedback frequently highlights the device's ease of maintenance and cleaning. The trimmer's ability to provide a smooth and quiet trimming experience was also praised.
This summary was generated by AI based on customer reviews.
Great value
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While it did not work for us...the truth is it is a good product for the money. Lots of little options and extra tools...
I would recommend this to a friendGood razor, sharp blades.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good razor, sharp blades however I found the guard settings confusing.
I would recommend this to a friendGood trimmer
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not feel as well built as my old 5000 series beard trimmer (plastics) but still provides great cut.
I would recommend this to a friendJust what I needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank god for these clippers during Covid. I really needed my hair cut and these did a great job. I recommend them.
I would recommend this to a friendAmazing
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great clipper for the price. It comes with a few different guards and adjusts very easily.
I would recommend this to a friendSmooth, effortless trimming!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid construct. Well-made. An upgrade in every sense of the word to the 5 & 7000 series.
I would recommend this to a friendFantastic results and easy to use!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave my beautiful head a haircut today and shaped my beard all easy and fast very precise control!
I would recommend this to a friendjust ok
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is just okay. It will get the job done however it takes going over the same spot a couple of time to get the hair to look right and uniform. Both my husband and son used it one has thick hair and the other not so thick and we had the same issues with both. I would have returned it but everyplace was sold out of hair trimmers due to covid.
No, I would not recommend this to a friendMi corte de cabello
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's like you're trimming in a beauty salon.Manageable and strong material.
I would recommend this to a friendVersatile
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for beards and hair. The horizontal knob keeps it from turning mid trim.
I would recommend this to a friendOutside surround sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, easy to use equipment, couldn’t ask for better
I would recommend this to a friendgood
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product for the price. Color and shape are also nice
I would recommend this to a friendOk
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it’s supposed to do and I’m ok with it
I would recommend this to a friendKeeping me safe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t risk infection during the pandemic. These do a fine job.
I would recommend this to a friendGreat trimmer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this trimmer works very well and has alot of guards.
I would recommend this to a friendDesign flaw leads to uneven cut (bald spots)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a Philips Norelco (QRG3360) for close to 8 years. For the past 5.5 years, I used it on a monthly basis to give myself a buzz cut. I was perfectly happy with it, but in the past 6-9 months the battery started to give way, and finally completely gave up. After a good deal of research, I chose and purchased this Norelco 5000 just over a month ago. It seemed a great buy - and I was particularly happy being able to continue patronizing the Philips Norelco line, given my positive experience with my previous Norelco. Moreover, I expected the 5000 to last even longer, due to the Li-ion battery pack it has. First time I used it, I felt it left a bit of a bald spot on my scalp. I was disappointed, but put it down to my usage (perhaps I pressed down too hard?). I chose to give it another try. Second time I used it (just a week ago) - the experience was even worse. Couple of bald spots, and just overall a really hard time getting an even cut. I feel it's due to the fairly large gap in the comb attachment. When cutting around curves, its quite easy to for the blades to get too close to the hair through this gap. I see a similar review now on Amazon, so I know I'm not the only one who's faced this issue. I returned the Norelco to BestBuy today. I never return products, and pride myself on buying the best, and sticking with my purchases. So this really was a disappointing experience for me. Not sure where to go from here....I would still prefer to stick with the Norelco line, but this experience has got me wary.
No, I would not recommend this to a friendBrand response from Philips
Posted .Hello Alaila, thank you for taking the time to write a review. We're very sorry to hear that you experienced this issue with our hair trimmer. We aim to design products that suit everyone and deliver a positive experience, and we apologize for the inconvenience caused to you. The unit may have been faulty, and we're glad to hear that you were able to return it. We hope that we can improve your experience with other Norelco products in the future. If you still have pictures/videos of this issue, or if you want to tell us more, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Solid Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trims well and feels solid and comfortable in the hand.
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Liked the trimmer Precise and has different cut settings
I would recommend this to a friend- Pros mentioned:Design
trim and easy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's light and easy in the hand. sometimes it pinches the skin .
I would recommend this to a friend Good one
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good trimmer , like the vacuum feature .
I would recommend this to a friend
